QUARTZ HOTEL & SPA
4.5
Excellent(669 Reviews)Hotel in Tijuana
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Situated in Tijuana, 3.3 km from Las Americas Premium Outlets, QUARTZ HOTEL & SPA features accommodation with a fitness centre, private parking, a garden and a terrace. This 5-star hotel offers room service, a 24-hour front desk and free WiFi.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Tijuana
Available Rooms
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(669 Reviews)100% verified reviews
4.5
La posizione e la pulizia ottima
Frigo bar vuoto. Lavandino in cui non si riusciva a far scendere l’acqua
4.5
Las instalaciones muy nuevas y limpias , es cómodo tener la plaza abajo y tener opciones de comida y café
Nad
4.5
clean very nice staff
I have no complaints I will definitely be back to hotel for another stay
4.5
The pool and jacuzzi was okay.
Our bathroom flooded and smelled like sewer water. It was disgusting to be ankle deep in smelly water. Also, My girlfriend cut her foot (small cut) and was bleeding and when I asked them for a band aid they couldn’t even provide that! What a joke! Supposed to be a really nice hotel for medical guests and they aren’t even prepared to give a band aid out ! Shows their lack of care for their customers. So gross.
4.5
Great rooms good location
4.5
Loved everything, the staff. Luz hector Selena and many more thank you so much
I had to go home was the only down part
4.5
Todo
Había solicitado estancia en últimos pisos, pero me dejaron en el 6, quiero pensar que fue por cuestión de falta de disponibilidad
4.5
X
Trato del personal de recepción !
Prepotentes.
4.5
staff are incredible
pillows are terrible
4.5
Everything
No complaints
4.5
I liked that all needed stores and restaurants were walking distance. Not just the restaurants in the plaza, but the restaurant Boka in the hotel has delicious options to choose from! Not to mention the bar that's also downstairs by the lobby. They have so many other amenities to offer that I have yet to experience.
I have no complaints about the hotel, and I have yet to stay there and experience the spa, pool, and garden.
4.5
The staff were very helpful and respectful. They answered all of our questions. The pool was amazing, we enjoyed it.
Every was phenomenal, nothing negative to say.
4.5
Amenities
Pillows were uncomfortable
4.5
Pool
Food
4.5
Everything was perfect
N/A
4.5
The facilities
I don't like that I need to carry on my credit card each time I pay; the hotel didn't open an account for me during my stay, so this takes unnecessary time.
4.5
Excellent!!
Nothing bad.
4.5
Nothing, I'll never go back to this property.
Absolutely do not stay at this property. If you are an American traveler or otherwise, staying at this property is ultimately dangerous and the security on hand is a joke. So from the basics let’s start with the Body Wash / Shampoo /Conditioner dispensers in the shower, well they don’t dispense at all and or are empty on arrival. That’s a surprise when you hit the showers. TV channels are not available or cut in and out. Paper thin walls, you hear everything in the other rooms and in the hall ways. I was woken at 2am on 05/13/23 with a large crowd in the hall way. I called security twice that overnight to no avail. They did nothing about that the next day at the front desk. No one was held accountable, no concessions. It’s ridiculous. No manager on duty, no call backs but you can expect excuses for the lack of service and accountability. I paid for two nights on booking dot com… I purchased another night on my own and I totally regretted it. I did not stay that 3rd night because of a security issue and I headed back to the states immediately. Do you think they returned my funds for the added night? Absolutely not! I strongly urge and encourage you… DO NOT STAY AT THIS PROPERTY. It’s not safe, they are not professional. At Quartz it’s not the hospitality industry, it’s the hostility and rip off industry. Go elsewhere.
4.5
walking distance from the border, modern design, a great taco place across the street.
The spa is mediocre and it’s not included in the price.
4.5
The staff is friendly, place is clean, and location is great
there was a slight mix up with my reservation
4.5
All very modern and clean.
The heater wasn't working, the TV wasn't working, I ask to reception and they said they would come check it out, but they left us waiting and never came.
4.5
Hotel was nice. Staff was unfriendly and breakfast was included, but was asked to pay. Ate at restaurant 4 times, 2 breakfast, 1 dinner and 1 lunch. All orders on days were wrong
Table of 4 of us at breakfast, children ate adults did not. They bought 1 order of French toast out and had to ask for other child's order 20 minutes after receiving 1st child order. By than it was too late for child to eat, as we were getting picked up by cab at a certain time. We asked before ordering if food would be ready and enough time to eat without missing pickup ride and they said yes.
They cleaned room 2nd day and left one bath towel for 4 people kleenex box was empty
We paid 700 USA dollars for 2 nights I expected better service
Will not go back
See above box
4.5
Comfortable
No variaty of channels on TV
Tv didn't work
Phone didn't work
After a while finally they fixed the issue
4.5
nice staff
there café not to good
FAQs
How much does this hotel cost compared to others in Tijuana?
The average price for a rental in Tijuana is $149 per night. This rental is $16 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at QUARTZ HOTEL & SPA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at QUARTZ HOTEL & SPA. Enjoy the water!
Is QUARTZ HOTEL & SPA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at QUARTZ HOTEL & SPA?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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