JEN Penang Georgetown by Shangri-La

Shower, Toilet, Bathroom, TV and multimedia, Coffee/tea facilities, Kitchen or kitchenette, Seating area, Dining area, Bedroom, On site

Lobby or reception, Seating area, On site

4.1

Excellent(2,719 Reviews)

Hotel in George Town

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of George Town

Nearby attractions

Entopia by Penang Butterfly Farm

13.3 mi

Wonder Food Museum

1.3 mi

Rainbow Skywalk, Penang Attractions

0.2 mi

Curtis Crest Treetop Walk

7.2 mi

Available Rooms

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

JEN Penang Georgetown by Shangri-La

$$$$

4.1

Excellent(2,719 Reviews)

Hotel in George Town

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of George Town

Nearby attractions

Entopia by Penang Butterfly Farm

13.3 mi

Wonder Food Museum

1.3 mi

Rainbow Skywalk, Penang Attractions

0.2 mi

Curtis Crest Treetop Walk

7.2 mi

Available Rooms

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 301 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 602 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

4.1

Excellent(2,719 Reviews)

100% verified reviews

4.1

May 2024

Good value but not Shangr Ls quality

Location and ping pong table

Pool area was a little bare and basic

4.1

May 2024

Good

Location

Your front desk. I arrived at 10am and had asked if I can check in early. I know that check in time is at 3pm but at least your front desk could have ask for my booking reference and check my status. She just said no and send me off.

4.1

May 2024

Prima Hotel um Georgetown zu erkunden

Stadtnah, deshalb ja auch gebucht. Schneller, freundlicher Checkin und out. Frühstück hat alles geboten was man so braucht.

4.1

May 2024

Nice and confort

Room service food very fast and beef was good the second day we ordered and they remmember our preference and received without asking, well great chef and service thanks to them

Nothing

4.1

May 2024

فندق جميل و الاجمل الموقعة

موقع الفندق

يحتاج الى شطاف فقط

4.1

May 2024

Will come back again

Staff are very friendly especially staff from reception and concierge they are patient listening what we telling and helpfully.

4.1

Apr 2024

Lobby

Officer or maybe manager

4.1

Apr 2024

We would definitely stay again.

Club room & enjoyed the hospitality. Good location.

Pool area closed at 7pm & no outdoor bar or area after the pool closed.

4.1

Apr 2024

Value for money

I like the environment, location and comfortable bed. Very strategy location to reach most of the tourist spot and even was located next to First Avenue.

Pubic area washroom. I think it doesn't meet my expectation, it was cleaned but look a bit old.

4.1

Mar 2024

generally good

friendly

4.1

Jan 2024

Nice and beautiful hotel at a reasonable price.

The room is clean and spacious enough. I like the bed too as it is comfy.

The staff does not seen friendly and helpful at times and is more into their own conversation.

4.1

Nov 2023

Nearly perfect, Would stay again

Location, room size, service, cleaness all outstanding. Being on club floor was a benefit worth it.

Not very important, but choice of bread at breakfast could be improved and a small bar at the pool would have been nice.

4.1

Nov 2023

Satisfactory overall.

Location is good

Bed side plug points not working! Check-in/out should have to separate queue. Too slow handling customers.

4.1

Nov 2023

Great location. Staff and service can be improved.

Very convenient location and free parking.

Extremely slow check-in. We arrived late around 10PM after a long day of traveling, but the check-in took very long (20-30 minutes…). Everything was slow: checking passport, printing pages, typing, paying… quite unhappy about inefficient check-in process. Brought my mum for a belated surprise bday trip, I mentioned that when I booked on Thursday for our stay on Saturday. The hotel then send their offerings for extra decorations etc. for payment, when I chose it, they then said ‘unfortunately you can only book this 3 days before check-in’ … then be mindful and don’t send it, causing disappointment.

