Le Saint Gervais Hotel & Spa Handwritten Collection
Hotel in Saint-Gervais-Bains
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valuePrice for this property is higher than average in the area
About this hotel
Set in Saint-Gervais-les-Bains, 38 km from Skyway Monte Bianco, Le Saint Gervais Hotel & Spa Handwritten Collection offers accommodation with a shared lounge, private parking, a restaurant and a bar.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Saint-Gervais-Bains
Available Rooms
1 Queen • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 376 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews6.0 / 10.0
Hotel très confortable et bien décoré. Chambre agréable. La piscine et le jacuzzi étaient les bienvenus après une journée de route...dommage que cela soit situé en bord de route car le bruit est constant.
Le restaurant, service catastrophique ( erreur sur les plats, pain dur, incapable de nous renseigner sur les plats et proposition de nous offrir quelquechose en dedomagement qui finalement n'a pas eu lieu) proposition de prendre une liqueur au bar (alcool supp) plutot que de nous offrir le ou les verres de vin que nous avions pris avec notre repas. Au final prix élevés pour ce que l'on a mangé et pour la prestation pas à la hauteur de l'hôtel.
10.0 / 10.0
Immaculate, cosy hotel, very nicely decorated. Large room with balcony and Mountain View. Spa, albeit small is very nice as is the pool although it wasn't open when we were there. Short walk into town. Everything top notch
Slightly high tech tv system for the elder generation! We didn't work out how to use it!!
10.0 / 10.0
Fantastic staff and location and view.
9.0 / 10.0
La chambre spacieuse et le balcon
La superbe vue
L’accès au spa gratuit 1 fois par jour
La gentillesse du personnel
Le petit déjeuner copieux et varié
La spa pas très performant
Le petit déjeuner pas servi dans la chambre
Le prix du parking élevé et peu pratique (difficulté pour se garer)
Pas de réponses aux questions envoyées par mail
8.0 / 10.0
La grande chambre avec balcon , très beau petit déjeuner et souper au restaurant avec des tapas de grande qualité
Très petit spa
9.0 / 10.0
Hotel confortable, décoration raffinée. Chambre insonorisée avec une jolie vue sur la montagne. Horaire de ménage flexible c'est appréciable. Buffet de petit déjeuner varié, et bon restaurant. Bar sympathique. Tout près du funiculaire , et près du centre-ville. Parking gratuit réservé aux clients à l'hotel à 50m (celui qui est sous l'hôtel est payant). Ne pas hésiter à poser des questions à la réception, ils ont plein de services à proposer concernant les activités alentours. Chauffe-chaussures dans le local à skis, qui lui même est spacieux. Accès direct et facile au spa depuis les chambres.
Check out lent , il a fallut verifier et confirmer chaque note de restaurant/bar , je conseille de régler à chaque fois !
Il manque une zone de chargement/déchargement face à la réception.
Rien à voir avec l'hotel mais petit conseil : réservez très à l'avance vos restaurants dans le village car ils sont vite complets.
10.0 / 10.0
Comfortable beds and location of hotel.
Break fast and parking space has an extra charge, value of hotel is high for not having this included.
10.0 / 10.0
le petit déjeuner, la chambre, le spa
Il faut réserver le spa à l’avance mais personne nous prévient au moment de la réservation de la chambre donc j’ai payé l’option pour rien puisque tout était complet, je n’avais plus que un créneau
8.0 / 10.0
Great location for skiing, about 17 minutes walk to the St Gervais Telecabine, or a very short drive. Ample parking on site at the hotel.
Generous sized room, with everything you need and quality facilities.
Breakfast was great, lots of choice and good quality.
Bar has got beautiful ambience and the staff were amazing in here - also the cocktails are a cut above - interesting, classy, subtle flavours.
Spa was good, with powerful sauna
Nothing really
3.0 / 10.0
Lovely property, great views, decent room, good location.
Terrible restaurant experience and no room service at all.
Made to queue for a table on night of arrival about 8pm then eventually shown to seat then no menu - eventually went to find menu and manager ran over at last but only to say that it would be 50 mins for food. I had already been in the restaurant for 20 mins by this time - I walked out and walked into town for a carry out as no room service.
Tried restaurant again earlier next time - 6pm and with a 10 year old. Hotel restaurant doesn't open until 7pm and no other food options available in hotel - again we went elsewhere.
Outdoor pool wasn't open - I hadn't realised on booking but it is stated. Indoor pool tiny and cold and requires booking. Facilities are disappointing. Had a great massage but you can hear all the noise from the pool as no effective sound proofing.
It is a potentially great hotel but my impression is the operator is very poor - no sign of any leadership in hotel, Skeleton staff who are inexperienced and very stretched. Nice people at reception and at breakfast and I'd say they did their best. I'd expect turnover will be high though as they always appeared under pressure. Service is completely lacking in this hotel.
