The St. Regis Langkawi
9.3
Outstanding(442 Reviews)Resort in Kedah
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Offering luxurious retreats surrounded by lush rainforest, The St. Regis Langkawi boasts a private beach and an outdoor infinity pool overlooking the Andaman Sea. It also houses a spa, a fitness centre and 5 dining options.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Kedah
Available Rooms
1 King Bed, Outdoor Plunge Pool, St Regis Suite
1 King • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double Beds, Outdoor Plunge Pool, St Regis Suite
2 Single • 968 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King Bed, Sea View, Rainforest View, Corner, Panoramic Suite
1 King • 1829 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King Bed, Sea View, Rainforest View, Corner, Penthouse Suite
1 King • 1184 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King Bed, Sea View, Astor Suite
1 King • 2820 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
9.3
Outstanding(442 Reviews)100% verified reviews
1.0
部屋の調度品とプライベートビーチは最高でした。
でも高いお金を払うので、その点は当然期待されるべきものであるため、評価を上げる理由にはなりません。
私が個人的に受けたサービスは以下の通りです。
・友人にお勧めされた外部のレストランに行くことを予定していたところ、部屋付のバトラーから予約しておく旨のご提案を受けた。時間を伝えてレストランに赴くと祝日でCloseとなっていて、そもそも確認してくれていなかった。ホテルに戻り、その旨伝えると別のコンシェルジュに半笑いで「気持ちは分かります。わたしでもそれは怒ります」と人ごとのように言われた。
・妻と部屋でワインを飲んでいたところ、21時頃に部屋の火災報知器が鳴り止まらなくなる。すぐにフロントに電話してもなかなかきてくれず、3回目の電話をしてやっと到着。誤作動は埃のせいと言われ、掃除してないことに対する不快感を示すと、部屋自体は綺麗との反論。妻が部屋を変えてほしいというと満室だからと断られる。
・翌日朝8時に何回も部屋のベルが鳴り、起こされ、ドアを開けると、あなたたちが朝食に行っている間に火災報知器を直す旨を伝えられる。
・直食後、部屋付バトラーがチーズの盛り合わせをお詫びに持ってくるものの、お腹いっぱいだからと断るが無理やり冷蔵庫に入れられる。
・気を取り直して直食後にReceptionにて15時からのアフタヌーンティーを予約し、15時に伺ったところ予約がないと言われる。部屋付のバトラーが焦るようにアフタヌーンティーの担当と話して解決したと思いきや、アフタヌーンティーの提供をしているバーの店員に半笑いで「いいですけど45分は待ってもらいます」との回答を受ける。アフタヌーンティー及びディナーのレストラン予約も全てキャンセルする。
・夕方頃、外部から買ってきたスパークリングワインを飲むためにワインクーラーとシャンパングラスを依頼したところ、普通のグラスを持ってくる。
・その後スパークリングワインを飲み終わった頃に、部屋付バトラーがこれまでのお詫びにと、シャンパンとSt. Regisの熊のぬいぐるみを持参。今飲んだばかりであることに加えて、ランカウイは最小限の荷物できたため、飛行機の預入はしない旨を伝えると、抱えて帰ればいいと言われる。
・妻がさすがにシャンパンは飲めないので、何かご飯に代えてほしいと伝えると、30分後に渋々承諾し、お詫びに部屋での食事を注文できるようになる。
・チャックアウト時に、マネージャーを名乗る方が今回のお詫びにと、アメニティーのシャンプー・トリートメント・ボディーソープのボトル(いずれも飛行機持ち込み不可の大きさ)のものを渡される。飛行機は預け入れればいけると言われるものの、預け入れるつもりはなかったのでお断りする。
・ちなみに部屋のドライヤーは、洗面所のコンセントが壊れていて、リビングでの使用。直すと言っていたが一向に直しにはこなかった。
事実だけです。どう評価するかは読まれた方にお任せしますし、きちんと笑顔で優しかったスタッフの方もおられました。
10.0
Great service, butler, private beach, breakfast, nice room with good views
We signed up for a 1.5 hour sunset cruise with the hotel, that was operated by a third party. Turned to be a poor experience. There wasn’t any much cruising, simply going very slowly in circles around a small breakwater and they were blasting loud Hindi music throughout; a total departure from what one would expect of a St. Regis experience. Including the 45 min travel each direction, we wasted 4 hours of our lives and 600RM…
Beach had a lot of flies particularly during the low tide.
