The Ritz-Carlton, Cleveland

Premium bedding, minibar, in-room safe, desk

4.4 / 5.0

Excellent(252 Ratings)

Hotel in Ohio City, OH

5-Star Hotel

Reasons to book

Includes essentialsAir conditioner, TV, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury hotel with a 24-hour fitness center connected to a shopping center in Cleveland
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Additionally, valet parking, coffee/tea in a common area, and 24-hour room service are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Cleveland offers 206 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LED televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Laundry

Map of Ohio City, OH

Nearby attractions

The Cleveland Museum of Art

7 mi

Cuyahoga Valley National Park

26.3 mi

Lakewood Park

8.5 mi

Rock & Roll Hall of Fame

1.3 mi

Available Rooms

Room, 1 King Bed

1 King • 400 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed, City View

1 King • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Corner

1 King • 400 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 2 Queen Beds

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

The Ritz-Carlton, Cleveland

$$$$

4.4 / 5.0

Excellent(252 Ratings)

Hotel in Ohio City, OH

5-Star Hotel

Reasons to book

Includes essentialsAir conditioner, TV, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air conditioner

Laundry

Map of Ohio City, OH

Nearby attractions

The Cleveland Museum of Art

7 mi

Cuyahoga Valley National Park

26.3 mi

Lakewood Park

8.5 mi

Rock & Roll Hall of Fame

1.3 mi

Available Rooms

Room, 1 King Bed

1 King • 400 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 1 King Bed, City View

1 King • 398 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 1 Sofa • 656 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Corner

1 King • 400 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Club Room, 2 Queen Beds

2 Queen • 400 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(252 Ratings)

2.5 / 5.0

Nov 2024

We had a very nice stay here , very nice and friendly staff Would definitely stay again And good drink choices

1.0 / 5.0

Aug 2024

When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand. I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor! Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell. This

5.0 / 5.0

Jun 2024

Only stayed one night but very much enjoyed this hotel

5.0 / 5.0

May 2024

Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.

5.0 / 5.0

Apr 2024

Loved the staff and the facilities

5.0 / 5.0

Mar 2024

Lovely rooms and staff. Had a great bar and room service with great food

3.0 / 5.0

Mar 2024

Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in

5.0 / 5.0

Jan 2024

The staff is excellent and very polite

2.5 / 5.0

Nov 2023

Stayed at the Ritz Carlton Cleveland and took in the Cavs Warriors game. Fantastic place. All around.

5.0 / 5.0

Oct 2023

Overall the stay was a very good experience and shall return

1.5 / 5.0

Aug 2023

Person at front desk was rude upon check-in. $700.00 room was dirty, dusty and had handprints all over the mirror and wine glasses. Asked to speak to a manager and there was no manager on duty. Left my cell number and name for the manager to call and it's been 3 days with no call. Give me a break.

5.0 / 5.0

Aug 2023

First i have to say how wonderful the staff is at the hotel. Grace and Alice in the club lounge couldn't have been more helpful. And while there i met Darryl McGarity who is the director of sales and marketing. Although my wife and i were only there for a long weekend he was so kind to spend time with us and discuss area attractions. When I expressed my disappointment at not being able to make it to the local art museum he sent over a book to our room on the treasures of that museum. Truly unexpected and really above and beyond. The hotel restaurant, Turn was also a gem with an interesting menu and delicious food. Location is also excellent and the hotel is really an easy walk to just about anywhere downtown. And of course being a Ritz Carlton it goes without saying that the rooms and other facilities are first class.

0.5 / 5.0

Aug 2023

AC in the room wasn’t working so the room got really hot

5.0 / 5.0

Jan 2023

Very friendly staff

5.0 / 5.0

Nov 2022

Absolutely gorgeous and phenomenal staff.

5.0 / 5.0

Oct 2022

What I liked was everyone was very pleasant, friendly, and humorous! There was not anything I disliked.

5.0 / 5.0

Aug 2022

My favorite place

2.0 / 5.0

Jul 2022

Very expensive but no electricity ！Very disappointed !

2.0 / 5.0

Jul 2022

The people we encountered at the hotel were great...but I received many communications prior to coming and requested a crib in the room. I received confirmation that it was all set...and then the room did not have one. It seems like they might have been a little off or short staffed the night we were there. That said, everyone we encountered was extremely nice. The rooms are different than the pictures-smaller, different furniture. The bathroom is really beautiful.

