JW Marriott Grosvenor House London
4.4
Excellent(750 Reviews)Hotel in City of Westminster
5-Star Hotel
Reasons to book
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
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About this hotel
Luxury London hotel in London City Centre with a 24-hour fitness center
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, valet parking, and 24-hour room service.
Housekeeping is available on request.
JW Marriott Grosvenor House London offers 496 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, valet parking, and 24-hour room service.
Housekeeping is available on request.
JW Marriott Grosvenor House London offers 496 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Garden
Map of City of Westminster
Available Rooms
Deluxe Room, 1 Queen Bed
1 Queen • 213 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Room, 1 King Bed
1 King • 247 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Room, 1 King Bed
1 King • 377 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed, Park View
1 King • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Suite, 1 Bedroom
1 Double • 484 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.4
Excellent(750 Reviews)4.4
The check in process took quite a while and the poor gentleman did not explain why. He just kept disappearing.
Breakfast in the room was awful. There is no other way to describe it and we paid £100 for it on top of the £700 + room fee.
The room is corporate comfortable, not particularly stylish for the 5 stars but also understand the conference facilities make it corporate The young lady that left the breakfast giggled as she was in the room walking away toward the door. It made us feel very uncomfortable.
We would not stay here again. It was not worth the money and the service was poor.
The hotel was convenient but given that the hotel awards were taking place you would have expected better management of hoteliers and restauranteurs.
The lady checking us out was lovely and much more efficient and warm.
4.4
Everything was perfect!
4.4
Wonderful staff
4.4
Incredibly spacious rooms (for London they are GIGANTIC), beautifully appointed and classic. Easy access to everything and the staff just gets it right with service levels in every single part of the hotel. Thank you to the entire team from the front registration desk, both sets of doormen, the late night and early morning f&b team and most importantly your housekeepers who silently are the heros here where everything was beautifully maintained and lovely upon arrival each day.
4.4
Great hotel
4.4
The rooms are clean and tidy, the hotel is lovely and the staff are very accommodating.
However, with a 3pm check in, we didn't get a room until 4.30pm. The room (on the first floor) was incredible noisy all night, as the service road and delivery bays are directly underneath. We didn't sleep at all.
Incredibly over priced, but then that's due to the location ! All in all not worth the money.
4.4
Wonderful stay! Great location close to shopping, restaurants, and the underground. The staff was absolutely warm and welcoming. Room was big with adequate counter space . I can’t wait to go back!
4.4
Great location
4.4
Staff did follow up when there was an issue.
4.4
Great property in the heart of London. Close by to key sights and Michelin rated restaurants. The hotel itself is also top notch, starting with the Executive Lounge. Service was also great. Expensive relative to other options but if higher budget, it is worth the money for sure.
4.4
It was excellent. I would definitely recommend to all.
4.4
stain on sheets, no compensation, just offered an apology. Nice hotel however the cleanliness is very poor.
4.4
Excellent staff, service, food and very comfortable.
4.4
It was amazing as always ! I was asked before the trip if it was any celebration and said was for my 65th birthday. We were upgraded to a lovely suite and when returned later in the day found we had been gifted a lovely chocolate Grover dog shaped cake with a card wishing me a happy birthday.
The executive room for breakfast as always was good and enjoyed a chilled evening with complimentary wine!
Already planning when to return for our next trip
4.4
It was really nice , the hotel staff were friendly
4.4
On arriving we were very impressed with the hotel, staff and room. However the experience in the restaurant was not as expected. There was a mouse in the restaurant and we did inform staff but were told that it hadn’t been in the kitchen but the staff were unaware of it being in the restaurant. There was an apology but no offer of of a drink or discount for helping them locate the mouse. Just being assured it had not been in the kitchen when we alerted them to it.
Also the breakfast was not part of the room rate, even coffee and orange juice was lot included. This was not made clear, we liked the al cater menu and don’t mind paying for that but the continental and coffee, juice should have been included in room price.
