Casa del Alma Hotel Boutique & Spa
4.6
Outstanding(265 Reviews)Hotel in San Cristobal de Casas
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsKitchen or Kitchenette, Internet / Wifi, Parking and more
About this hotel
Featuring a spa and a restaurant, Casa del Alma Hotel Boutique & Spa is located in the centre of San Cristóbal de las Casas. It offers free parking and attractive suites with free Wi-Fi.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of San Cristobal de Casas
Available Rooms
2 Double • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 807 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 667 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 452 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.6
Outstanding(265 Reviews)100% verified reviews
5.0
The room was wonderful, with a great marriage of modern design and tradition, creating an atmosphere that made the journey worth while. When I set foot in the hotel I felt comfortable and relaxed, exactly what I needed, and it got better and better. Lovely room, great bathroom, just exquisite.
The lobby was inviting and luxurious, the staff was excellent.
Nothing
3.5
the room and location
no one speaks English. contrary to what was written as the price of breakfast, we were charged much more and received poor service at breakfast.
3.5
The hotel is very well located in the town.
Facility staff was very professional during our stay.
Lobby is very beautiful with a good atmosphere.
We also appreciated the quality of the service provided during the breakfast.
We did not like so much the design of the bedroom.
Quite old and would need some renovation in comparison to the lobby, reception or restaurant.
However, bathroom is quite good!
4.0
The hotel location is perfect. The restaurant in the hotel is very nice too. The room is spacious and also has a balcony with green foliage. The furniture in the room is new, clean and well maintained. The rooms are well lit and there is enough lighting and air conditioning. Bathroom and shower is also very spacious and comfortable. The hotel staff are very courteous, give good advice, and help make fantastic arrangements for excursions and travels around town. Their suggestions for local shopping of fabrics, coffee, meals, etc were spot on!
The room is not cheap! For the price we paid, we would have expected, at minimum, a kettle to boil water, to make tea or coffee, or some facilities like a mini-bar so that we dont have to rely on room service all the time. However, there is no such facility in the room at all.
4.0
The included breakfast isn’t that varied.
Value for money.
4.0
Great location, clean, friendly staff
breakfast had limited selection and charged us extra for asking milk for cereals :)
prices for tours and taxis via the hotel were 1.5-3x more expensive than elsewhere.
Overall - not so great value for the price
4.5
well appointed room, friendly staff, excellent breakfast
rather dark as window gives out on narrow patio full of plants
3.5
Lovely large room in good location.
The reception area was too cold to sit in. Staff wore costs at front desk to stay warm.
Reception staff lacked any local knowledge and couldn't answer the most basic questions.
5.0
very spacious room
all good
5.0
Everything was excellent. From the location, cleanliness, location, and the attentiveness of the staff. I would definitely recommend your stay here
nothing. Everything was excellent
3.0
Spacious bedroom, good location
bedroom was very dark, loud music played early morning and late in the evening and bedroom was very poorly soundproofed.
Staff were not very helpful, had to clarify what was included in pre-paid breakfast several times. we asked the front desk staff to book us a taxi to the airport, a quick google search found one 30% cheaper
5.0
there is an onsite restaurant, staff were friendly and helpful. helped on tours and transportation. the location is great and access to may options within walking distance.
4.0
Location, staff, room amenities ,parking
Music all day and night in courtyard- can be heard from rooms. No AC ...but cool at night
5.0
localization, breakfast, room size, silence, parking lot
4.5
Beautiful property, the best food we had in Chiapas and really comfortable in a perfect central location. Free onsite parking in garage!
Only quibble was that no one spoke English which made us work a bit harder on settling bills and ordering food
5.0
Casa Del Alma was in a great location to the sites in the city and within walking distance to everything we wanted to do and see. The hotel staff was friendly. The lobby was a nice place to sit and relax by the fire pit. The rooms were very large and exceptionally clean. The bathrooms were nice with great water pressure. The restaurant served a lovely breakfast that was included in our stay and it was delicious. If I am ever in San Cristobal again this is my go to place to stay.
We loved everything about our stay. Great hotel. We wish we could have stayed more than one night.
4.5
Beautiful property. Great location inside the volcano National park.
Food was fair. steak was a thin piece of meat which was over cooked. If you are going to advertise steak, serve a steak.
0.5
They gave us a bottle of wine and meat and cheese plate for my birthday.
A Restaurant Employee was incredibly Disrespectful and rude to us when we were asking him for service. He turned his back on us and stormed off in a temper tantrum. Ruined the positive vibes of our stay. Extremely disappointed.
5.0
Everything. It's a great place to stay. Would happily go back.
Nothing much to fault. It's expensive, but you get what you pay for. The spa treatments were a bit overpriced, but that's not why we visited.
5.0
the location, nice rooms good breakfast
nothing
2.0
breakfast was bad and the hotel just doesn’t worth the cost
3.5
Good location and nice breakfast / restaurant
The hotel plays music during the day which is quite loud and basically you can hear it in the room - difficult when you want to rest or nap.
Also early in the morning you can hear when the staff is wondering around the hotel and checking the other rooms, and shouting each other [5.30/6am], which woke us up a few times. Either the doors are too thin on the acoustics of the cloister constructions and rooms makes it worse.
5.0
Very good location. Good restaurant and bar. All the hotel staff were very friendly and helpful. My son arrived at the hotel with food poisoning and stayed in the room. The restaurant brought specially prepared off menu plain food at restaurant not room service prices!
When we took our son to the hospital for a diagnosis the hotel offered to send a staff member with us.
I highly recommend this hotel.
We were disturbed by construction noise in an adjoining building. However the staff offered to change our room immediately. So actually a positive!
5.0
The hotel is very clean
The room was great
The service was excellent
Location in the heart of the historic district is perfect
None
5.0
Wonderful breakfast served in their small restaurant; a 5" walk to the central plaza; dozens of restaurants and interesting shops in the historic old town; 7000' altitude so cool in January; rooms/staff/ambience of hotel excellent; price very reasonable; parking in garage under hotel (not common)
San Cristobal de las Casas is a long way from anywhere. Fly into Tuxtla Gutierrez; then drive for 90" on a decent road that climbs continuously from ~ 1000' to 8000', before descending into San Cristobal. While road is decent, its only one lane in each direction with reasonably wide shoulders, but still treacherous to pass slow moving trucks on a climbing road with many curves. Much better to take a taxi or use Uber to get from the airport to the town. You don't need a car in the old town
FAQs
How much does this hotel cost compared to others in San Cristobal de Casas?
The average price for a rental in San Cristobal de Casas is $61 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Casa del Alma Hotel Boutique & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Casa del Alma Hotel Boutique & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casa del Alma Hotel Boutique & Spa?
We found 10 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.
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