New Orleans Hotel

TV and multimedia, Living room, Seating area

3.4 / 5.0

Average(536 Ratings)

Hotel in Arrowtown

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Established in 1866 and renovated in June 2019, New Orleans Hotel is an original country pub offering accommodation in the historical Arrowtown. It features an on-site restaurant and bar, open 7 days a week. Free public parking is available.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Arrowtown

Nearby attractions

Skyline Queenstown

17.1 mi

Shotover Jet Queenstown

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

New Orleans Hotel

$$$$

3.4 / 5.0

Average(536 Ratings)

Hotel in Arrowtown

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Wheelchair accessible

Family friendly

Map of Arrowtown

Nearby attractions

Skyline Queenstown

17.1 mi

Shotover Jet Queenstown

Available Rooms

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 1 Double • 430 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.4 / 5.0

Average(536 Ratings)

100% verified reviews

3.0 / 5.0

Feb 2024

Great location

Right in the heart of arrowtown so close to everything.

Room never got refreshed and we were there for 3 days

4.0 / 5.0

May 2023

Very good

Central which is what we wanted.

Access from back stairs bit inconvenient but all ok for what we expected.

4.0 / 5.0

May 2023

convenient, and old school fun style

at the city centre

parking is behind the property and is quite inconvenient for luggages

3.0 / 5.0

Apr 2023

Pleasant

Great meals at attatched pub and excellent staff.

Small room small bathroom and no opening window only aranchslider which needed to be shut and locked

1.0 / 5.0

Mar 2023

Very poor

Very Central Location

It was extremly noisy, extractor fans from the Hotel made it hard to sleep. Door lock was broken.

4.0 / 5.0

Mar 2023

Fabulous to be on the main historic street. Surprisingly quiet fotrvsuch a central location.

Lovely location. Fabulous!

2.5 / 5.0

Mar 2023

Bad management

In the heart of town so location was great.

Customer service was not nice at all. We planned to spend our last New Zealand day in Arrowrown. Arrived on the bus at 11am after checking out of our accom in Queenstown. Asked if we could check in any earlier and was told told no, come back at 3pm. Begrudgingly agreed to let us leave our bags in the room. We returned to the hotel to wait for access to be granted and she purposely kept having other things to do. At 3pm she handed us the key. I own and run a holiday apartment myself and would have asked the cleaners at 11am to ensure room was ready first. I think spite was involved here.

4.0 / 5.0

Mar 2023

Good Location

The room was nice and spacious with every facility that we needed. Access without coming through the hotel was good. Sky TV was good and excellent wifi. Dinner in their restaurant was nice and reasonably priced. Service and there was minimal delay between ordering and the food arriving. Being in the main street meant we were close to everything.

We were disappointed that they could not find our booking when we arrived. Somehow they had my first name correct but my last name incorrect. While I understand their reasons, it would have been nice of the host to pre-warn us that they had stopped providing breakfast. We booked there because we could get dinner and breakfast onsite. We had intended to pay with eftpos. However the hotel had used the credit card, required by booking.com to guarantee the room, to pay for the room before we arrived and charged us a surcharge.

3.5 / 5.0

Mar 2023

if you just need a bed, pretty good value for money

location is perfect

shower leaked, had to pay for extra milk

1.0 / 5.0

Mar 2023

never again, too dirty.

nothing

dirty, overpriced.

4.5 / 5.0

Mar 2023

Very much enjoyed our stay

Location perfect comfortable unit nice and clean except for the carpet

It was such a shame the hotel was closed this day 😂 just life at the moment

5.0 / 5.0

Jan 2023

Just what we needed

The room was just right for us as it is located right in the middle of the town and it is part of the Restaurant Bar where we had a wonderful meal 🥘 We were served by the owner Kerry and her lovely daughter Briana. They run a very welcoming business…got to try the kiwi roast and the chicken Parmesan…😋

it was a tad awkward getting checked in and getting to the room but no biggie

5.0 / 5.0

Jan 2023

Clean room with close proximity to town and pub, would definitely stay again in a heartbeat

Close proximity to the town (especially icecream and food), and the pub was a great atmosphere 10 steps away from the room. Food was great and staff were really friendly. The high speed wifi in the room was fantastic, and allowed clear video calls back home.