The executive lounge was very good and recommend that part. Overall for the price of the room I have had better experience and wouldn’t recommend.
4.4
Met up with friends here for a night out. Lovely hotel in a great location. Been here a number of times now. Highly recommend
4.4
CLOSE TO AMENINITIES AND RESTAURBNTS
4.4
A beautiful hotel with exceptional staff all of which were professional, friendly and courteous.
4.4
Overall, we had a fine stay. There were a few flaws. One is we were told at the checkin that they would call us when the room was ready, but they didn’t. Second, again at the checkin, we were not told that because we booked executive room, we could use the executive lounge for services like breakfast and afternoon services. Later we were credited to compensate the one day we missed these services. Other than these, the room was spacious, hotel was conveniently located, and team was generally friendly.
4.4
Lovely room. Very convenient location. Friendly service. Bit slow delivering luggage to room
4.4
Excellent property. Staff very friendly and the accommodation was fab.
4.4
Rooms could use a new revamp, old curtains and poor air circulation
4.4
Generally nice but quite worn down for the price. Keycards for doors seem to have a problem, had to adress the card not working 3 times during 48 hour stay. Staff super friendly. Breakfast was good. Location fabulous.
4.4
With such a hype and name I had honestly expected more and better allround quality. The value for money verdict is low, despite good services present in this hotel. No hard critique points besides a folio mistake that I had to spend time on clearing myself...
4.4
Inadequate wardrobe space in the bedroom. Good king sized bed.
Public rooms were excellent.
4.4
I would love to thank the recipient Mustafa , as he is really friendly, even though he wasn't able to extend my stay because the hotel is fully booked. He tried hardly and I left and I am happy. Because he is so professional.
4.4
Overpriced. The hotel smelled weird in the halls and rooms. The pillows were to thin. It's good location but in general I expected more
4.4
Very good. Staff great. Need to sell more rooms to Europeans though.
4.4
Maitre’d in the restaurant lounge was spectacular. He accommodates every request. Very professional.
4.4
To get more space we ordered the family room. It was on level 1. Noisy. The bathroom and room is not what we expected from a 5* hotel.
4.4
Staff was wonderful! Great location!
4.4
Amazing stay at The Marriott, staff helpful and friendly, great location, excellent rooms and room service
4.4
For a JW Marriot property, I expect very high quality given outrageous prices, but the JW in London seemed old out of date and it smelled bad. The room cleaning was limited to fresh towels no vac as far I could tell. I was told check-in was a 3PM but when I arrived at:4:30 I was told I had to wait two hours and that they would call me on my cell but no one called when the room was ready
4.4
Beautiful facility! Great location! Spectacular Staff!!! We’ll be back!!! ❤️
4.4
we had a lousy choice of room 366 , that wasn't good to stay in , moved second day to a little bit better one 825 but still as a marriot member i wasn't treated well , neither with check out time i was given hardly 1 hour more
4.4
Be aware at the begin in they didn’t give us a good room it was small , old and not for a couple .
But they change it for us after one night .
Thanks to Mr. Tashin Shopnil.
Thank you again mr. Shopini.
4.4
Everything
4.4
From the moment we walked in we knew this was going to be an exceptional experience. We arrived early in the morning from the United States and were offered breakfast in the lounge as well as a resting room while we waited for our room to be ready. Every person we encountered during our four-night stay could not have been nicer. The housekeeping staff, the doormen, the front desk staff, the concierge, the dining room staffs, everyone we encountered was friendly, kind, and knowledgeable. We had a fabulous time and hope to return soon. After a less than impressive stay four weeks ago at the Le Meridian on fifth avenue in New York City, this property restored my faith in Marriott properties. I
4.4
Very good location, the hotel need a facelift though....
FAQs
How much does this hotel cost compared to others in City of Westminster?
The average price for a rental in City of Westminster is $328 per night. This rental is $598 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at JW Marriott Grosvenor House London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is JW Marriott Grosvenor House London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Grosvenor House London?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.
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