Sheraton Makkah Jabal Al Kaaba Hotel

4.1 / 5.0

Excellent(5,157 Ratings)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Dishwasher

Wheelchair accessible

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.4 mi

Available Rooms

Traditional Double City View, Guest room, 2 Twin/Single Bed(s)

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Traditional Triple Room, Partial Haram View, 3 Twin Beds

3 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room, Club Floor

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One Bedroom Tower Suite City View , 1 Bedroom Suite

2 Single • 979 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite, 1 Bedroom Junior Suite

2 Single • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Sheraton Makkah Jabal Al Kaaba Hotel

$$$$

4.1 / 5.0

Excellent(5,157 Ratings)

Hotel in Mecca

5-Star Hotel

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Sheraton Makkah Jabal Al Kaaba Hotel is located in Makkah, within 1 km from Abraj Al Bait and just 570 m from Masjid al-Haram, both accessible through its 60 m private pedestrian bridge.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Dishwasher

Wheelchair accessible

Family friendly

Map of Mecca

Nearby attractions

Exhibition Of The Two Holy Mosques Architecture

Alamoudi Museum | متحف العمودي

21.4 mi

Available Rooms

Traditional Double City View, Guest room, 2 Twin/Single Bed(s)

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Traditional Triple Room, Partial Haram View, 3 Twin Beds

3 Single • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Superior Twin Room, Club Floor

2 Single • 247 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One Bedroom Tower Suite City View , 1 Bedroom Suite

2 Single • 979 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite, 1 Bedroom Junior Suite

2 Single • 462 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(5,157 Ratings)

100% verified reviews

4.5 / 5.0

Dec 2024

إقامة ممتعة

الخدمات المتكاملة

السعر

5.0 / 5.0

Nov 2024

Sheraton Hotel has perfected the hospitality craft in the fullest possible way.

The atmosphere was very surreal…. immaculate and inviting. All the staff were kind, polite and welcoming. The Duty Manager, Mr Hazeem was absolutely charming. A kind person who was willing to go the extra mile to ensure your one’s well being and comfort. Mr Hazeem is very solution driven and strives tirelessly to ensure Sheraton’s highest standards are fully maintained if there is an issue. Thank you Mr Hazeem ….. full respect for your impeccable manners and your attention to details and always on the customers side. A. Ali.

The Sheraton is *A ***Star. There isn’t anything not to like.

5.0 / 5.0

Nov 2024

Excellent - Family stay during Ramadan

We stayed 6 nights as a family in two rooms. Excellent staff at the reception. Thanks for Mr. Ayman who solved a big problem for us once we arraived and made our stay very comfortable. Saleem from the housekeeping on the 10th floor, who kept our rooms clean every day. Tea, coffee, and water are available all the time and whenever you ask. Staff at the restaurant was very friendly and the food was good. The location is not as far as expected using the hotel bridge to the other side of the road. It is a 5-minute walk to the Haram extension. If you need to go for Umra inside the Haram or gate 66 to the second floor of Haram, it is a 10-minute walk. We go every year to Mekkah, and really, I was afraid of the negative comments and was about to cancel. Now and after my experience, I will stay again if it is really valuable for money. This is Ramadan time. The bridge is the best compared to other hotels next to Sheraton.

3.5 / 5.0

Nov 2024

nice stay

clean, comfortable room friendly staff

some far from haram , around 15 min walk ; no shuttle service

3.0 / 5.0

Nov 2024

Plutôt bien

L’emplacement très proche du haram Le petit déjeuner plutôt bon

Pas d’accueil à notre arrivée. Nous avons du monter nous même nos valises jusqu’à l’hôtel. Le chemin entre l’hôtel et le haram est saturé à cause des vendeurs qui sont dans la rue et qui bloque le chemin.

4.0 / 5.0

Nov 2024

well recommended or value money

staff , cleanliness, Breakast, upkeep

Nothing really , except that due to construction around the site , access to hotel and taxis was problematic.

4.5 / 5.0

Nov 2024

Hygiënisch behulpzaam, aardig personeel

Mensen vriendelijk dichtbij Kaba

Alles was goed

3.0 / 5.0

Oct 2024

Beautiful but !!!

the staff was amazingly friendly, and the check in and check out didn't take us more than 3 minutes. the welcoming service was beautifully served.

the hotel is suppose to be a bridge between it and the Haram, however due to maintenance in the Haram, in the application the hotel didn't mention that, accordingly it was a very long and hard daily 5 times journey from the hotel to the Haram, not to mention, that they didn't reduce their per night price due to that.

