West Downs - The Heritage Resort

Property building, Facade/entrance, Night, Natural landscape, On site, Time of day, Sunset

6.1 / 10.0

Good(63 Ratings)

Resort in Ooty

4-Star Resort

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Located in Ooty, within 2.9 km of Ooty Lake and 600 metres of Ooty Bus Station, West Downs - The Heritage Resort provides accommodation with a garden and free WiFi throughout the property as well as free private parking for guests who drive.

Amenities

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Garden

Family friendly

Map of Ooty

Nearby attractions

GD Naidu Museum

54.3 mi

Needle Rock View Point

Available Rooms

1 King • 850 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

West Downs - The Heritage Resort

$$$$

6.1 / 10.0

Good(63 Ratings)

Resort in Ooty

4-Star Resort

Reasons to book

Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this resort

Amenities

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Laundry

Garden

Family friendly

Map of Ooty

Nearby attractions

GD Naidu Museum

54.3 mi

Needle Rock View Point

Available Rooms

1 King • 850 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 355 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

6.1 / 10.0

Good(63 Ratings)

100% verified reviews

8.0 / 10.0

Apr 2024

Enjoyed our stay at West Downs Heritage Resort

The location & heritage look superb one! The Garden is well maintained Restaurant serves awesome food. The staff is attentive & must mention the names of Mr. Arun Kumar (AK) & Mr Bede (Restaurant Manager) deserves much appreciation

The bath/ toilet should have been much cleaner

8.0 / 10.0

Jul 2023

Excellent Victoria style resort

Very good Victoria style resort and quite close to Ooty Commercial street and other tourist attractions. Good breakfast with sufficient variety. Good staff and a excellent front desk manager Mr. Sakthi Comfortable beds. In all a great stay of 3 days.

The room furniture should be upgraded or at least maintained. Room heaters should be provided on request. Bath towels should be soft.

9.0 / 10.0

May 2023

great hotel . high price . few facilities and complementary

everything

does not have too many facilities compared to the price

5.0 / 10.0

Aug 2022

Passable

resort gives a very vintage and British era look.

property is not well maintained. facilities what they have provided are either not available or extra chargeable. Hot water isn’t available all the time, also not enough hot for two persons. rece

7.0 / 10.0

Jul 2022

Satisfied with our stay.

Location of the property and the staff is very good. Food was prepared fresh and given every time in dinner . Chef provided a special dish complimentary on the last day .

Cleanliness of the washroom needs to be improved .

7.0 / 10.0

Jun 2022

Good

Since it's heritage property, so rooms were nice

Not much things other than good rooms. No good views available.

5.0 / 10.0

Jun 2022

Photogenic but would not suggest u as the room service and restaurant were not acceptable

The items were limited and they were no proper service

The garden and it’s maintenance

4.0 / 10.0

Jun 2022

Not happy

location was good

The staff service was not upto mark

9.0 / 10.0

May 2022

A nice experience and lovely vacation

the location and grandeur rooms

Staff is new

4.0 / 10.0

May 2022

Location and atmosphere is good. They need to improve a lot on facilities

Location

There was not hot water 24 hours. Being in a hill places, there should be a provision for hot water 24 hours Also, the choice of restaurant is limited.

10.0 / 10.0

May 2022

A fine stay at a very busy town

The ambiance

Not much

3.0 / 10.0

May 2022

Does not deserve 7.5 rating. Should not be rated more than 6.

The property is located about 2 kms from main market.

The property lacks basic amenities like hot water. The quilt linen was soiled. There was shortage of towels, foot mattress. There was no breakfast left on one day, including bread and butter. Breakfast is very basic and repetitive. There were no fruits except watermelon. The property is rated as 4 star but it lacks basic amenities present in 3 star properties. For even basic things one needs to call the reception and the response is very slow. The only saving grace is attitude of staff who are trying their best to make up for the shortages with their behaviour.

5.0 / 10.0

May 2022

Passable

The people were friendly

Was not worth the money, same breakfast everyday, room did not have basic facilities

8.0 / 10.0

May 2022

Very good

Nice property and great for a beautiful stay.

Room service could have been better.

6.0 / 10.0

May 2022

Pleasant

Location, ambience was good

Room service was not so good. I requested for room in 1st floor but they kept is for some special guest who booked after us. Not worth for money in same money you will get 5 rated hotel. Food was very expensive and not so good. I was not checkout but still some person came for cleaness and open my room door without my permission that I really don't like atleast he should rang the bell. If you are booking here in same price you will get better option. The hotel was average don't pay that much.

6.0 / 10.0

May 2022

Pleasant

The hotel was not prepped to accept guests and they should have communicated. They were short staffed.

5.0 / 10.0

May 2022

Passable

Room was big

Hot water was only available from 7 AM to 10 AM, intercom was not working so for room service we had to walk up to the reception everytime , staff were very casual and not very professional. Food was pathetic, no Buffett breakfast on most of the days, poor lunch and dinner options. Had to go out for dinner always.

FAQs

How much does this resort cost compared to others in Ooty?

The average price for a rental in Ooty is $61 per night. This rental is $22 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at West Downs - The Heritage Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

We didn’t find pool listed as an amenity for this resort. It may be worth double checking if a pool is important for your stay.

Is West Downs - The Heritage Resort pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at West Downs - The Heritage Resort?

We found 9 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, fireplace, smoking allowed, and parking.

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West Downs - The Heritage Resort

Resort in Ooty

Reasons to book

About this resort

Amenities

Map of Ooty

Nearby attractions

Available Rooms

West Downs - The Heritage Resort

Resort in Ooty

Reasons to book

About this resort

Amenities

Map of Ooty

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Ooty?

Is parking included with this resort?

Is there a pool at this resort?

Is West Downs - The Heritage Resort pet friendly?

What amenities are available at West Downs - The Heritage Resort?

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