1.0 / 10.0
It’s a lovely property in a great location.
It is grossly understaffed and service doesn’t match quality of property.
On arrival I waited at at empty reception for about 15 mins - no staff anywhere.
Then didn’t get the room I had booked and 24 hours later there is still no sign of the sofa bed that was supposed to be there for my 10 year old arriving this evening. I have now asked for a 4th time - 3 different members of reception staff.
I went to the lovely looking Avanti restaurant last night to be met (eventually after being ignored in a queue for about 10 mins) by a very rude restaurant manager (?) who waved me in the general direction of a table. I was then left for a further 10 mins with no menu. I had to interrupt a member of staff (all of which ignored me) only then to be told by the manager (?) that the restaurant was full (it certainly wasn’t!!) and it would be 50 minutes for food after ordering. I got up & left. I enjoyed a pizza from the local take out and won’t be returning to Avanti! One of my worst experiences in a long time!!
Had a massage today though and that was excellent. Ambiance not great unless you think hearing people in the pool over the relaxing massage music is positive! You couldn’t write it!😂
With the exception of the restaurant manager who needs to find his happiness elsewhere…and certainly not in hospitality…the team are friendly, helpful and doing their best - there are just nowhere near enough of them to deliver service to match the quality of the property. No sign of any leaders/management anywhere.
9.0 / 10.0
Très bel hôtel avec beaucoup de charme. Nous étions sous les toits, très bonne literie!
Très calme et bien situé, le personnel était très agréable, très bon restaurant également.
Un parking privé souterrain est à disposition . Je recommande cet hôtel!
8.0 / 10.0
Le personnel, que ce soit à l'accueil ou au restaurant, était exceptionnellement serviable. La vue sur la splendeur des montagnes était superbe.
Le SPA n’est pas bien équipé et les massages sont à revoir.
4.0 / 10.0
La situation de l’hôtel est assez agréable. Légèrement en dehors du centre pour un peu plus de calme (même si l'isolation des fenêtres n'est pas exceptionnelle) mais accessible à pieds sans difficulté, l’hôtel est propre, le petit déjeuner continental est complet et varié, ce qui est très appréciable.
La chambre est bien décorée, spacieuse et agréable (manque un petit rangement sous la vasque pour les affaires de toilettes)
J'ai choisi cet hôtel pour un moment de tranquillité et de bien-être... Couteuse erreur.
Arrivée en avance, je tente ma chance pour accéder en début d'après-midi à ma chambre afin de me changer et de partir en randonnée. La personne n'a même pas fait l’effort de regarder son écran pour me dire "la chambre n'est pas prête" . Alors oui, on embauche plus et les chambres d’hôtel en général sont prêtes de plus en plus tard et il faut évacuer le lendemain de plus en plus tôt mais peut on au moins faire l'effort de regarder...
Bref, j'ai déambulé jusqu'à l'heure dite dans le village, merci de m’avoir proposé de laisser ma valise mais je voulais juste me changer. L’hôtel ne paraissait pas débordé de monde pour autant.
Choisir un hôtel pour son spa... deuxième erreur. Après demande j'ai la grille des prestations proposées, je me régale d'avance de ce moment de détente mais il n'y a personne pour un massage, en pleines vacances scolaires... Admettons, un passage au spa fera l'affaire. Les enfants pataugent dans la piscine à leur taille c'est à dire le jacuzzi et lorsque je tente l’ultime phase de réconfort dans le sauna, une famille avec enfant, alors que rappelons le sauna est interdit aux mineurs, fait sa petite séance découverte.
La tisanerie a fait place à une partie de verres abandonnés devant ce sans-doute très bon breuvage aux écorces d'agrumes. Le restaurant n'était pas ouvert, uniquement le petit déjeuner sur une pièce avec vue sur l'arrière du bâtiment. Petit déjeuner parfait mais d'une tristesse absolue. Venir à la montagne pour une vue sur mur...
Bref, peut être conseillerais-je cet hôtel dans quelques années... on ouvre à une date convenue pour les frais admettons... mais au vu des prestations ou plutôt du manque de prestations, on pratique un prix à la hauteur, qu'on pourrait appeler prix spécial ouverture... Sensation désagréable de m'être fait bernée par cet hôtel non...
9.0 / 10.0
La vue de la chambre était magnifique.
Parfois une odeur bizarre.
10.0 / 10.0
L’ambiance générale de l’hôtel qui fait que l’on se sent bien.
La quiétude qui y règne.
Néant
10.0 / 10.0
Very friendly staff in reception and restaurant
Good restaurant
Comfortable rooms
Very nice spa
7.0 / 10.0
Ligging en schoon
Sfeer
9.0 / 10.0
Le personnel était très disponible, arrangeant, tout a été fait rendre notre séjour agréable.