3.5 / 5.0

Oct 2024

Sweet and comfortable

Cleanliness and comfort

The restaurant gave a very poor service. No tables were available. No cuttleries. Understaffing. We had to stand while the eating. The staff did not replenish the food on time when it was over

0.5 / 5.0

Sep 2024

Les chambres était sale pas du propre ils sont refusés de changer la chambre ni me rembourser pour deux nuits pfff je s

Les chambres était sale pas du propre ils sont refusés de changer la chambre ni me rembourser pour deux nuits pfff je suis déçu

2.0 / 5.0

Sep 2024

The facilities should be as expected in 5 star hotels

Breakfast was satisfactory

The room size, it was smaller than other hotels. Only one chair in the room with no writing desk. View was suppose to be city view, but I could see another building blocking the city view. I have read there is facility to enter harm using a bridge but it was close. I feel misguided about the bridge for entering into haram

3.5 / 5.0

Sep 2024

I enjoyed my stay in Makkah. Is just the weather that is not friendly. I will be back In Shaa Allah

Everything went well. Alhamdulilah. The distance from the hotel is now a bit far, because of the construction in Haram. Everything about the hotel was so perfect, except the distance to Haram is a bit far now.

Upon the hot weather, no shuttle bus to Haram

4.5 / 5.0

Sep 2024

It was nice location quiet near the Haram, the staff are friendly and welcoming I don’t remember t y

The breakfast was spectacular and delicious

The butter bread

5.0 / 5.0

Sep 2024

Super tof

Ik ben heeeel blij en veel tevreden over alles , dank u houskeeping Moe. abdel salam en supervisor abdul mohye en de andere collega’s voor jullie snelheid en properheid en voor alles

3.5 / 5.0

Sep 2024

Satisfait

Le prix chère par rapport à la qualité

5.0 / 5.0

Sep 2024

It was great

Great breakfast room very comfortable and calm and special thanks for Mr Abd el Alim I think this what I saw in his shirt He was very serious in changing what supposed to be changed and always asking if there any tithing else to do the other One was I think Mohammed or Amin

Suppose to have a sign at the street wall because the first night I walk the whole street to discover the exit to the hotel I liked the stay there I hope next time I bring my whol family with me

5.0 / 5.0

Sep 2024

Mr Saoud received in a very good way

Hospitality was exceptional

Staff’s manners

5.0 / 5.0

Sep 2024

Everything was great honestly ❤️❤️

They were kind enough to extend our check out to be at 3:00PM upon our request, they also upgraded our room 😃😃

5.0 / 5.0

Aug 2024

It was absolutely amazing.

We loved the staff, who were superb and really helpful. Always served us with a smile and enjoyed it. This really means a lot to us, and we hope that Allah grants them jannah. Ameen. Want to give a massive shoutout lama sharif, the desk staff, who was always available and attended to our needs and wants in a polite manner. May Allah bless her.

There’s nothing that we didn’t like, everything was love love love.

5.0 / 5.0

Aug 2024

Over all amazing experience.

Nice, clean, friendly and efficient staff.

Odd walk to Haram as the roads are closed so have to juggle your way to the hotel.

4.0 / 5.0

Aug 2024

great stay and return for money

room supplies and service were excellent

0.5 / 5.0

Aug 2024

Far away from the holly Mousqe, and Expensive, not sutable for old people.

Nothing

The Location is too far from the holy mosque and not suitable for old people, the furniture is too old, although we were cupel in the room there was only one chair, the Wifi was too weak for communication, there is no shops or restaurants around the property, expensive price regarding the quality of food.

5.0 / 5.0

Aug 2024

10/10 experience

We liked everything: 1. The rooms 2. The location 3. The staff Would also like to thank Abdullah for being a good guide and helping us find the taxi to madina

4.0 / 5.0

Aug 2024

Comfortable stay with highly supportive employees

The friendliness and helpful staff

Hospitality and fcomfortable stay with very ood

4.0 / 5.0

Aug 2024

Once new extension of haram is completed this hotel will be very close to haram and very convenience even to aged people

Clean, staff very supportive

The hill you have to climb while coming back from haram, also no meals facilities unless to go to Hilton for dinning.

5.0 / 5.0

Aug 2024

The staff at this hotel are the best. I highly recommend staying at this hotel to anyone.

My stay was pleasant! The employees were extremely kind and helpful. I would like to take a minute to thank Mr. Mamdouh Al Zahrani who is a hard working, friendly and loyal person. As a solo traveler he made me feel safer and looked after my needs more than I expected. I would rate his servce a 10 out of 10. Also, I would like to thank Mr. Shafiq ul Islam who is one of the most dedicated houskeepers that I have came across at any of my stays at different hotels in Makkah. He always has a smile on his face and does a pretty wonderful job. I would rate his cleaning a 10 out of 10. Overall the strength of this hotel are the people and the service they offer.

I didn't dislike anything in particular.

5.0 / 5.0

Aug 2024

Overall I am soo excited and I am looking forward for another trip Insha Allah

The service was amazing The staff was very helpful

The property is almost new the location is very convenient..Easy walk to the Haram .. My wife and I raced each other up and down the street to the Haram

5.0 / 5.0

Aug 2024

Tutto il resto è perfetto qualità prezzo accoglienza

lo staff delle pulizie molto educato compimenti

non mi è piaciuto la dicitura che usano su prenotazione (camera doppia)con due letti separati, normalmente quando faccio la prenotazione camera doppia per me intendo camera matrimoniale, invece nella mia prenotazione c’è scritto camera doppia poi mi sono trovato due letti separati, forse come struttura deve migliorare l’aspetto delle prenotazioni online (più chiare per i clienti).

