Cloud9 Hotel Shisha & Cocktail Bar - Adults Only
Hotel in Malia, Crete
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Cloud9 Hotel Shisha & Cocktail Bar - Adults Only has a seasonal outdoor swimming pool, shared lounge, a terrace and bar in Malia.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
TV
Wheelchair accessible
Map of Malia, Crete
Available Rooms
Twin Room
2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard King Room
1 King • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Triple Room
3 Single • 279 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Quadruple Room
4 Single • 312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double or Twin Room with Pool View
1 Queen or 2 Single • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
8.0
Fantastic location, in the heart of the Malia Strip. Everything within a short walking distance. Very good value for money, great pool area
6.0
The staff were absolutely brilliant, so friendly.
Great location, handy for everything
We had a really late flight amd they let us keep our room on for several hours later.
The room wasn't anything like the pictures shown. While they did the job, it was just well below what we expected. The beds were rock solid which made for a terrible night's sleep.
We ended up using a pool at a different hotel as the pool there was green when we got there. It did look like it had been cleaned further in the week though.
I'm very glad we stayed in May and not all the clubs were open yet , even still the noise at night was quite bad.
10.0
Everything was lovely apart from the bed.
3.0
Cloud 9 is situated on the Strip on Malia. If I had realised this, I wouldn’t have booked it. It is a nightclub with rooms upstairs. Xx
Cloud 9 nightclub closes at 6am. There is very loud rap music all night and therefore NO chance whatsoever of getting ANY sleep at all. There is no food and the bar is shut all day. It is not really a hotel, although the rooms are nice. The staff are lovely. Of course it’s not their fault. In the end I moved out and went to stay with friends although I had already paid for my hotel stay,
4.0
The location was great and the guys at the bar are cool. The pool was nice actually.
First of all, the photos are fake. The inside of the hotel is a lot older than it seems in the photos posted on booking. Then, the bathrooms are terrible and the water pressure is non-existent. The music will keep you up until 5am, but i guess that's what you signed up for when you rented a room on the strip. They change the sheets and towels every 3 days, and asking for more isn't that well welcomed.
Overall, once we got there, we realized why this place was cheaper than the others. If you're there to party all night, it's a good deal I guess. Other than that, wouldn't recommend at all.
2.0
location is good, everything is near
Music is going all night every day, there is usually no one at reception and you must pay extra for air condition
7.0
Pool and the stuff
Our room wasn’t the same as from as the pictures
1.0
Nothing
PRATICALLY A SCAM
I was travelling with my girlfriend, we chose this hotel looking at the pics posted on Booking and unfortunately wedidn't read the reviews. The hotel is so terrible that we left after the first night, even if we paid for 4 nights.
- The place is really ugly and dirty, totally different from the pics you can see here on booking. The pics are so photoshopped that they are pratically fake.
- We booked a triple room but the host gave us a double room.
- The room was embarassing and it stinked. There was a shoe footrpint stamped on the wall above our bed (!).
- THEY NEVER CLEAN. There were cigarettes and food junk spread along the stairs and the corridors: we left in the morning, came back in the afternoon and they didn't clean it.
- The windows are not soundproof and YOU CAN'T SLEEP because of the disco music playing all night long in front of the hotel.
- Different drunk persons made a lot of noise all night long (screaming and beating at the doors) without nobody stopping them.
- The elevator is dangerous because there is no protection between the floors, you can touch the raw wall. The second day the elevator was not working at all.
- We were supposed to have included a taxy service from the airport to the hotel but none showed up, and the host never replied to our emails.
- We were supposed to have included air conditioned but the host asked for 7 extra euros per night to be paid by cash.
- THE HOST NEVER RESPOND TO THE EMAILS AND TO THE PHONE-CALLS, even if you call him at the hotel number..
- The host is rude. We tried to politely ask for a partial refund when we left the htotel after the first night but, he didn't help at all and he said that I was lying and abusing him.
- The reception service is pratically non-existent.
THIS IS A LOW-CLASS HOSTEL when you CAN'T SLEEP because of the dirt, the stink and the noise, not a HOTEL.
I hope that booking will take action against this scam.