Nos demandes préalables (installation d'un lit bébé, réservations SPA) ont été prises en compte.
La chambre était très confortable avec une très belle vue sur la montagne.
L'espace SPA très propre, reposant.
J'aurais apprécié la présence d'un petit frigo dans la chambre, notamment pour les repas de notre bébé, qui ne mange pas encore au restaurant :)
Cela est du détail, c'était parfait !
5.0 / 10.0
Espaço do quarto bom e café da manhã excelente. Funcionários do café da manhã e do check out muito atenciosos.
Chegamos no hotel às 14:30h em função do mal tempo, pois choviam muito, fizemos o check in mas não foi possível ir para o quarto. Ficamos no carro no estacionamento cansados e com chuva até às 16h para poder ir para o quarto. Acredito que até daria neste caso para liberar a entrada mas cedo, pois observei que o hotel não estava cheio. Durante o check in tive bastante dificuldade para entender pois o atendente não falava muito bem o inglês. Em fim, a estrutura do hotel é muito boa, porém deixa a desejar por alguns funcionários em não saberem agradar ou entender o lado do cliente. Sem contar que o check in às 16h e check out às 11h corresponde à uma diária de 19 h, ou seja muito caro.
7.0 / 10.0
Personnel très très sympa. Se souciant du bien être de sa clientèle. Très attentif, d'une grande gentillesse et disponibilité. Lieu propre. Très belle décoration. Très chaleureux. Super petit déjeuner
L'espace bien être est trop petit. 3 transats pour 10 personnes présentes le samedi. La piscine intérieure ressemble plus à un bassin à poissons qu'une piscine. De plus il y avait des enfants qui faisaient des bombes. Qui nageaient dans le jacuzzi nous j.avons jamais pu nous détendre.
8.0 / 10.0
tout était comme attendu ,sauf le choix au restaurant limité aux pizzas ? Pour le reste rien à dire.
pourquoi présenter une carte pizza et autres sans dire que seules les pizzas étaient servies ce soir là ?
9.0 / 10.0
Lovely large rooms in a great location
Rooms have no fridge. No mirror in bedroom
8.0 / 10.0
Beautiful hotel with helpful friendly staff.
Bedrooms a good size with comfy beds. Nice balcony to sit and enjoy the views. Pool area was lovely albeit small and will get busy during peak times. Overall a really nice hotel and would stay here again
Breakfast choice was a little underwhelming and got very busy and if you go later, alot of things weren't replenished. Rooms would benefit from a small fridge/mini bar. Couldnt seem to get the air conditioning to go below 21c and quite stuffy in 30c heat.
We also found some of the tiles were loose on the balcony and had an accident but hopefully that will be fixed as the hotel is still being developed in parts.
5.0 / 10.0
Das Frühstück war gut und der Service in der Bar war sehr gut
Zimmer zur Nordseite ohne Sonne. Auf Anfrage konnte das Zimmer nicht getauscht werden, obwohl Zimmer auf Süd- und Westseite frei waren.
Unglaublich undrwundlicher Service im Restaurant!! Ich bin noch nie so schlecht bedient worden!!
1.0 / 10.0
We had a quick overnight stay here before leaving early for Mt. Blanc the following morning. The room was spacious, clean and comfortable but had absolutely no character - the decor was non-existent. The restaurant was fine.
We wouldn't leave such a bad review if we had not dealt with a male staff member. He was unhelpful at check-in and frankly quite strange - he entered our room without knocking at 9.30 pm - who does that?!? We were already in bed and asked him what he was doing and he just left. Utterly bizarre.
9.0 / 10.0
perfect, veel keuze
??
8.0 / 10.0
The staff were all amazing, really friendly and spoke English well. The bar staff - Carlton and Carlton were fantastic, really really helpful and engaging with all the customers, but in a very professional and courteous manner. The room was nice and spacious with a great balcony with views. The bed was very comfortable and the shower nice and powerful and hot. The bar areas were pleasant as were the sofa areas in the restaurant. The pool was lovely (see negatives below) and it was nice to be provided with bathrobes and slippers to use them with ease.
The free ticket for the Mont Blanc Tramway was much appreciated and a nice touch. (One per room).
It was very easy to walk into the town which was gorgeous, with many restaurants, shops and bars - also neat and tidy public spaces. St Gervais is a lovely place to stay and explore.
There seemed to be problems with cleaning the rooms during the 6 days we were there. I understand this was down to staffing shortages, but it was quite annoying to have an unmade bed for most of the day. We would go out in the mornings for long periods so that the room could be cleaned. The room was not serviced at all during the morning, and so it was difficult to rest and relax upon our return in afternoons as we were never sure what time we would be interrupted so the cleaning could take place. The balcony was not swept or the table cleaned, probably because we sat there to keep out of the way of the cleaner, when they did arrive. Some days the room was not cleaned until 3pm. On these days we wondered if the room was going to be cleaned at all and should we make the bed ourselves? Maybe if staff shortages had been explained to customers - it would have taken away that uncertainty.
