MayaFair Design Hotel

3.4

Average(1,316 Reviews)

Hotel in Cancun

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

MayaFair Design Hotel is located in the heart of of Cancun's Hotel Zone. It is close to many bars, restaurants and attractions and offers contemporary suites with free Wi-Fi.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

44.6 mi

La Gran Rueda Cancún

3.3 mi

Available Rooms

Suite Room

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

2 Queen • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

MayaFair Design Hotel

$$$$

3.4

Average(1,316 Reviews)

Hotel in Cancun

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

MayaFair Design Hotel is located in the heart of of Cancun's Hotel Zone. It is close to many bars, restaurants and attractions and offers contemporary suites with free Wi-Fi.

Amenities

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Family friendly

Map of Cancun

Nearby attractions

Selvatica - The Adventure Tribe

44.6 mi

La Gran Rueda Cancún

3.3 mi

Available Rooms

Suite Room

1 King • 376 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Room

1 King • 290 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room

2 Queen • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Superior King Room

2 Queen • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.4

Average(1,316 Reviews)

100% verified reviews

3.0

Oct 2024

Aceptable

La ubicación

Tenía cerrado los restaurantes, solo había abierto 1 (desayuno continental). La suite al momento de reservarla decía que tenía bañera y nos tocó sin ella.

4.5

Sep 2024

buena ubicacion e instalaciones

todo excelente

todo bien

4.0

Aug 2024

Muy buena relación calidad-precio

Muy buena atención al llegar. La habitación la limpian todos los días. Tiene buena ubicación ya que a 600/700 metros está la zona más céntrica de Cancún.

Que el baño no esté totalmente cerrado, estaba dividido de la habitación con una pared y vidrio esmerilado pero no llega hasta el techo. El frigobar no funcionaba bien.

0.5

Aug 2024

Worst

Nothing

1st day there were no towels and hand towels and batteries in the remote didn’t work. I complained them but they did not resolve, room was also wet and untidy with stain marks on the floor. Next day when I got back into the room after a whole day travel ..the room had full water leakage and I simply felt, I went to call in the guest all the way to reception as I shouted to call anyone but no one turned up, so when I went to reception and called him in room ..he simply said all they can do is change the room and was not even sorry for hurt I got !

3.0

Jul 2024

Excelente ubicación - ojo que te puede tocar un baño sin puerta

El alojamiento está muy bien ubicado cerca de la coco bongo y demás restaurante

El baño no tenía puerta !!!! Es que la pieza estaba muy linda pero el baño arruinaba todo ! Y nos dijeron que el diseño era así … como no va a tener puerta un baño !! De verdad que si no fuera por eso yo lo hubiese calificado muy bien

5.0

May 2024

Vale o preço.

O hotel atende as expectativas.

Tudo estava ok.

4.0

Apr 2024

The price for what we received was good; it was a basic stay but it was good.

Huge rooms; comfortable beds; nice staff; amazing location; GREAT SHOWER!

more towels; smelt a bit muggy;

3.5

Mar 2024

还不错

位置好

厕所有味道，浴室老化

3.5

Mar 2024

Maya

Não ter uma janela para o exterior.

0.5

Aug 2023

Bad

It was ok for breakfast, one of the cleaning people went to my room and took my money on Saturday 5th august between 12:38 to 12:41 they saw him on camera and still not give me my money back.

The fact that I lost my money and they know that. They asked the guy he said he didn’t but after reviewed the camera he went to the room for 3 minutes

1.0

Aug 2023

No recomendable

Location

El cuarto no estaba listo a la llegada, no habia jabon, ni shampoo, mala atención

0.5

Jul 2023

Bad

Water in the toilet flush, bathroom shower and wash basin was too slow to be used. Had to wait long to get our chores completed. Water didn't drain properly through the bathroom.

5.0

Jul 2023

Exceptional

It was budget friendly with an additional 5% discount on food right outside restaurants. Overall, good place and friendly people.

There wasn't anything that I didn't like. It was all proper based on my expectations

2.5

Jun 2023

I guess that’s what you get for the price

the location is very gréât,especially for the nightlife

it looks like an abandoned mall. almost no staff, the rooms are weird and looks like a libertin club. tub in the middle of the room just like the ONLY sink, we booked for 4 and only two towels. the hotel is creepy with wedding dessses in the hallway and escalators who doesn’t work. the sink was leaking land there was no window. also, poor electronic system since the cards didn’t work. the jaccuzzi is empty, just like the hotel. to be honest, I was thankful to be with my friends because I was scared of the hotel who looked like a glitch. it was very creepy and scary.

