Best Western Urban Hotel

3.9 / 5.0

Good(1,632 Ratings)

Hotel in Lille

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

“When elegance and modernity meet an old mansion…”

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Lille

Nearby attractions

Stade Bollaert-Delelis

28.1 mi

Stade Pierre Mauroy

4.1 mi

De Zonnegloed Animal Sanctuary vzw

41.9 mi

Mining History Centre

33.2 mi

Available Rooms

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Best Western Urban Hotel

$$$$

3.9 / 5.0

Good(1,632 Ratings)

Hotel in Lille

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

“When elegance and modernity meet an old mansion…”

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Garden

Family friendly

Map of Lille

Nearby attractions

Stade Bollaert-Delelis

28.1 mi

Stade Pierre Mauroy

4.1 mi

De Zonnegloed Animal Sanctuary vzw

41.9 mi

Mining History Centre

33.2 mi

Available Rooms

1 Single • 107 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Queen • 161 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 290 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.9 / 5.0

Good(1,632 Ratings)

100% verified reviews

3.0 / 5.0

Oct 2024

dommage que vous ne faite pas des repas en chambre le dimanche

chambre 2 je suis resté 2 jours et la première chambre pue en revanche très propre mais des remonté d'égout a vomir et un froid glaciale puis j'ai demander échanger et la impeccable

la première chambre qui sentait mauvais mais qui était propre

4.0 / 5.0

Oct 2024

Хорошее соотношение цены и качества.

Дружелюбный и приветливый персонал. Хороший номер. Достаточно парковочных мест.

4.0 / 5.0

Jul 2024

Decent hotel, excellent reception staff

Above all, the reception staff is super duper helpful. They make up for most of the downsides of the hotel. Parking space was very helpful for us.

Our room was congested. They could have done without the table/chair. There was not enough space to fit everything in that room. It's located at 20min walk from city centre but it's in a not so great neighborhood/street. Room cleaning on one of the days during our stay wasn't good (towels were replaced, bed made but not otherwise cleaned).

3.5 / 5.0

May 2024

Nice hotel.

Room was big and nice

Nothing

4.5 / 5.0

May 2024

Excellent rien à redire

Petit déjeuner parfait et copieux Silence dans l’établissement Parking privé

Un placard avec étagère

3.5 / 5.0

May 2024

very good

the room was very clean and quiet despite having the windows facing an interior patio with huge air conditioning units.

nothing

4.5 / 5.0

May 2024

Trés bon séjour, je recommande

L'accessibilité (métro proche et parking privatif) et le charme du lieu avec son style propre. Le petit déjeuner, varié et copieux L'accueil du personnel, très agréable

Le lit un peu trop mou à mon gout.

3.0 / 5.0

May 2024

Friendly staff and good food, but rooms lack character and hotel is far from centre.

The staff were fantastic, always friendly, always helpful and always smiling. The restaurant food was incredible — easily one of the best dinners I've had this year (but we didn't try breakfast).

The room itself was a little sparse and the hotel is quite a far walk from the old town, which is really the only place you want to be. The room doesn't have a fridge or ironing facilities and the shower flooded on the second day. Plus, our safe didn't work (but I didn't flag this to the hotel, they might have fixed it if I did.) The bathroom felt old and in need of some decorating. The room was nice enough but very minimalist and lacking character. With all this in mind, it felt overpriced — and I got a free room upgrade. Plus, they'll only leave 1 small bottle of water, which isn't enough when the room gets very hot at night and you can only open 1 window a slither. Also, while the staff were very friendly, the hotel offers a free drink if you opt out of having your room cleaned. We only stayed for 2 nights, so decided to claim the drink, but when I tried I was told we could only have soft drinks. The information left in the room though very clearly says you can have an alcoholic drink. While this was resolved, and we were given a glass of wine each, it would have been nicer if I didn't have to go to my room and come back to reception with the leaflet from the room to prove that I was right. Just makes the whole experience a bit awkward.

2.0 / 5.0

Jan 2024

Het is wat het is.

Vriendelijk personeel. Parkeren kon op het eigen terrein van het hotel. Koffiecups aanwezig op de kamer en wordt aangevuld. Het hotel is niet al te ver van het centrum. Met de auto kon je overal ook goed komen en leuk om een rondje te rijden langs alle bezienswaardigheden.

Het hotel staat in een lelijke buurt, rioolstank uit de badkamer, weinig water uit de douchekop, de airco temperatuur niet in te stellen, geen kierstand mogelijk voor het raam, kleine kamer, geen kleine koelkast aanwezig. Veel armoede en bedelaars in de stad. Weinig gezellige restaurants of bars.

3.5 / 5.0

Jul 2023

Good

Very comfortable and motorcycle parked very safe in a compound

5.0 / 5.0

May 2023

quick but fantastic stop

beautiful fun decor

nothing it was great!

4.5 / 5.0

May 2023

Superb

free parking, clean room, changed room when there was an issue with the bathroom that was only giving very hot water.

nothing

2.0 / 5.0

May 2023

older property with mold issues, ensure you request a different room.

location, so many drug addicts and beggars in the vicinity. first room we were shown had a VERY strong mold smell, and was so small, we couldn’t get our bags in the door then walk around them. we had booked for 7 nights so requested a change of room or we would cancel, the next room was much better, but only a little bigger. staff were not overly friendly or engaging, I think may have been the language barrier.

