Good location for those travel to Sequoia national park

Made a reservation for this Fairfield Inn and upon arrival we did not have any rooms. Had to stay at a different motel in another city. No compensation or discount was offered for this inconvenience and no explanation. I have stayed at Marriott hotels over the years and never had this happen before. We will not be staying at Marriott brand hotels in the future and am very disappointed in this experience and lack of remorse.

Hotel is ok. Breakfast options were very limited compared and need to be looked at. Dining area was very small. Room and pool were ok

Other than the rude guest in line in front of me, excellent! The poor front desk clerk had the patience of Jobe. He maintained an air of professionalism even tho the adults wouldn't controll their kids. The stay was great. And the breakfast next morning was good also.

It was a great stay!

The staff was very friendly. The facilities were clean. The only negative was the elevator wasn't working and we we're on the 3rd floor. These things happen.

I was expecting a little bit more overall from staff as we arrived no smile on their face meaning we where welcomed I ask for fresh coffee at knight same thing person acted like I was asking for to much elevator carpet was really dirty room was just ok sorry I’m a picky person

Horrible

Worst experience ever!!!! I had a very unpleasant experience with this hotel. I chose it because of its proximity to Sequoia National Park and made sure to book at least a month in advance. However, after completing a stargazing tour late at night, I arrived at the hotel around 12 AM and encountered a series of continuous inconveniences. Firstly, there was no one at the reception. We called continuously for 20 minutes before a staff member finally opened the door. After presenting my confirmation, they informed us that they were overbooked and could not accommodate us, despite our valid confirmation and itinerary number. All of this happened at 1 AM. They explained that the hotel had been fully booked since noon and had no available rooms. Incredibly, as they were telling us this, another family arrived and was promptly checked in. We were left shocked and confused. The receptionist claimed the hotel was fully booked since noon, yet they magically had a room available for this family. Feeling helpless, we politely asked for assistance in finding available rooms at nearby Marriott hotels. The receptionist responded rudely, claiming not to know or be able to help. As our group frantically called nearby hotels, the receptionist refused to make any effort to assist us, displaying an uncooperative and rude attitude throughout. Fortunately, we managed to find a hotel 40 minutes away from the Visalia hotel where we finally stayed the night.

The youg Lady Katrina at the front was awesome!!

Our bathroom was filthy, dirty tub, mold on ceiling, dirty floor. No body wash in the shower. No towels were given when requested. Air conditioning was set on the lowest setting and did not work.

no lighting innthe rear parking lot

I booked online and the price I was given was inflated at the hotel I was charged 12 a day for parking that was not listed online. We asked for clean towels when we left at 7:30am when we returned at 9pm no towels had been provided. Will probably never stay there again.

It was a nice stay but disappointed about hotels.com saying in the website that it was a free parking but when we actually checked in in the hotel it was not free parking. They should not be putting free parking if it’s not free.

Wi-fi password Parking lot full

Bed was sinking in too much, left me with an achy back.

Very very bad service . Ordered a 2 queen bed and they changed it to a 1 bed for me. I asked for a 2 bed and front desk was being really rude and told me my room comes with a sofa bed I told him I paid for 2 queen beds . Well he said he has none and blamed it on Expedia then asked me if preferred he change me to a one be room without a sofa bed. Was a joke. So rude. No service at all.

Hard to get clean extra towels… the indoor pool had no air conditioning and was like a sauna. People that worked at the front seat was very nice Ran out of bathroom items.

Lovely clean and friendly place to stay. Good breakfast

I have been to this hotel 3 tlmes because of the location. Everytime I go there they have a new additional hidden fee.

Property was fine and the price was affordable

Really nice clean place to stay at a good price. We chose this place because of the enclosed pool and the baby crib amenities, not sure what happened but when we checked in and asked for a crib we were told they don’t have any available. The beds are really high and not safe for a baby who is mobile and crawling to sleep on. It’s hard to travel with little ones especially when the hotel lists items available for guests and doesn’t actually have them upon checking in. Overall it is a nice place to stay. Close to sequoia and central.

It's well organized and clean.

Found out upon leaving we were charged $12 per day per parking, something we weren't told would happen. Our was was allergic to the linen here and face and arms got really puffy. Staff couldn't tell us what kind of detergent was being used for the linens.

Was very clean staff was friendly indoor pool and hot tub very nice good breakfast

We had a great stay at this hotel after Sequoia national park. Very clean and quiet

Nice staff, clean, easy parking, breakfast was good. Easy to access everything.

Everything was wondering! Very clean and quiet! The breakfast was great!

clean rooms, comfortable bed, breakfast included

I found black stuff on sofa bed looked to be mold. Food and food stain in between the couch. Had to leave i had children with me and they were booked out. Was rude when brought to thier attention

Safe, quiet, and clean.

Excellent breakfast options. Great pool & hot tub. Staff were friendly and helpful