InterContinental Melbourne The Rialto, an IHG Hotel
Hotel in Melbourne
5-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located within a heritage icon, InterContinental Melbourne The Rialto encapsulates the glamour, grace and grandeur of history past.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Melbourne
Available Rooms
Classic King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Room
1 King • 387 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic King Room with City View
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Classic Double Room with Two Double Beds
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Signature Suite
1 King • 721 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
2.0
Breakfast in the Club was OK until fourth day when scrambled eggs were gross: green/grey muck made with a single egg. Previous days perfect. Golden, creamy, tasty and multiple eggs used. Evening cocktails and food were good and staff excellent in Club.
Staff were courteous and helpful, but that si expected and standard
Other than that I didn't like much at all
Had to change room as no hot water to shower.
Ordering Room service was incredible difficult
Room service delivered without salt and pepper on first night so had to call for supplies. Second room service delivered with empty salt shaker
No Foxtel/Netflix/Prime TV channels. Only FTA
Far too dark in public areas at night. I tripped and almost fell over unlit step (I'm already partly disabled and use a walking aid so a Health and safety issue of importance and shows negligence
No instructions on how to order Room Service, or use TV, or any other facility. Too much reliance on smart phones etc so unless 100% experienced user of technology the hotel facilities are non-existent
No written compendium for browsing and choosing food/wine/ services in a civilised and informed manner
Ambiance is of a tired hotel living on past glory that needs major revamp.
No natural light or external views
2.0
Nice building and location
No value for money. Staff were polite but hopeless.
4.0
- Domestic staff were attentive to our needs
- We were given a free upgrade to our room
- We received complimentary champagne and sweets with a delightful card as it was our wedding anniversary
- The concierge was most helpful in taking care of or bags while we went for a wander in the morning even though we had officially checked out of the hotel
- Sauna, spa and sauna were enjoyable...did not use the gym but it was well equipped
Even though the hotel restaurant meals were delicious we felt that they were rather pricy for what you actually received on your plate
Same comment applies to the room dining
3.5
Breakfast passable. Bed was comfortable
The maintenance men working in the room next door at 7am
4.5
Great location, easy with the family
NA
4.0
Location was great and the hotel was different to others we’ve stayed at
The pool and spa area very outdated and disappointing
3.0
Everything was fine accept one thing!
I have contacted Booking.com support team asking for the hotel folio receipt for the list of expenses needed by my employer in order for them to cover the cost, they have advised the totake that from the hotel after checking out!! , when I checked out and I asked the hotel for the receipt, they said sorry, you have booked with booking.com, they have received the money and we can't provide anything for you! , what a bad system!, What a bad communication system between you guys, I'm so disappointed, I Will never book anything though booking.com anymore and I will give bad reviews, if I didn't get that receipt!!
3.5
Room was ok
Breakfast was v disorganised with few staff but got a bit better. Bed not that comfortable.
The entry foyer was good but went downhill after that.
Room on the ground floor with no view. Not what one expects in a so called 5 star hotel.
2.5
Good location
1.0
Ripped furniture
key cards failed on multiple
2.5
Staff were amazing and very helpful
Club lounge was very nice staff there exceptionally friendly.
Rooms a little sad and tired
Having to move 3 times in 2 nights killed the relaxing vibe we were looking forward to.
4.0
Quiet in the heart of the city
Room was great and breakfast too
Nothing major
- Could get streaming the tv
- Should be supplying toiletries Eg toothbrush. stayed recently in Sydney / Singapore / Pune and all 5 star hotels supply this
0.5
朝食をゆっくり食べれた。
部屋がリクエストとは全く違う。
部屋が寒すぎた。ACをOFFにしても寒い。
4.5
Comfort of the room, the ambulance of the building, the comfort in the club section, the friendless of all the staff and attention to detail
The room could of been a bit tidier and the shower a bit easier to use - the hand section didn't work at all.
4.0
Room was clean, pillows and bed were very comfortable. Towels were lovely too. Room was made up when I came back (though a little late one day). Staff were great and very accommodating - even assisted me locating somewhere to purchase a cable I had forgotten.
