Wonderful and friendly service from the minute we drove up the the minute we left. Everyone was so helpful. The hotel is absolutely beautiful and has everything you could ever need. The location is in the best spot, right in the middle of everything and we walked everywhere. Thank you for making our first time to Cannes so enjoyable.

room had a smell I told the reception also the robes had a bad smell and towel to had a smell I think they need to change there way of cleaning them but robes where used before service very good cleaning lady was very nice and helpful also we got the renting car scratch they need to be careful when they park them

well located front of the ocean good shopping a lot of restaurant around it

Large room with plenty of space. Very comfortable. Great location and rooftop pool area was lovely & peaceful.

Very comfortable rooms with great location and amazing staff

Professional and friendly staff. Property was clean and close to everything.

good value for business trip excellent staff service and location

we heard everything that was happening in our neighbor's room. Too noisy. The hotel is particularly closed, no view from the lobby to the outside. No nice cafe or tea room to sit in. The only restaurant is in the basement

The hotel is very nice but we had a bad experience with the room toilet since there was a leakage and it wasn’t m handled efficiently by the staff. They could be more empowered and professional.

Enjoyed our large room with a lovely terrace.

Loved it

Nice spot. Close everywhere.

Got charged to use the WiFi. Had to wait in the lobby for 1hr while my room was being prepared and the temperature was not ideal. The remote control in the room for the tv did not work. Pointing out that this location is not meeting the Marriott standards we are used to. A review is needed.

Check in staff was amazing! However the concierge staff were very rude. They provided no help , made no eye contact, and didn’t greet anyone entering or exiting the hotel. The gym is very very small out 2 out of 3 cardio machines were working. The pool and rooftop area is outdated.

Staff was very nice. We paid $4500 for 4 nights and the rooms are definitely in need of upgrades. The “pool area” on the roof looked like it was it was fit for a motel 6. This place is beyond pricey.

Great stay. Great staff.

Location, location, location. The lobby and common areas are absolutely beautiful. We had a deluxe king room facing the sea. Fantastic view with a window that fully opened. The room itself was a bit dated. The bathroom fixtures and tub were a bit dated, the desk was dented and scuffed a bit. Normally I wouldn't nitpick butt we paid $1,200 for the night and in my opinion everything should be absolutely excellent and it was not. It was absolutely fine.

Extremely friendly, welcoming and helpful staff. The hotel is calm and relaxed with neutral decor and is situated opposite the beach. The roof terrace is spectacular! Thank you for a wonderful stay.

This is my first time writing review on Expedia. I am very disappointed with this hotel. It is very close to the beach and the view is amazing if you stay in the Seaview room, bed is comfortable and the view from the room is very nice. However, I found that we are being charged for extra expense on my deposit card WITHOUT any invoice about details to my email to notify us. I checked with the hotel team through email, and they DID NOT reply me after nearly a month. You have to keep chasing and chasing. They replied only a simple invoice, only 'in-room food' are stated on the invoice without details. We have to ask for more details again. We are being charged for extra consumption on alcohol and even PHARMACY (??dont even know what is it...medicine?). I am not sure (cos we are stilling CHASING) if I can get refunded on those items we didnt consume. we only consumed few bottle of water during my stays. Bad luck for us maybe to experience this exhausting back and forth. For those who want to stay in this hotel, you will get amazing view and it is very close to shopping area. But please remember to make down what you have consume in the room (maybe better to take photos) to avoid situation like me. I think no one want to experience this after their trip.

Great location as well as great staff at the hotel, all personal like to give a hand and help if requested. My only issue during this trip was the road work to the hotel, right in front of the hotel, I guess they should have informed their customers. As it took me extra 15 minutes trying to figure it out, and finally I could'nt

Absolutely wonderful Excellent Everything we expected from a top notch facility

Looks and feels brand new!

Good location

Disappointed experience and that will never be happen taking into consideration informing my company holiday agency to not treat with JW at all. I have faced a reservation problem 3 time, cuz they canceled my reservation. in the other hand the girls in the reception are racists !!! Specially the one who’s name Laina.

The location of the hotel is great. Steps to designer boutiques and the sea. Valet service is great. In room dining not so great.

The JW Marriott in Cannes is a very nice hotel and extremely well located, however the price of the room we stayed was nowhere near where it should be, far too expensive for what it was. Nice room, comfortable bed and good shower, but a mix of staff friendliness, some really nice some not at all, no window opening, no balcony, and it was not clear at all when we took the reservation. It looks like many rooms in this hotel have similar set up, so be careful to this. Overall, and we travel a lot around world, we estimate my wife and I that we paid double of what it should have cost us given the overall quality of what we got.

Location great but staff very unfriendly . Never offered upgrade and made us wait too long for room even they have availability. We called house keeping every day for missing towels and soap. And the beach club they said is from hotel and they charge for loungers and towels . Better options in the area for same price .

Nice location terrible service

Overall, it’s a safe choice. The location is perfect and the staff is very friendly and acknowledged our special occasion. They also helped with making reservations. However, the dining options and quality of food did not feel like a five star hotel. The quality and options of the breakfast buffet specifically were subpar.

excellent

Great hotel and location.

if you early they do like to give room even rooms are clean make you wait till 3 pm