Extended Stay America Suites Chicago Elgin West Dundee
3.2
Average(287 Reviews)Hotel in Dundee, IL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free breakfast, near Santa's Village
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Weekly housekeeping is available.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a 24-hour fitness center.
This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, barbecue grills, and a picnic area are onsite.
Weekly housekeeping is available.
Extended Stay America Suites Chicago Elgin West Dundee offers 141 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations are furnished with double sofa beds. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
32-inch flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Dundee, IL
Available Rooms
Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Premium Studio, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.2
Average(287 Reviews)3.2
The place was dirty and under staffed. Our room was not clean, had no towels and the television was broken. The local police came there twice while we were there.
3.2
I stayed here back during the pandemic and was pretty comfortable, but the stay this time wasnt. They had to change my room because there was water all on the kitchen floor, not sure from where and the second room wasnt as nice as back in 2020.
3.2
Mold in the bathroom and the toilet did not even work and cloths were still in the bathroom from the previous person was not a good place to stay. They said they was morning breakfast and all that it was is snack bars and muffins
3.2
Staff was amazing but the condition of the room itself was subpar. The room was missing doors for the bedroom and bathroom which means no privacy. The oven was missing the knobs, the fridge was dented everywhere, there was no extra linens or pillows even though this is a multi family room. Complementary “breakfast” included granola bars, muffins and oatmeal. As a family this was one of the features as to why we chose this hotel but unfortunately were let down.
3.2
It was average, there was a roach in our room
3.2
I've stayed at multiple Extended Stays for the convenience and price. However, this one seemed more like an apartment complex with random people loitering around the grounds between 11pm - 3am. The parking lot was completely full each night. The 2 bedroom I rented had mildew on the window seals and broken window blinds. The room was supposed to be non-smoking, but you can clearly smell the smoke. Apparently, someone had a pet in the unit prior due to the pet signage indicated "pet inside". (I am sensitive to pet dander and couldn't get another room.) I also woke up with 3 red bug bites on the left side of my face and 3 red bug bites on my upper left arm. If a roadside motel is a 1*, then I guess this hotel is a 2*. This was most likely my worst hotel experience in my 20 years of traveling for business.
3.2
This is one of the worst hotels I’ve ever been with my family in our life:
1) No cleaning service for any single day, nasty/same towels/sheets/pillow covers everyday, no shampoo or soap
2) Poor breakfast, no single fruit/yogurt/sandwich on any day, only powdered milk and grain bars/cookies greasy bread
3) You have to ask for WiFi instead of having network details in the keys holder. Then they want to charge fees for WiFi usage. We came 4 family members, my daughter is in College and she was unable to do her schoolwork due to this lack of internet, only few devices were allowed for free. We ended using our Cellphone Internet data.
4) The door’s keys cards were easily misconfigured so we have to go and ask the front desk to reprogram them.
5) Kitchen in bad state
This is like a cheap motel, go somewhere else. I’ll never come back here.
3.2
Good
3.2
Location was perfect for us. We got upgraded to a two bedroom room.
3.2
Nice place
3.2
Noisy
Poor to go breakfast
Room had many issues from floor, bath countertop new but cabinet super bad. Used soap still on top of my bathtub.
Lights didn’t work. I complained about changing room and costumer service agreed to call after 12pm yet no one call or make any notes in regard. So I had to explain the problem to the next costumer service representative in order to have another room again.
3.2
1. Toilet is clogged.
2. Sink is clogged
3. Bedsheets are torn with holes.
4. Bedsheet was ridden with lumps of hair
5. Hotel staff was partial and rude
3.2
The check-in staff was rude and unhelpful. They could not find the reservation and we're very unhelpful to help fix it. We had to book a second time in the app to get the exact same suite. There were no towels and when we asked for some, we were given only three, paper thin towels for our family of six. We had to use our beach towels. We felt very vulnerable to have to give our kids names to be able to stay. That intrusion of privacy was not necessary and was not advised beforehand, but we were stuck. We will never use Extended Stay again.
3.2
I will never stay at this place again. I have wasted 100 dollars. I would have been better to have stayed in my car.
3.2
This is our second time staying at this facility and we did not like it. We felt a little unsafe. There were people driving so fast out of the parking lot. Each night the halls smelled like marijuana. The room next door always kept their door open and you could see how dirty it was inside. It seemed like the facility just put us in just whatever room was left even though this was booked two weeks prior. Our rooms floor was so dirty my kids bottom socks were black. The toilet leaked so bad, water was coming out through the tiles. This seemed to be a constant problem in that room because the vinyl tiles were separating. In our room the sockets were open and not closed safely. There was a hole through our bedroom door. In the other room the fire detector was hanging from the ceiling. The pull out sofa was extremely dirty it did not even seem to be the same color it used to be before, just dirty. The staff was friendly though. And lastly they did not have enough towels for their guests.