4.0 / 5.0

May 2023

Nice hotel, great staff and breakfast, free parking, OK location.

Room was nice (the lift was silent, btw) - staff were very helpful and efficient and the breakfast was great. Key to us was parking - this is one of the few hotels in Lille where parking is free and unlimited, and we wanted to leave the car for a couple of days to just walk around the city.

The location isn't brilliant - not the hotel's fault as a large development is underway to improve the area. It's also a little bit on the outskirts if town (15 mins walk to the belfry), but that's the compromise of having free parking

4.0 / 5.0

May 2023

Very good

one day the trash bag from the bin was left on the table

4.5 / 5.0

Apr 2023

Superb

Good parking, comfortable bed, nice breakfast.

0.5 / 5.0

Mar 2023

it was not what-you-see

was horrible. consider it cheating

nothing

3.5 / 5.0

Mar 2023

Cheap hotel with parking close to main roads out of Lille.

Receptionist was friendly, car park is secure, it is close to main roads out of Lille. There's a little outdoor area which looks alright. It was 60 mins from Eurotunnel.

The room had some ventilation or something in the walls that sounded like a jet engine and ran all night. The view is of a building. The restaurant was closed and there was no alternative. There wasn't anything open nearby on Sunday. I stepped in dog poo in front of parking entrance gate (which is awkward and tight), not a great entrance.

3.0 / 5.0

Mar 2023

Pleasant

The parking facility is a bonus.

The size of the room.

3.5 / 5.0

Feb 2023

Nice place for a city trip. To recommend.

Great location, the hotel is a historic building. Interesting history. Great guy at the reception desk with excellent advices for visits and good knowledge about the city. Nice breakfast in the morning. Room was comfy. And the private parking is definitely a big plus.

Huge issue, is the strong odor coming from the sewers. More likely to be a big problem within the city as we realized the same strong smell even in the city center. Nevertheless the hotel does everything to decrease the odor by specific treatments.

2.5 / 5.0

Jan 2023

Passable

Everything. Location, staff, facilities

They pre authorized my card without telling anything. Really surprised my deposit is almost the same as my room rate. They said it would take 3 days but after 3 days, still haven't received my deposit bank. You definitely should have mentioned it before we check in

2.5 / 5.0

Jan 2023

Awkward but clean hotel with good position

The room was clean, the staff was friendly with some spoken english and the hotel had a parking place for free. The hotel is nicely positioned in walking distance to the city center and also close to a metro station

The bathroom was really awkward with the positioning of the toilet, you could not use the toiled unless you opened the shower stall and even then you would sit in an really awkward and uncomfortable position. They also requested a guaranty for the room that they haven't released in the time they mentioned even though we provided them with a credit and not a debit card.

2.0 / 5.0

Jan 2023

Disappointing

Leaking windows. Shower is dirty. Room was cold. Carpet was dirty.

3.5 / 5.0

Jan 2023

nice place but needs to be more clean

very polite staff, room was big enough for 2 and oke for the price

the bathroom smelled bad sometimes, and not very clean

3.0 / 5.0

Dec 2022

lovely clean hotel

lovely hotel and great location near town

there was a lot of noise from within the hotel - hallways and above us in the early hours of the morning until around 9am so we struggled to get a full nights sleep.

3.0 / 5.0

Dec 2022

Pleasant

One of the rooms we booked had the most horrible odour in the bathroom

3.5 / 5.0

Dec 2022

great parking, modern rooms, industrial neighbourhood

great secure parking, good renovation of an old building. safe and clean in the building.

we chose to stay slightly out of town in exchange for the parking, but of a walk into town and not sure I would want to walk around the neighbourhood at night.

3.5 / 5.0

Nov 2022

Beautiful little hotel, small but comfy rooms. nice breakfast and parking, staff were nice

it was clean, it was beautiful inside, it had good parking.

1 room was freezing, we changed room. there was a smell from the drains in the bathroom.

2.5 / 5.0

Nov 2022

the room was very smelly and small ,

not much

a few things

FAQs

How much does this hotel cost compared to others in Lille?

The average price for a rental in Lille is $129 per night. This rental is $2 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Best Western Urban Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Urban Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Best Western Urban Hotel?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and parking.

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3.4 / 5.0

Average(2,942 Ratings)

Séjours & Affaires Lille Europe

Apartment hotel

in Lille

1 full bed

Pets allowed · Kitchen or Kitchenette · Internet / Wifi

This Apartment hotel for $127 in Lille, is perfect for your next (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

Best Western Urban Hotel

Hotel in Lille

Reasons to book

About this hotel

Amenities

Map of Lille

Nearby attractions

Available Rooms

Best Western Urban Hotel

Hotel in Lille

Reasons to book

About this hotel

Amenities

Map of Lille

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Lille?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Urban Hotel pet friendly?

What amenities are available at Best Western Urban Hotel?

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