The room was a bit warm even with the fan and aircon set to the lowest temperature.

2.0 / 5.0

Jan 2023

Disappointing

The room was clean and the staff were helpful. The lady in the reception helped with direction and tips to watch Queenstown new year firworks

It was hot during day and night. There was a mini-fan, not enough to even air one hand...I had no choice but to keep window open for some fresh air (although it was only possible to open it 10% because of their design) that caused mosquitos to enter the room and bite my throughout the day....I am still dealing with the consequences after a week of treatment. There was no parking on-site and I was advised to park in a public parking space subject to availability. The parking used to get filled throughout the day making it difficult to find a spot.

2.5 / 5.0

Jan 2023

Passable

Location.

Photos of rooms misleading, rooms could do with a new paint job. Beds clean and comfortable. No complimentary soap, shampoo, tissues. Dirty glasses. Signs of limited menu and staff in the restaurant but not informed to book in for dinner. Kitchen closed at 730pm. Not worth the price for one person staying.

3.0 / 5.0

Nov 2022

Pleasant

best shower pressure I have ever had, good location, clean and comfortable

no food or bar available due to renovations

4.0 / 5.0

Oct 2022

Good value for money

Location was perfect. Our room was a good size.

Hotel is currently closed so it was a bit of an ordeal finding our way to the rooms via the back entrance.

4.5 / 5.0

Oct 2022

Superb

Friendly and helpful staff. Great location in heart of Arrowtowns historic area. Just across road from river with walking and cycling trails. Good food available at hotel and lots of cafés and restaurants near-by. Bus from Queenstown goes right past.

3.5 / 5.0

Oct 2022

Good

Due to short staff, hotel opened at 12h00 . Ie. No breakfast available

3.0 / 5.0

Sep 2022

Great location, pleasant stay

Great location. Comfy bed and pillows. Good facilities (iron, hair dryer fridge, kettle, microwave). Lovely, helpful staff. 10% discount at bar and restaurant was a nice perk. Easy check in and check out.

Carpet could have done with a clean, as it was visibly dirty. Everything else was very clean though (bedding, towels, bathroom)

0.5 / 5.0

Sep 2022

Horrible!

Nothing

The room was dirty and smelly. The staff were indifferent, bordering on rude. The TV didn’t work. Hot water appeared after running the tap for 5 minutes. The New Orleans Hotel has the potential to be really good however the current management don’t care less. Really disappointed with this hotel experience and obviously we would not recommend it to anyone unless they enjoy being treated like fools.

4.0 / 5.0

Aug 2022

pleasant

warm

Room 6. Dark. No light in closet area. No info on how to make tv work. a matter of good luck. Light in bathroom difficult for shaving

1.5 / 5.0

Jun 2022

well below expectations

I like the place. the staff were great, location, clean rooms- great. but the noise👎

the room was extremely noisy. there was a noisy heat pump and some other machine that was whirring loudly intermittently.

4.0 / 5.0

May 2022

Great location

Excellent location with free parking close by.

Some repairs were needed in the room (e.g. toilet roll holder). The tiny body wash and shampoo samples in the bathroom were about a quarter full and the face washer that was used under the cups was off-puttingly dirty. There was no place to hang any clothes.

FAQs

How much does this hotel cost compared to others in Arrowtown?

The average price for a rental in Arrowtown is $312 per night. This rental is $20 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at New Orleans Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is New Orleans Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at New Orleans Hotel?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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$$$$

New Orleans Hotel

Hotel in Arrowtown

Reasons to book

About this hotel

Amenities

Map of Arrowtown

Nearby attractions

Available Rooms

New Orleans Hotel

Hotel in Arrowtown

Reasons to book

About this hotel

Amenities

Map of Arrowtown

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Arrowtown?

Is parking included with this hotel?

Is there a pool at this hotel?

Is New Orleans Hotel pet friendly?

What amenities are available at New Orleans Hotel?

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