bai Hotel Cebu
4.3
Excellent(1,801 Reviews)Hotel in Lapu-Lapu City
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
A contemporary urban escape with skyline view of Cebu City, Bai Hotel Cebu is 2.5 km from SM Cebu City and 3.6 km from Ayala Center Cebu. This property highlights 8 dining options, an outdoor pool, and a fitness centre.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Lapu-Lapu City
Available Rooms
1 Queen or 2 Double • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single or 1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 King • 613 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(1,801 Reviews)100% verified reviews
4.3
Reichhaltiges Frühstücksbuffet. Personal sehr freundlich und sehr zuvorkommend. Jederzeit gerne wieder. Geräumige Zimmer.
4.3
Bai hotel always have the best buffet breakfast and food in general. I always have been an avid in house guest with them and I will never dare to find any other hotel that will match the kind of service they have given their patrons. Everybody has been so respectful and courteous and just really friendly, makes a guest like me which is home away from home feeling at HOME!!!.
None of the above.
4.3
Staff was extremely friendly and helpful.
The room was always clean and well-maintained.
Room overlooking the city and mountains was beautiful.
Any issues or requests were always fulfilled promptly and fully.
The dinner buffet was one of the only things that stands out as poor quality— buffets are always like this and this one was no exception.
I also don’t understand the outdoors security sweeping cars with a mirror. I understand and appreciate the indoor security metal detector and armed guards in general. But the outdoor security looking under cars was bizarre for me. I’m uncertain if this is a blanket Filipino law that requires this kind of compliance — but just a heads up, if someone is looking to infiltrate the hotel they won’t be so careless as to leave something on the outside of a car where a mirror can see it. The resources would be better spent scanning the inside of the car as well then and beefing up indoor security with more guards in general and more thorough metal detecting.
Only other point is to please train hotel staff to verify guest’s identity before re-issuing a room key-card. I spoke with the front desk after this but I’ll reiterate here— I was able to receive a new room key-card but only saying my room number. When I asked for the new key-card the front desk staff didn’t ask for my ID or verify my personal information before handing it to me. Very serious breach of security. Please ensure this is fixed and becomes standard operating procedure.
4.3
Staff
Check in took ages - room was freezing cold and could not be adjusted - getting taxi from rank takes ages
4.3
Staff were extremely friendly and professional. Chloe at reception and Christine at the pool bar we’re lovely and always asked how our trip was going . Facilities are 5 star
Location requires a taxi to Cebu city but there is always one available
4.3
Todo fenomenal, servicio, instalaciones, personal, servicio y el buffet de desayuno es increíble. El mejor hotel en el que aloje 😎
4.3
Very Good!
everything was good!
4.3
A very good hotel in Mandaue City that is 15 minutes from the airport by taxi, has a huge breakfast spread, an awesome bar on the 21st floor with a pool, an excellent gym, and perhaps one of the best Christmas trees in Cebu island.
Breakfast has a lot of variety with local sweets and regular Indian/Korean/Japanese stations. We loved the mangoes!
A shopping mall across the road has a good selection of restaurants, shops, and a supermarket.
The pool bar on the 21st floor is a highlight of this hotel with fabulous views all day.
There is nothing to dislike here.
The breakfast area was jam-packed with people on Christmas day but we still managed to get a seat in the restaurant.
The Wi-Fi can be slow if you watch a lot of videos.
4.3
I feel it’s rude when staffs took the plate while guest is still doing it/eating. Staff interrupted guests while elating, asking about food settlement. Food variety is repeating to all corners. I ordered and paid coffee , the content is only half cup. The websites says the sizes of the beds but it was different in actual. I feel disappointed and because of that, I decided to check out very early. I didn’t enjoy my stay and I didn’t met my expectations as per your website as well as vacation plans in Cebu. I feel bad on my first time experienced @ Bai hotel!
4.3
Breakfast was excellent with a large variety of foods to choose from. The lobby Piano Bar was a delight and we got to sing a few songs as well.
The Pool bar was very nice but the pool itself was too small. Only a lap pool so not big enough for those who wish to exercise while others swim. However the view from this 21st floor bar area was fabulous.
4.3
The property is clean, the check in process is rather quick and allowed me to check in early. The staff always acknowledge your presence and overly courteous.
The breakfast buffet is rather sad. The offerings are limited not commensurate to a five star rating hotel.
4.3
Location
Staff
Breakfast needs more variety for different nationalities
4.3
The cleanliness and hospitality of the staff
4.3
entrance: they scanned everyone upon entry 👍
check-in : so smooth.
staff: they are the kindest. I appreciate all their staff greeting in bisaya it feels sooooo homy.
room : super clean room. we got everything we need -safe box , mini bar, iron , iron stand , in room service menu, toiletteres.
facilites: we had a great time at the pool bar. we felt very safe with the lifeguard on duty.
Overall, its a great value for money that will give you the best hotel stay.
NONE!! Look no more book at this hotel right now!🙌🏻
4.3
The staffs are very nice and helpful. The place is clean.
Just stayed overnight. Too short of a time to notice issues that I don't like.
4.3
clean and hospitable staffs
4.3
Everything was perfect
4.3
Everything
Nothing
4.3
Fantastic customer service, cleanliness of the facility, and extra care from the hotel staffs
4.3
Staff needs to get training, reserve car to airport at another counter but still needs to go back to check-in c, ounter for payment, why can't proceed this service as same counter, should not let customer inconvienent.
4.3
cleanliness of the bathroom
hard to get a cab or even grab
4.3
Best choice affordable place to be. Congratulations to the management. Excellent hotel w/ outstanding, exceptional, genuine service , compassion, attentive w/ care ❤️ what my stay so special were the many friendly & charming staff working there for the guests. Very special mention to Ms. Marites Peralta , Kristine. Thank you for having me. Just perfect , brilliant team. I highly recommendable .
4.3
restaurants and rooms.
nothing. it was perfect.
4.3
Breakfast and the swimming pool on the top were pretty good 👍
the telephone in room didn’t work at all
4.3
accessible to city
the shower floor
4.3
nice view
clean
4.3
comfy and everything is in the hotel
none
4.3
the location, cleanliness and friendliness of staff
I hate to say that the bed doesn’t come with a blanket/flat sheet. Only bed cover. Also the bathroom needs some wash clothes. Let me
tell you that even the cheapest hotel or even motel here in the US have flat sheet/blanket and wash clothes.
FAQs
How much does this hotel cost compared to others in Lapu-Lapu City?
The average price for a rental in Lapu-Lapu City is $60 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at bai Hotel Cebu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at bai Hotel Cebu. Enjoy the water!
Is bai Hotel Cebu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at bai Hotel Cebu?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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