PICS ATTACHED:
9.0
staff were amazing and the location was perfecf
1.0
Was cheap and on the strip
Was awful
Dirty rooms
Plugs showers and a/c didnt work
1.0
Nothing
Rude unhelpful staff.
Shower drain blocked whole bathroom floor flooded within 30 seconds, did not get fixed during our stay.
Room cleaned once a week, dirty toilet tissues left in bin for duration.
Air conditioning not included, extra charge and have to pay cash. Hotel room was boiling.
Soundproofing is a lie, room above Candy club music till 6am.
Hotel staff shouting at neighbours and making racist comments toward them for their shower also flooding due to blocked drains, threatening to charge them 100euros.
Airport drop off and pick up - as listed in the hotel facilities, if you email the hotel they won't reply.
1.0
the location
the owner was vary racist and aggressive , air conditioning is supposed to be included for free but no you have to pay 7€ per night, the sheets were not clean and almost half of the lights in the room did not work , we had to ask for toilet paper because there was none.
10.0
the staff were friendly, accommodating and made us feel valued throughout our stay
the only downside of the stay was the aircon didn’t work for two out of three of the rooms we paid for
10.0
The staff were so friendly, and the location is absolutely perfect for the beach and the strip!
10.0
My favourite hotel in Malia! My second stay at Cloud 9 and I would never stay anywhere else! The staff are amazing soo helpful!
Nothing to fault!
10.0
Location is just perfect for everything in Malia!! You can fault this place or the staff - perfect for cocktails before you head out too!
10.0
Amazing rooms with a perfect location for everything local! Couldn’t fault the service and the staff, the pool area was perfect and couldn’t wish for a better stay! Honestly, can’t wait to go back and stay here again - highly recommend!!!
10.0
Perfect location everything is within walking distance, the beach, the bars/clubs & restaurants. The hotel & rooms are very clean and the staff are amazing and so helpful!
Couldn’t fault the hotel or staff in any way!
10.0
Amazing stay and we were so looked after by the cloud 9 staff, would 100% stay again.
10.0
The most ideal location, in the middle of the strip and a short walk to the beach. Alex was there to make our holiday the best with the best cocktails. Nice and clean rooms and a cute pool out back.
10.0
The staff, Alex is incredible
Nothing
10.0
Everything was set up for our late arrival. We were greeted with drinks on the house and were given a lot of info about the strip, food places, the beach, water sports etc. I couldn't recommend this hotel enough
There was nothing I didn't like about Hotel Cloud 9, the staff were always courteous and friendly and were available 24/7. When we arrived Alex gave us his number to contact him around the clock if there was anything we needed.
10.0
Very friendly staff. Great location and cool bar. The owner is very welcoming. Will definitely come back.
1.0
The lounge bar at the front on the main strip. Great location.
Rooms are dirty
A/C is NOT included
Pool was green round the edges and in the bottom corners
Fridge was rusty inside
Sheets were dirty
Cleaner came only once in a week and I had to request to sweep the floor!
Not soundproof at all.
Not even drink making facility in the rooms
10.0
Its perfect for night life the location doesn't sleep. Morning starts at 1-2 pm so if you're a fan of clubs and dancing this is the place. The Cocktails were very good.
the area is not cheap you need to walk a bit to buy same products with less money
1.0
Nothing
It was dirty
10.0
The hotel is situated in the heart of the main strip, the best location you can get, you get a welcome cocktail on arrival and the whole were super friendly and eager to help and get to know you. There is a gorgeous pool situated at the back of the hotel overlooking the Cretan mountains. The energy in the bar is electric on an evening and the DJ plays classics that get everyone up dancing, great food, I loved the club Sandwich and they have a fantastic cocktail menu.
Everything was perfect
FAQs
How much does this hotel cost compared to others in Malia, Crete?
The average price for a rental in Malia, Crete is $87 per night. This rental is $0 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Cloud9 Hotel Shisha & Cocktail Bar - Adults Only. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Cloud9 Hotel Shisha & Cocktail Bar - Adults Only. Enjoy the water!
Is Cloud9 Hotel Shisha & Cocktail Bar - Adults Only pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cloud9 Hotel Shisha & Cocktail Bar - Adults Only?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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