4.0

May 2023

Very good

clean, all inclusive

restroom and bathroom

3.5

Apr 2023

probably great when it was new, rundown but acceptable alternative to the expensive resorts in the hotel zone

quiet, central, cool concept rooms

old rundown hotel, water damaged doors, cracked glass walls, thin walls

3.0

Apr 2023

Pleasant

For us it was a "last minute" booking as our original plan fell through...this was only available option at a reasonable price. Very surreal experience. The hotel is in an old pre-existing shopping centre that went bust and each room is an old shop with a wide shopping front- windows. The :design" element is just posters of various fashion designers stuck on walls and each room is named after a designer... Location was great with short walk to the beach and shopping mall.

Lots of noise from early morning due to renovation works.

5.0

Apr 2023

Had a great time in Cancun.

Staff was very friendly and helpful.

4.0

Apr 2023

Good location

Location of hotel near beach and night life. Near super market.

It's loud sometimes if people are partying inside the building. The exchange rate paying with credit card was higher. We decide to pay in cash at last, but we still got charge. Asked for a letter for our bank to clarify the charge on my credit card, but hotel didn't help. Does little things make me lower the rate of this hotel. A simple letter..

2.0

Apr 2023

Disappointing

- location - the idea of each room has its own design

- dirty - design poorly applied - fridge doesnt close - extremely bad isolation ( Cartier room was shaking due to live band playing outside) , so had to change rooms

0.5

Mar 2023

Extremely disappointing

The hotel sucked because the management sucked

Nothing..rip off foryour money

3.5

Mar 2023

Room dark with no view outside.

Good situation close to the main spot

Price in dollars on booking.com but at the hotel 20 dollars tax to pay in dollars. It's like a scam. To get warm water turn the water 20 minutes before shower 😵

1.5

Mar 2023

Poor

Nice location.

Hotel is based in an old mall. Walls are extremely thin so you hear everything what is going on in the hallway and the rooms next to yours. Don 't expect to much of this

0.5

Feb 2023

Horrible worse experience of my life at a hotel.!!!

Absolutely nothing, do not waste your time and money, the manager IVAN CARED MORE ABOUT DRINKING HIS POP THAN COSTUMER SATISFACTION. The clerk the next morning with a massive stain on his shirt cared more about sitting down than finding us a confirmation for our refund. After spending $280 for two nights for only the room I am extremely disappointed and won’t be back, I seriously wouldn’t recommend at all. If your looking for a better hotel for the same price and better quality I recommend Aloft hotel a few steps from beach and coco bongo, closer than this hotel to all tourists spots.

The cleanliness of this place was horrendous, we found stains and hair on our bed to a disgusting level. Staff was rude and not at all accommodating towards our complains. As well we mention that we were celebrating our anniversary in advance and they had let me know that they were decorating the room, however upon arrival there was nothing, I believe that this is not a lgbtq friendly hotel because the staff were referring to me as Mr. and when I corrected them they never replied and ignored my messages and clearly our request for the decorations. When we complained about the room and expressing our disappointment to the manager he simply sat there drinking his juice and didn’t seem sympathetic at all. We didn’t want to even stay that night and when we asked for a refund he did only agree to refund our second night, we had to stick it out since it was 4 am and we had nowhere to go, ended up staying all night looking for a different stay and talking to Booking.com since the manager Ivan lie to us and said that only Booking.com can do refunds however Booking.com told us that only the managers at the hotels can make this happen. Costumer Service at Booking.com was very helpful compared to the manager Ivan who was very unprofessional. After dealing with this all night, upon checkout the next morning Ivan wasn’t there and the clerk at the desk had no clue what had happened, after some explaining he informed us that the refund had already been done when asking about a confirmation he had nothing to give us, we had again to call Booking.com to confirm this which wasn’t true and the hotel done nothing at all bout it. When we call we made sure that Booking.com was persistent in order to make the hotel issue us a refund. To make it all worse the man that walked us to our room, stood in out room asking us for tips and wouldn’t leave until we gave him something, we understand if he had helped us however he just took our keys and walk us to our room which we had no say into.

0.5

Feb 2023

Nightmare Stay In Mexico

The staff & food was the best part of the stay, they were friendly. The food was the ABSOLUTE BEST.... the tacos, the pizza and did I say the tacos?