Wifi in conference area was not good - probably due to brickwork / location. They should look at a wifi extender to boost the signal. In my room they need to change the bathroom door to face the other way, so it doesn't open onto the vanity, which is annoying.
5.0
Had the most luxury stay! Valet parking - amazing, staff soo helpful and friendly! The rooms are so incredibly quiet (including the aircon!!) the king bed and pillows were soo comfy, the curtains thick & heavy - made the room soo cozy and dark perfect for sleep ins!
Pool and sauna amazing added bonus!
Will definitely stay again!
3.5
Front desk staff great
Lift carpet
4.0
The room is a bit small and a liitle outdated. There was no bathtub., the bar and coffee area is too small. However, the facilities were amazing. The pool and jacuzzi are clean and really well designed ~It is comfortable that my kids enjoyed it a lot. The towels and the shower area were also clean and fresh. But disappointed that there was no steam room, which I always looked out for when in a hotel. The gym is average. The breakfast was remarkable! It is definitely an 5-star hotel breakfast trademark and I was not disappoint. The unlimited barista coffees and freshly squeezed veggies and fruit juices made me happy.
The bar and coffee area needs to be a liitle bit roomy. and could have been better if there is a bath tub.
0.5
Staff was friendly and we liked the location.
Restaurant was not operational on weekend, yet you are not allowed to eat take away food in the restaurant or lobby area, so we had to eat in room and rooms have No ventilation so rooms were smelly the whole stay. Aircon was always on, 16 degrees, we had to go buy jumpers and jackets to be able to be in hotel or a a room.
Toddler was sick the whole stay because of the cold. Ceiling bulbs all had different colours, Yellow white, cold white.. Spa was dirty. No one knows if toddler is allowed in a pool. I mean, this was the worst hotel expereince, It would have been understandable for $60 a night, but this was $600 a night stay.
4.0
Lovely property, breakfast amazing. Staff amazing. Great to have access to Ronnie’s restaurant from the hotel. Central location. Shower was amazing. Beds were really comfortable and air conditioning was quiet. Ability to connect with Netflix.
swimming pool and spa a bit dated though. Room was smaller than we were expecting based on photos.
4.5
Well located
Good facilities
Nothing
5.0
Breakfast was fabulous.
Our room was fantastic
5.0
The hotel itself and staff were amazing.
We didn't stay longer!
4.0
The staff were friendly, accommodating and absolutely lovely. The facilities like the pool, gym and sauna were great. The beds were so comfy. The buffet was fresh and had a huge variety. We would stay here again.
The shower grout in our room needed a good clean. On the weekend nights the hotel seems to be a popular dinner location which was exceptionally noisy untill wee hours of the morning. The TV's are not smart TV's so you can only access live TV. There also wasn't any kids options for the room service menu.
4.5
Classic beautiful hotel in strategic location. M Johnston service make up for unpleasantness i experienced at check in
Showed my booking number at check in but mentioned just need my name. However when given,she mentioned no such reservation.She needs to know that some Asian do not have surname but use our parents name as last name on our id.
2.5
Na
Breakfast was below average
5.0
Very comfortable and clean room and so spacious too. Staff were friendly and very helpful.
Great location as it was a little further away from the busier part of the city but still close to trams and Southern Cross station.
Would definitely stay again.
5.0
Everything
Nothing
4.5
Great location and building, comfortable rooms, very quiet for the city.
Room wasn’t serviced during the day when I was out, they didn’t come around until 5pm when I was getting ready to go out for the evening so had to pass.
5.0
Rooms were clean and bathrooms modern. Ambience in the hotel was lovely. Staff friendly and helpful.
Nothing not to like
5.0
Excellent location
Entrance not grand
FAQs
How much does this hotel cost compared to others in Melbourne?
The average price for a rental in Melbourne is $267 per night. This rental is $103 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at InterContinental Melbourne The Rialto, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at InterContinental Melbourne The Rialto, an IHG Hotel. Enjoy the water!
Is InterContinental Melbourne The Rialto, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at InterContinental Melbourne The Rialto, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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