4.1

May 2023

Very good

Hotel staff is friendly and helpful

if you are driving a MPV Vehicle need to be careful of the roof, becoz is just 1.7m high inside the parking. and also BE CAREFUL when you exiting the hotel junction, Penang drivers is driving fast and crazy.

4.1

May 2023

Exceptional

All

none

4.1

May 2023

Centric location and clean rooms

The hotel is very centrally located - very convenient for visiting the main touristic sites of Penang. The room was clean and the bed was comfortable. The bathroom had all the amenities you need and was very clean. The room had great views over the swimming pool, which was a nice touch after a hot walk under the sun. The swimming pool was clean and not too busy. The food at the restaurant was correct.

Breakfast was very good but quite pricey.

4.1

Mar 2023

Enjoyed the whole experience.

Breakfast was nice with a lot of variety. Staff are all very friendly and pleasant. Very clean hotel.

The pillows. Somehow the pillows are uncomfortable. Mattress is ok but pillows are not.

4.1

Mar 2023

Nothing short of excellent. Will be back again.

The room was very clean and provided sufficient toiletries. The breakfast was excellent, with a wide variety of food items to choose from. The hotel's location is excellent and accessible to shopping malls and other shopping areas.

The hotel should have a "special" guest room for guests to rest, especially when they must check out before 12pm and wait to go to the airport to catch the late evening flights. Some guests do not like going around the town after checking out and prefer to remain in the hotel until they go to the airport.

4.1

Feb 2023

don’t feel wow..just nice. nearby to find street food.

strategy location

not value for the money that we paid. the pool area look dull, no playroom for kids and no spa

4.1

Feb 2023

Awesome

Excellent staff service

Price can be cheaper 😅

4.1

Feb 2023

Exceptional

good location with clean and comfortable room

4.1

Jan 2023

good

we went there because our other place had cockroaches. it was nice, comfortable, clean as expected.

we never saw the pool open maybe just wrong timing.

4.1

Jan 2023

Good

- The location is good - All the staff are very good - The room is clean

The only one that I don't like is the pillow too soft, so I couldn't sleep well

4.1

Jan 2023

Very good

Location was great. Staffs gave good recommendations on whats good to go and how to go

4.1

Jan 2023

Good

Both days (arrival & departure) staff had to reactivate the room/elevator card key because it wouldn't work in the elevator. The green light indicator wouldn't acknowledge the key in order to select the floor where my room is located. Unfortunately, staff was busy with clients both days so I had to wait 5-10 minutes each time. When you are busy this problem becomes a magnifying issue that nobody wants to deal with.

4.1

Jan 2023

should the price offered included breakfast

cause located in town

the bathroom too small & no pipe for toilet. This is Malaysia most the people are Muslim.

4.1

Jan 2023

Very good

Room was clean and quiet, concierge very helpful when we needed a taxi to airport.

Food at the Cafe could be better, service was also slow in the evening.

FAQs

How much does this hotel cost compared to others in George Town?

The average price for a rental in George Town is $65 per night. This rental is $40 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JEN Penang Georgetown by Shangri-La. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JEN Penang Georgetown by Shangri-La. Enjoy the water!

Is JEN Penang Georgetown by Shangri-La pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JEN Penang Georgetown by Shangri-La?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.3

Excellent(1,834 Reviews)

The Granite Luxury Hotel Penang

Hotel

in George Town

4star

1 sofa bed, 1 queen bed

Pool · Kitchen or Kitchenette · Air conditioner

Looking for a Hotel in George Town, this Hotel for $105 per night for your business stay, family stay, couples stay, getaway vacation, on your next trip.

$$$$

JEN Penang Georgetown by Shangri-La

Hotel in George Town

Reasons to book

About this hotel

Amenities

Map of George Town

Nearby attractions

Available Rooms

JEN Penang Georgetown by Shangri-La

Hotel in George Town

Reasons to book

About this hotel

Amenities

Map of George Town

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in George Town?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JEN Penang Georgetown by Shangri-La pet friendly?

What amenities are available at JEN Penang Georgetown by Shangri-La?

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