Four Points by Sheraton Cleveland-Eastlake
Hotel in Willoughby, OH
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
Suburban hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Self parking is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Four Points by Sheraton Cleveland-Eastlake offers 143 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.
A restaurant, a bar/lounge, and a conference center are available at this smoke-free hotel. Self parking is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
Four Points by Sheraton Cleveland-Eastlake offers 143 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Willoughby, OH
Available Rooms
Room, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom
1 King • 1 Sofa • 700 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms
2 Double • 900 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
1.0
Run down. Smelled bad. In the middle of nowhere.
1.5
They say you can order food at the bar and pick it up. There is no phone number to call, no menues in the rooms and the front desk staff was not able to answer any questions. The staff were friendly, but if you need to order food, it's not an easy process.
4.0
There was not a lot of people staying on property and as opposed to spacing people amongst floors they kept everyone on the 1st floor.
4.0
Only downside is limited options for food around the area.
4.0
Not enough restaurants around
1.5
Average room but the towells blankets and comforters were all stained and looked gross.
2.5
Clean and quiet, but no complimentary breakfast.
4.0
Easily accessible even though not central. The staff is wonderful and accommodating. The rooms are average but very clean.
4.0
The lobby and the refresh were nice and welcoming. The buffet breakfast was the same old, powdered eggs, sausage, and potatoes.
1.0
After checking in we dinner from hotel .We arrived i our toom and went have dinner. Pulled down cover blood on sheets.Called front desk explaining situation was told come to lobbby for clean bedding and I could make my own room up.
So I payed for my room,then ask to change bedding on my paid room.
Took sheets to lobby 10:20.Was told someone wold change the sheets 10:35,
10:50 sheets changed
11:00 finally left lobby to return to room,
cold dinner.
$60 cost dinner down the drain.
Horrible situation,unresponsive staff.
4.0
Convenient. Enjoyed the complimentary waters
5.0
Overall my stay was great. I think housekeeping could’ve done a better job cleaning the bathroom.
5.0
M
5.0
Nice
5.0
Clean location, for a Sheraton property missing pool and gym other than that good
2.5
A great stay. Clean room. Steven at the front desk was competent, friendly, and accommodating. Well-lit parking. Good area. We would definitely stay again.
3.0
Very clean property. Beds were comfortable. Most of staff was very friendly. Only issue we had was AC was not working in our room. We alerted the front desk right after check inn, he said he would check into it. We were gone all day came back around 11pm still had no AC. One gentlemen did come and swap,out the thermostat but it still wasn’t working. Luckily it wasn’t super humid that night as it had been through the day. Just feel,that it should have been repaired in the 10plus hours we were gone or they could have offered to change our room.
5.0
The room was nice the bed was very comfortable the bathroom was very nice. That may have been the best hotel shower I ever took. I will stay there again!
5.0
Close for what we needed. Clean
3.0
Breakfast was the typical breakfast offered by other chains. However this place charged $10. Had to wait for plates to be stocked. Same with silverware. Coffee ran out had to wait for that to be refilled. The waffle batter was empty as well. They shoud have paid me for the inconvenience. That ended my stay on a down note.very disappointing.
5.0
This hotel was basic but had everything we needed, was a good price, and super convenient as far as location and availability.
2.5
Our check in was quick and smooth. Room was clean and comfortable. The bathroom had space for personal items which was appreciated.
2.5
Everything we wanted and needed. Short walk to the Captains stadium. Free shuttle to the stadium was also available. The hotel was very clean and the staff was friendly and helpful.
5.0
Clean with comfortable beds!
5.0
Very friendly. Free waters in room nice also.
2.5
Good clean hotel. Beds very comfortable. We were in town to watch minor league baseball and we could walk to the park which was great.
4.0
Very clean, quiet, and a good breakfast for a fair price 👍
5.0
Everything was perfect!
2.5
Staff very friendly and accommodating. Bar a little pricey but that’s expected at a hotel. Overall great stay. Would def recommend or stay again if in Eastlake/Cleveland
5.0
The rooms are nice. Staff was friendly and helpful. There are areas that can be improved but overall happy with the stay
2.5
Just a place to rest on our way back to Maine from Chicago
2.5
Everything was great.
4.0
The beds were amazing, great pillows to put my head down on. They should have included their breakfast with the stay. The hotel is in an industrial area.
1.0
The workers here are the absolute worst. I’ll never stay with Marriott again
5.0
Excellent place. Thank you!
3.0
The staff is excellent. The rooms are updated. Super comfortable bed. Decent gym. Good breakfast.
No window curtains in the rooms. Microwave near the elevator but no microwave in the dining area.
5.0
Nice place. Great check in experience.
5.0
Was impressed by how clean my room was. Plenty of stores in the area. Didn't eat there but it looked good.
5.0
Stayed here twice now and both times I have had a very good experience. Sandi is awesome!
4.0
The parking lots were not clean well with the snow and ice. The back door malfunctions and doesnt open fully. When in the dining area, someones retainer was on the floor but staff did promptly clean it up.
FAQs
How much does this hotel cost compared to others in Willoughby?
The average price for a rental in Willoughby is $195 per night. This rental is $4 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Cleveland-Eastlake. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Four Points by Sheraton Cleveland-Eastlake pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Cleveland-Eastlake?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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