The outdoor pool was lovely, however the sight of a dirty plaster in the water one day was unpleasant. It was not clear however the Jacuzzi worked, (maybe on a timer?) but when it was still, there was a lot of sediment/dirt in the bottom of it.
10.0 / 10.0
La localisation de l'hôtel, son restaurant et le Spa font de cet établissement un petit joyau dans St Gervais.
Les travaux de restauration permettent à l'établissement d'avoir un standing.moderne dans une architecture revisitee.
Le sol glissant à certains endroits du Spa : un carrelage antidérapant aurait été plus adapté.
10.0 / 10.0
The hotel is quite new and the doors and windows provided great sound buffering. The room was clean,neat and comfortable.
The hotel needs a bigger sign indicating the name of the hotel. Parking was a bit confusing. They needed to build a better loading/unloading area. Finally, the hotel needs to give Booking.com an image of the front of the hotel, not a side view at night. It will make it easier for first time guests to find it.
10.0 / 10.0
Uitstekende locatie en super ontbijt.
Het gebruik van de sauna en zwembad.
Gemakkelijk parkeren in de garage.
Koffie en thee op de kamer en elke dag een verse fles water.
Eigenlijk niks, alles voldeed aan onze verwachtingen.
9.0 / 10.0
Bel hôtel extérieur comme intérieur. Espaces joliment designés. Chambre confortable et propre. Très bon petit-déjeuner, copieux et varié.
Parking proposé pratique.
Établissement à recommander.
Un plus : la proximité avec l'établissement thermal à 10 minutes en voiture.
L'hotel annonce un spa. Celui-ci est petit, le sauna vite bondé, la piscine extérieure est exigûe et l'eau très fraîche, le jacuzzi lors de notre passage ne fonctionnait pas...
7.0 / 10.0
Personnel sympathique, jolie chambre bien qu'un peu petite.
Restauration et bar de faible qualité et cher, particulièrement le pdj. Rien de frais !! Rapport qualité prix faible.
10.0 / 10.0
Es un hotel de ensueño, limpio, moderno y bien ubicado. Las habitaciones súper limpias y el personal del hotel agradable y atento. Me encantaría volver a hospedarme allí.
9.0 / 10.0
Personnel à la réception agréable, professionnel , disponible. Chambre propre , confortable , nous avons apprécié le nécessaire pour thé café tisane bouilloire. La climatisation fonctionnait très bien. Le wc séparé de la salle de bain est un confort supplémentaire. Le petit déjeuner parfait. Le personnel du bar , du petit déjeuner , du service d étage très agréable et professionnel. Superbe hôtel , nous avons passé un agréable séjour
Serait possible de prévoir un petit frigo dans la chambre pour entreposer des boissons fraiches et achats régionaux.
FAQs
How much does this hotel cost compared to others in Saint-Gervais-Bains?
The average price for a rental in Saint-Gervais-Bains is $216 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Le Saint Gervais Hotel & Spa Handwritten Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Le Saint Gervais Hotel & Spa Handwritten Collection. Enjoy the water!
Is Le Saint Gervais Hotel & Spa Handwritten Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Le Saint Gervais Hotel & Spa Handwritten Collection?
We found 11 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and parking.
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Soak up the beauty of Saint-Gervais-Bains in our Hotel, Hotel Le Christiania. With a range of amenities such as Internet / Wifi, Laundry and Pets allowed, you'll feel right at home.
$$$$
Le Bionnassay
Apartment
in Les Contamines-MontjoieKitchen or Kitchenette · Internet / Wifi · Parking
Experience the best of Saint-Gervais-Bains with this Apartment available for $183. This property is equipped with amenities including Dishwasher, Internet / Wifi and Balcony or Patio, and more.
$$$$
Appartement 4 pers Saint Gervais les Bains
Apartment
in Saint-Gervais-les-BainsKitchen or Kitchenette · Parking · Balcony or Patio
This Apartment in Saint-Gervais-Bains, is the right price for your (business stay, family stays, couples stay, getaway vacation, etc.) today!
$$$$
La Gelinotte
Hotel
in Les Contamines-Montjoie1star
1 full bed
Garden · Pets allowed · Parking
Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Saint-Gervais-Bains, at $182 per night for your next great vacation.
$$$$
Chalet du Rachet Chamonix Mont-Blanc
Chalet
in Les HouchesGarden · Pets allowed · Kitchen or Kitchenette
Experience vacation in Saint-Gervais-Bains with our Chalet, Chalet du Rachet Chamonix Mont-Blanc. Enjoy amenities such as Dishwasher, Internet / Wifi and Laundry, and more.
$$$$
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