Lets start by making sure that if it is raining outside.... IT IS NOT RAINING INSIDE, HOT WATER IN THE SHOWER WOULD BE NICE, DECENT BEDDING WOULD ALSO BE NICE, AS WELL AS A PRESENTABLE LOBBY WITH PRESENTABLE FURNITURE AND FLOORING. By all means, when housekeeping makes the beds.... please have them put a blanket on the bed so your guest don't have to beg and plead for a blanket for hours. When we checked in the front desk couldn't get their machine to take my credit card so I had to call my credit card company multiple times so as to not lock my card up. At that point, I had to go on Booking.com and pay for my room on the website and even then the receptionist kept saying that the room wasn't paid for.... I had to call booking.com and get them to tell him that it was paid in full three different times. The hotel is in an abandoned mall, on our 1st night it rained, and YES.... YOU GUESSED IT! IT RAINED IN THE BUILDING... NOT SPRINKLED, RAINED! The rain was pouring through the ceiling like a faucet, it was raining inside so much that they had to place buckets and towels on the floors to catch it upstairs and downstairs. Their escalator wasn't in working condition either. To go along with the rest of their unkept decor they had faux trees that had exposed wiring. Our shower had no hot water and once we turned the shower water off the water kept dripping and dripping and dripping, I had to request a blanket (the bed only had sheets on it) and it took all day to get one (only after I went downstairs 2xs), the furniture was run down and the coffee table even had holes in each corner. The floor tiles were cracked, broken, and dingy. The condition of this place is DEPLORABLE!!! We booked this train wreck for 4 nights but we only stayed 14 hours (1 night). We had to pay to stay in a different Hotel. AVOID THIS PLACE LIKE THE PLAGUE... ONLY GO FOR THE FOOD IN THE PLAZA AREA..... I'M STILL FIGHTING TO GET REFUNDED FOR MY 3 UNUSED NIGHTS!

3.5

Jan 2023

Location and all inclusive breakfast very good

location

no hot water, bad internet service

2.0

Jan 2023

If you'd like a windowless strip mall as your hotel in a sunny destination, go for it

It was on the strip. The beds were reasonably comfortable. Staff response to problems was timely. Both attached restaurants we ate at were delicious. The price was reasonable.

While the listing claimed the hotel is meters from the beach, it's a 5 minute walk to the entrance to the public area. NO AIRPORT SHUTTLE included despite the claim on the listing and the shuttle the hotel staff called for us was run-down and got a flat tire within moments of leaving for the airport. We were then forced to transfer to a cab and renegotiate our payment while trying to ensure the driver we'd already paid handed over our money. There were lots of cabs out front, so negotiate your own drive! The hotel itself is a repurposed strip mall, so the rooms are large (storefronts) but the reno is odd. There are no windows to the outside, but the front wall of the room is frosted glass, allowing all the light from the giant corridor in at all hours (the meager curtain provided did little to eliminate this). It honestly felt like being underground the entire time. It's also very noisy and echoes carry, so bear that in mind. The beds were new and comfortable and the staff did their best, but the setup was uncomfortable. Even the heat pump (aircon) was hard to adjust because of the weird building, so we found we were continually adjusting it through the night (in other words, not a great sleep). We only stayed one night to ensure timely arrival at the airport after a week in Isla Holbox, so there was that saving grace, but if this had been our primary hotel we'd have been very disappointed.

4.0

Jan 2023

Very good

I like the idea of the "fashion hotel" and each room being themed. The interior is super cute, with the bathtub in the room. Staff was very helpful and friendly.

I was surprised to find out there were no windows in the rooms, so the air was a bit heavy inside.

FAQs

How much does this hotel cost compared to others in Cancun?

The average price for a rental in Cancun is $191 per night. This rental is $368 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at MayaFair Design Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is MayaFair Design Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at MayaFair Design Hotel?

We found 8 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and laundry.

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MayaFair Design Hotel

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Suite Room

King Room

Double Room

Superior King Room

MayaFair Design Hotel

Hotel in Cancun

Reasons to book

About this hotel

Amenities

Map of Cancun

Nearby attractions

Available Rooms

Suite Room

King Room

Double Room

Superior King Room

Reviews

FAQs

How much does this hotel cost compared to others in Cancun?

Is parking included with this hotel?

Is there a pool at this hotel?

Is MayaFair Design Hotel pet friendly?

What amenities are available at MayaFair Design Hotel?

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