9.0
The complimentary services and hospitality. The service ls a provided was splendid and efficient, it made our stay very pleasant. We took the private pool villa and it was wonderful.
The beach. The location itself is good since it’s away from the bustling Cenang and yet has a lot of stores nearby but the beach was just so-so. Also the room was a bit of a walk to the main lobby.
10.0
Rooms were excellent, breakfast is superb
beach was not as good as expected
10.0
FOOD - EXCELLENT ALTHOUGH A BIT PRICEY
SERVICE - TOO EXCELLENT ESPECIALLY THE BUTLER
ROOM - TOO EXCELLENT AND LUXURY NEVER IMAGINE IT
CHECK IN - A BIT HECTIC BUT THE STAFF ARE ALWAYS COMING TO EXPLAIN AND OFFER EVEN A FREE MASSAGE WOW THAT IS EXCEPTIONAL
LOUNGE IN AIRPORT - PERSONALISE AND OUTSTANDING EFFORT BY THE HOTEL
PRIVATE DRIVER - LIKE A HISTORIAN
NOTHING
ALL ARE PERFECT
I AM TOO HAPPY TO RETURN
8.0
We loved the butter message service. Natasha was very customer service oriented, she took great care of us
The dining service at L'Orange could improve.
6.0
View of the mountain.
1) The Hotel is not new and not very clean. Looks like NO renovations has been done at all.
&
2) Other thing which was really annoying me , that I tried to order Breakfast to my room after 11:00 am , and they don’t serve at that time so After 11:00 am I have to order from Lunch menu. Really this is weird and never happened with me before. I have asked them kindly to ask the chef to make breakfast for my kids at 11:20 and explained them I don’t want to order lunch At this time , they simply refused without any help.
3) The beach is Extremely DIRTY, and no one can swim in the sea.
9.0
Not crowded
The room service menu is very limited
10.0
Breakfast
10.0
everything is amazing
suddenly found 2 monkeys inside our villa
8.0
the room and facilities
the food offered at Kayuputi could have been better for the price we paid for.
7.0
it was a comfortable stay
Some members of staff were quite rude, limited restaurant options.
10.0
Huge mention to the staff, especially Belle and the bar staff. Everyone is so helpful and friendly and really make you feel welcome.
Hotel itself is lovely, great pool, private beach, balcony on the room, butler service, free clothes pressing and more. Had a few great dinners at the hotel too, and breakfast was a real delight each morning (especially the Mimosa bar!)
No complaints, though the odd spot is needing a little lick of paint, perhaps a refurb may be required in a few years time.
One thing to note: though this isn’t the hotels problem as such, we were only able to dip into the sea for two short periods during our four night stay, red flags were up due to jellyfish. The pool is great, so didn’t feel like we missed out, but it’s something to consider depending on the time of year you visit.
2.0
The hotel location was good
The overall room quality and facilities was in very poor condition. We had alot of maintenance issues in the room from flickering lights, leaking bath tubs, broken pool jets too pealing paint. You don't expect this level of quality in a 1,000USD a night room. Value for money was 0.
10.0
The property was exceptionally fine in architectural design throughout the property both inside and outside.
You felt at ease in this hotel and the location was so beautiful.
5.0
some of the staff are nice
it’s clear that the property thinks about money more than the comfort of their visitors. for example, they offered my couple of things (ex, a small tennis car to take me to a nearby restaurant without notifying me that service is not complimentary (which many 5 start hotels offer for free). Even when you sit for the breakfast at the hotel which the booking includes, the staff keeps looking at you like please get off the table and leave. honestly I did not like it at all
10.0
Love everything about the hotel.
Nothing
10.0
Everything
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FAQs
How much does this resort cost compared to others in Kedah?
The average price for a rental in Kedah is $62 per night. This rental is $67 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at The St. Regis Langkawi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at The St. Regis Langkawi. Enjoy the water!
Is The St. Regis Langkawi pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The St. Regis Langkawi?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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