4.0 / 5.0

Jul 2022

The staff and food were lovely. Everyone was pleasant and willing to help with whatever was needed. The one downfall was when I called ahead for cribs. I did not receive them upon arrival, so I again asked the gentleman who helped bring up our bags about cribs. I heard nothing back during our stay. The room was disappointing given multiple very visible stains and even a bleached area on the bench at the end of the bed. The drapes, which were automatic, were broken and didn’t close. The staff was quite responsive to have them fixed that day. As mentioned above, the food was delicious, though quite expensive ($70 for breakfast for two adults and two kids). There were limited options for vegetarians (one item for dinner), though meat-eaters have quite a few options. Overall, it was a nice stay, though a bit disappointing for what I expected from the Ritz.

2.5 / 5.0

Jun 2022

The room was stunning. Clean well laid out

5.0 / 5.0

Apr 2022

After two other reservations canceling last minute or without notice, the The Ritz welcomed us with own arms. From the moment we walked in, til the moment we left staff went above and beyond to make our stay exceptional

5.0 / 5.0

Mar 2022

Great property to stay at in Cleveland

1.0 / 5.0

Dec 2021

NOTHING available in the room - no ice bucket, no options in a mini bar. For a Ritz, this is below par. The bar closed at 10pm on a night you were full with customers after a rock concert. The pillows smelled like rotten socks. Very disappointed.

2.5 / 5.0

Nov 2021

Awesome hotel!

2.5 / 5.0

Nov 2021

Property was good.

2.5 / 5.0

Nov 2021

Property was good.

1.5 / 5.0

Jul 2021

I could barely see out of the windows. I doubt that they have been cleaned in at least five years. There was mold in the shower. Disappointing to say the least

1.5 / 5.0

Jul 2021

I could barely see out of the windows. I doubt that they have been cleaned in at least five years. There was mold in the shower. Disappointing to say the least

2.5 / 5.0

Jun 2021

Great room and service was excellent.

2.5 / 5.0

Jun 2021

Great room and service was excellent.

1.5 / 5.0

Jun 2021

Clean hotel

1.5 / 5.0

Jun 2021

Clean hotel

2.5 / 5.0

Apr 2021

We had a wonderful stay. Excellent service! Would come back again.

2.0 / 5.0

Nov 2020

Perfect room! Private elevator with the entire floor to ourselves.

2.5 / 5.0

Oct 2020

We arrived on our honeymoon night. It was a no touch experience. The bell hop welcomed us by name. Rose pedals on the bed with Chocalate covered strawberries and champagne when we arrived. Jason had it slayed.... my wife can’t stop talking about the experience.

1.5 / 5.0

Aug 2020

I was disappointed there were no places to eat inside the hotel. Room service was available but was limited in choices and very expensive. There was also no place to buy anything to drink such as pop or water. We drank the 2 of water they put in our room everyday but after that it was either drink water from the sink or go without. There was no place to buy a pop or any snacks. The room was nice but not out of the ordinary. Oh..I must add that it did appear snacks/drinks were avail at some time before but possibly not available during our trip because of covid restrictions. We went to the casino which was a covenient walk inside the mall attached to the hotel. Every employee we encountered was extremely friendly and helpful. We enjoyed our stay just wish we had more options for meals/drinks/snacks inside the hotel.

2.5 / 5.0

Aug 2020

Very clean rooms and property. Very friendly and curtious staff.

2.0 / 5.0

Aug 2020

Nice hotel nice staff

2.5 / 5.0

Aug 2020

My family and I spent the night to cut our drive back home and The Ritz gave us the rest and relaxation we needed. There wasn't a lot of staff around and Ritz Kids was not available understandably due to COVID but the staff did their all to assist us when we needed them.

FAQs

How much does this hotel cost compared to others in Ohio City?

The average price for a rental in Ohio City is $290 per night. This rental is $471 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Ritz-Carlton, Cleveland. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Ritz-Carlton, Cleveland pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Cleveland?

We found 3 amenities for this rental. This includes air conditioner, laundry, and tv.

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When traveling to Ohio City, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $155 per night.

$$$$

The Ritz-Carlton, Cleveland

Hotel in Ohio City, OH

Reasons to book

About this hotel

Amenities

Map of Ohio City, OH

Nearby attractions

Available Rooms

Room, 1 King Bed

Club Room, 1 King Bed, City View

Suite, 1 Bedroom

Room, 1 King Bed, Corner

Club Room, 2 Queen Beds

The Ritz-Carlton, Cleveland

Hotel in Ohio City, OH

Reasons to book

About this hotel

Amenities

Map of Ohio City, OH

Nearby attractions

Available Rooms

Room, 1 King Bed

Club Room, 1 King Bed, City View

Suite, 1 Bedroom

Room, 1 King Bed, Corner

Club Room, 2 Queen Beds

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Ohio City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ritz-Carlton, Cleveland pet friendly?

What amenities are available at The Ritz-Carlton, Cleveland?

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