2.5 / 5.0

Aug 2024

Décevant

Le frère qui s'occupe du nettoyage Mashaa Allah toujours satisfait.

Le bruit des travaux (machine marteau piqueur hydraulique) dès le lever du soleil jusqu'au 'asr en sachant que nous sommes arrivés très tard dans la nuit... pas très gentil de la part du réceptionniste. Ça a duré les 4 jours de notre séjour.

3.5 / 5.0

Aug 2024

الزين ما يكمل

لباقة موظفة الاستقبال وتعاون جميع الموظفين كان رائع نظافة الغرف

عدم وجود مواقف للسيارات خاص بالفندق صعوبة الوصول للفندق بسبب التحويلات المرورية الوصول للحرم متعب المسافة نوعاً طويلة اللوبي صغير

3.5 / 5.0

Apr 2024

No Internet

The Hotel is near the Haram, easily accessible, The room was comfy

There was no Internet, it didn't connect and I spoke to every person who works their including the Manager and they said 'we do not know what to do' and provided us with no solution

5.0 / 5.0

Apr 2024

هذي للمره الثانيه واستمتع في هذا الفندق الرائع ، بارك الله فيكم

رائع جداً

لا شيء كل شيء كان ممتاز

4.0 / 5.0

Mar 2024

The worst part is that they do not pick the phone on 0 number and for every request you have to go down to the Reception

Its location and the prayer room connected to Haram.

3.5 / 5.0

Mar 2024

Stay can be planned if the price of room is below 500 SAR.

Breakfast was good with continental and arabic foods. Room was average in size, cleanliness and decoration. Bathroom was also average and everything was working properly. Cleaning service was good and daily. Location is good and has 800m distance from kaba and touching of the extension boundary of masjid Al Haram.

1. Speaker in the room was not working. When I did complaint then staff told me that it is not connected from the Haram while I opened the speaker then voice was coming but very very low in volume. Actually audio system of the hotel needs to be fix. I did complaint again but staff was trying to convince me that it is the problem from the Haram Masjid but actually it was the hotel problem. 2. Kettle was not working but after complaint staff provided it.

4.0 / 5.0

Feb 2024

Great hotel but maybe there is better

- very close to haraam - spacious clean room dnd excellent shower bathroom - modern and beautiful interior

- staff didn’t speak English that well and it took a while to get some help - arrived at 5:30am and didn’t give me a room straight away - breakfast was awful not even fruit!!! - it’s close to haraam, but it’s a dangerous and weird walk there

2.5 / 5.0

Feb 2024

would not recommend this hotel rather stay somewhere else.

It was not that great experience Sheraton overall as brand is not good as i have experienced in past couple of months staying at Niagara Falls Canada and now Makkah. both seemed like arrogant and can get away with whatever they can because of good locations otherwise hotel was mediocre and not very good needed update as seemed old and staff needs to be more friendly.

A bad hotel to stay only location was okay, Asking money but not giving same Value. First time in my life as I have stayed in many hotel past many years that their Management (managers) both days of my stay I saw were having breakfast at the Hotel which I had never seen before, Hotel was just Okay not good breakfast either.

5.0 / 5.0

Feb 2024

Lovely staff very clean no issues I will recommend

We organise

Need more parking spaces outside the main door

FAQs

How much does this hotel cost compared to others in Mecca?

The average price for a rental in Mecca is $61 per night. This rental is $81 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Sheraton Makkah Jabal Al Kaaba Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Sheraton Makkah Jabal Al Kaaba Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Sheraton Makkah Jabal Al Kaaba Hotel?

We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and laundry.

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4.0 / 5.0

Good(34,944 Ratings)

Swissotel Al Maqam Makkah

Sheraton Makkah Jabal Al Kaaba Hotel

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Traditional Double City View, Guest room, 2 Twin/Single Bed(s)

Traditional Triple Room, Partial Haram View, 3 Twin Beds

Superior Twin Room, Club Floor

One Bedroom Tower Suite City View , 1 Bedroom Suite

Junior Suite, 1 Bedroom Junior Suite

Sheraton Makkah Jabal Al Kaaba Hotel

Hotel in Mecca

Reasons to book

About this hotel

Amenities

Map of Mecca

Nearby attractions

Available Rooms

Traditional Double City View, Guest room, 2 Twin/Single Bed(s)

Traditional Triple Room, Partial Haram View, 3 Twin Beds

Superior Twin Room, Club Floor

One Bedroom Tower Suite City View , 1 Bedroom Suite

Junior Suite, 1 Bedroom Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mecca?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Sheraton Makkah Jabal Al Kaaba Hotel pet friendly?

What amenities are available at Sheraton Makkah Jabal Al Kaaba Hotel?

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