Residence Inn By Marriott Cleveland Mentor
4.5
Excellent(323 Reviews)Hotel in Mentor, OH
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, in the vicinity of Mentor Ice Arena
Along with a fitness center, this smoke-free hotel has a spa tub and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Along with a fitness center, this smoke-free hotel has a spa tub and coffee/tea in a common area. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available on request.
Residence Inn By Marriott Cleveland Mentor offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. 39-inch LCD televisions come with premium cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot tub or spa
TV
Gym or Fitness Center
Map of Mentor, OH
Available Rooms
Studio, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 438 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Double Bed, Non Smoking
1 Double • 600 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed with Sofa bed
1 King • 1 Sofa • 438 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Non Smoking, Fireplace
2 Double • 600 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Studio, 1 King Bed with Sofa bed, Non Smoking
1 King • 1 Sofa • 438 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.5
Excellent(323 Reviews)4.5
Decent room. Comfortable bed. Clean. Spacious bathroom. A bit of an “old” smell. Carpet probably needs cleaned. Overall an average place. Good location.
4.5
Overall, I’d say it’s just an average hotel if not below average. Initially walking in the person at the front counter was definitely not welcoming. She seemed unhappy and like she didn’t want to be there so not a great first impressIon. She was like that every time we saw her. Room smelled very musty when we first walked in it. The more we were in it, the more we realized it smelled like dog pee by the couch. One big reason I booked here was for the hot tub. It ended up being completely drained. When we ask, the not very friendly lady said it was closed for the season. They really need to advertise this on their website. I told her that’s one of the main reasons I chose that hotel. She showed/gave no empathy or apology whatsoever. Breakfast in the mornings was definitely not great which again was another reason I stayed here. Food was very bland and some of it wasn’t cooked completely. Coffee was cold the first morning. On a positive note, shower had good water pressure and the soap in the shower I really liked. Bed was comfortable so those are the couple things that were good. Honestly, I wish I would have stayed somewhere else. I mentioned all of this to the hotel when checking out and they did nothing to try to make anything better. For that reason, I will never stay there again. Don’t recommend unless you don’t care about paying a high premium price for very little in return. So disappointed because this was a weekend away for my husband and I.
4.5
We moved after one night. Place has changed since our last stay. This was our go to hotel when visiting family in Mentor PH
4.5
The room was spacious, clean, and comfortable
4.5
Friendly staff and clean, comfortable room
4.5
Great space and clean
4.5
This particular location was less expensive than other Residence Inn by Marriot. This location is in a safe area and is close to shopping and restaurant's. The staff was excellent and the grounds were clean. A couple areas of improvement would be the following. The weight room is severely outdated and lacks a lot of equipment. Some of the rooms are located only yards away from the highway making it noisy and difficult to sleep. I would reserve a room at this location in the future albeit I would request a room not facing the highway. All in all a good experience.
4.5
Very nice area.
4.5
Great breakfast!
4.5
One of the best stays ive had in a while I appreciate the workers and their dedication to making sure everyone has the best time possible while there
4.5
The property and facilities are nice and clean . The parking lot is not driver friendly . Too tight especially for SUV’s . The staff were all great except the women who checked us in . She was rude and not very welcoming at all . I almost cancelled at the check in desk and would have had we not been so tired . When I booked the room I chose a suite room that slept 6 people. The room was not set up to sleep 6 But the staff did accommodate and delivered 2 Roll away beds . I did end up sleeping on coach cushions on the floor but at least my guests were taken care of . Overall I would recommend this hotel and hope you either get rid of the rude host or remove her from dealing with the public . A host should be warm and welcoming .
4.5
Staff was amazing. I love the basketball court, pools, access to food they provided and the shopping plazas that are close. I came here during Covid and now and they only have gotten better. Very clean wnd spacious.
4.5
Staff was helpful and friendly. Room was great!
4.5
Clean, comfortable & roomy. Breakfast was good too.
4.5
The room was great and the service was wonderful.
4.5
The tall young man who greeted us with a smile when we arrived and same as we checked out deserves 5 stars. Same for the two women who were there on Sunday morning they also deserve 5 stars. The lady who prepared and helped w/breakfast was equally a wonderful hostess and represented for Marriott. Kudos to these 4 staff. The 3-Star rating comes bc I would rate the lady who was your fro t desk on Saturday afternoon a negative number. She never smiled nor made anyone feel welcome. We are Marriott members and grandparents to a 6 year old hockey player. We were traveling w/our daughter & son-in-law and their hockey team. This group of parents were all nice. Your staff member treated us all as if we had invaded her personal space and she just wanted us to leave. She never offered any kindness. We had pizza in the gathering area and the parents threw all trash away, wiped tables and even swept the floors. As we were leaving to go to another hockey game, this staff person was at the bar height table wiping it and gave us a mean glaring look. She may need to find a different job bc “hospitality” is not one of her strengths. Please cheer on the others who represented Marriott and your reputation SO very well
4.5
Clipped toe nails on the sofa bed was not good.
4.5
Perfect!
4.5
I mean, one of the reasons we booked a more expensive room here than a cheaper room nearby was because Hotels.com said it had a pool. Imagine our disappointment when we arrived and saw that they were both outdoors and covered for the winter. It would be nice for the properties to indicate that information so we can make a more informed choice.
The room itself was large and comfortable, with a fantastic bed. Unfortunately, the soundproofing was dismal, every time someone walked by we could hear their conversation.
4.5
Very nice!!!
4.5
It was all nice.
4.5
Surrounding area is convenient
4.5
Incredibly noisy from hwy traffic
4.5
Staff was very polite, room was clean, smelled good and quiet stay
4.5
Staff was nice & generous!
4.5
A very nice stay w family pet while visiting friends.
4.5
Convenient location to shopping and dining. Close to highways.
4.5
Definitely was good service, staff was kind. Rooms were very spacious and clean. Definitely will be back.😃
4.5
Very comfortable.
4.5
4.5
Enjoyed my stay
4.5
It waas great!
Truly amazing!
4.5
Very quiet at the property. The toilet has a drippy problem, however.
4.5
I was not aware of the Costly pet cleaning fee of $100 for my 6lb pet. More so, I was double charged on several services like internet, county bed tax, city bed tax, etc. fees were VERY high!
4.5
It was elegant,comfortable& spacious.
4.5
I liked the amazing customer service and how compliment everyone was
4.5
Everything was convenient
4.5
Was not clean soap scum on shower curtain
4.5
The property is in a shopping complex so i could take a safe walk in the evenng. It is driving distance to Headlands Beach, which is an amazing walkable beach area. The room itself was clean and quiet. The bed was amazing. The free breakfast was plentiful and had vegetarian options.
4.5
We love staying here! It always smells so fresh and clean, and the breakfast is delicious. We are always greeted with a smile and the rooms are spacious.
FAQs
How much does this hotel cost compared to others in Mentor?
The average price for a rental in Mentor is $211 per night. This rental is $37 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn By Marriott Cleveland Mentor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn By Marriott Cleveland Mentor. Enjoy the water!
Is Residence Inn By Marriott Cleveland Mentor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn By Marriott Cleveland Mentor?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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