3.2
It was ok but probably wont stay again
3.2
They are dog friendly, not pet friendly. And don't count on them too ask you about your pet. I was not asked about pets on check in & ultimately evicted for having my cats with me.
My interaction with the staff was great, however. They worked with me regarding this misunderstanding and both the $200 fine & refunded the days I didn't get to stay there. Huge hassle to relocate at the last minute, though.
Otherwise, the room was fine. The rooms looked tired & in need of painting & furniture a bit wore out, but price was a good value.
3.2
They couldn't find the second night of my reservation, even after i provided the confirmation. Seond night 20 Police squad cars showed up for a manhunt of a domestic abuse with some sort of blood spatter. They blocked us in so we couldn't leave until we were cleared to do so. The complex isa neighborhood in itself. Wont be back.
3.2
Not the cleanest place, phone in room is not connected, no ice machine near room had to go to lobby and put ice in bag because they don’t have ice buckets. Have to ask for dishes, utensils and pots at the front desk and none of this was mentioned at check-in. Dundee police patrols parking lot frequently which is nice but also raised a red flag for me. There were some shady looking people around as well.
3.2
There were no extra bedding like linens and comforters for the pull out sofabed.
3.2
People smoke and I can smell it in my room in Bldg B. People also smoke pot. Can smell it outside and sometimes in my bathroom.
3.2
I drove an hr to get there, after making reservations that morning an paying for the room already. I was told that they didn't have an available rooms for me an kids . After all of that... maybe be more considerable of ppl if you're overbooked an know you have ppl coming to check in call them an say dont bother . I had to drive an hr back at 10 pm. I will definitely never be booking a stay there again. Id never recommend them either.
3.2
We have been here twice. We love the hotel. We will always stay here when we come back to Illinois.
3.2
Great
3.2
Staying a weekend here was not bad nor pleaseant, first the room appeared clean but there was candy under the bed and behind the tv with dust on it, and I have terrible allergies and with the room not being dusted or vacuumed it was very miserable. Then the tv remote wasn't working called the front office was told maintence would be up, an hour later I had to call again to be told o they were on lunch il send them now.
3.2
Dirty property with rude staff. Be careful of the inflated amenities charge hold on your credit card for a room that does not have any amenities.
3.2
The morn updates
3.2
Was perfect for our trip enough space for all of us
3.2
The floors were very dirty and there was boogers on the walls in the bathroom, the first until I entered smelled like curry so I asked for a different room but the 2nd room had sticky floors and mucus on the bathroom room walls
3.2
Mold on the bathrooms and broken air vent. Smelled and felt humid and nasty in the room.
3.2
What is going on in that facility? ... Dirty, unfriendly, really bad experience. Never again in this hotel chain
3.2
People was were friendly and very helpful. Quick at helping us when our tv didn’t work. Even changed our room.
3.2
Basically robbed me. Bever got to enter my room i booked it online and when I showed up i was told i didnt have a room
3.2
Clean and inexpensive.
3.2
Room was clean, overwhelming smell in the room bothered my allergies. Room decor extremely outdated.
3.2
The toilet was overflowing and when I called the front desk for help at 11pm they told me they would out a work order in for maintenance but they wouldn’t be in until 8 am. When it happened again, I called the desk they told me to put towels down. When I told them I was out of towels they said I would have to bring the towels I used down to the front office before they could
Give me any more. I told them I literally had water from the bathroom to the front door. I asked if they could come and take the old towels and bring me
New ones - since it was now 11:30 pm and I was in my pajamas they said no. He did tell me that I should turn the water off to the toilet. He also informed me that there were no other rooms open for me to move to. I believe that no matter what kind of hotel you stay in, a functioning toilet is a minimal requirement. I’m addition to that, the room was dirty and pretty beat up. The Kleenex box was stuck to the bathroom sink and the refrigerator had dings all over it. I’ll never stay at an extended stay again
3.2
Everything from the room to the breakfast!!Great customer service!
3.2
Stayed in the 2 bedroom suite with kitchen. Great stay. Would stay again.
3.2
Out of all the extended stays that i have stayed at in the last 3 years this one is the cleanest one around in the chicagoland area very well upkept and maintained very clean the halls dont smell at all either great staff very helpful.
3.2
Nice place
FAQs
How much does this hotel cost compared to others in Dundee?
The average price for a rental in Dundee is $221 per night. This rental is $109 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Extended Stay America Suites Chicago Elgin West Dundee. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Extended Stay America Suites Chicago Elgin West Dundee pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Extended Stay America Suites Chicago Elgin West Dundee?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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