Grand Universe Lucca, Autograph Collection
Hotel in Capannori
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Air conditioner, Internet / Wifi and more
About this hotel
Hotel with a fitness center, steps from Piazza Napoleone
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Housekeeping is available on request.
Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Housekeeping is available on request.
Grand Universe Lucca, Autograph Collection offers 55 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with cable channels.
Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Capannori
Available Rooms
Room, 1 King Bed
1 King • 213 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed
1 Queen • 172 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, City View
1 King • 452 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, City View
1 King • 237 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 2 Twin Beds, City View
2 Single • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Great staff, extremely comfortable room, no notes
10.0 / 10.0
The location is great and the staff was super friendly and competent! Will come back!
4.0 / 10.0
The hotel is located well in the old city. I had lunch and breakfast outside on the sidewalk near the carousel. The food was excellent and the service superb. The room was well appointed and the bed comfortable. The only thing I did not like was the location. My room was in the interior and I only saw a staircase. I should have asked for a different room.
10.0 / 10.0
Great location. You have to park outside the walls and walk in and the hotel was very close both to the walls and everything you want to see
8.0 / 10.0
Great location, wonderful staff, great breakfast, small but adequately equipped fitness room, not too far from train station. While room was well appointed with a nice bathroom, it was quite small for 2 people. Staff was very personable & helpful.
10.0 / 10.0
The hotel staff is really nice and accommodating. The property is beautiful and kept in a very good condition. I will come back!
10.0 / 10.0
The location is amazing, the staff as well and its next to an amazing restaurant.
Highly reccommend.
4.0 / 10.0
super friendly and polite staff
great location to local area and train station
beautiful decor and well maintained rooms & facilities
would revisit if I ever come to Lucca again!
10.0 / 10.0
The single piccolo room was quite small, and tight space, but as expected. Bathroom layout was odd, no space for toiletries, etc. But the bed was comfortable, air conditioning worked well and the room was spotlessly clean.
10.0 / 10.0
Great service. Large rooms!
5.0 / 10.0
This property is at the heart of Lucca old town. It is a beautuful stylish renovated property with stunning rooms and feels like.a 5 star residence.The staff are exceptional wjth Antonia leading the front reception. All the staff are really helpful and friendly. The food is really great and I enjoyed several breakfasts there.I will definitely be going back to this hotel.
10.0 / 10.0
This property is at the heart of Lucca old town. It is a beautuful stylish renovated property with stunning rooms and feels like.a 5 star residence.
The staff are exceptional wjth Antonia leading the front reception. All the staff are really helpful and friendly. The food is really great and I enjoyed several breakfasts there.
I will definitely be going back to this hotel.
0.5 / 10.0
Central location but poor welcome: if you look foreign, dont bother making the effort to speak Italian, it will not be appreciated. Overwhelmed, unprofessional, unwelcoming young receptionist, biased to local visitors. Overpriced basic facilities, attractive historical building yet it looks neglected.
1.0 / 10.0
Would not recommend this hotel.WiFi only works occasionally, but you have to be in the hotel lobby.Chairs in breakfast room had horribly stained seats.Really turned our stomachs and unable to enjoy breakfast.
2.0 / 10.0
Lovely old hotel in a great location in the walled city not far from an entrance gate and only a couple of blocks from the train station. Parking was outside the gate but only a 10 minute walk away (5euro/day). The desk staff was very friendly and helpful. The continental breakfast was fine. The recently renovated rooms ( a second room was occupied by my brother and his wife) were very spacious with new and comfortable furnishings and a great shower. I would definitely stay there again.
1.5 / 10.0
Very small room. Strange decorations. Bed not to bad. Staff unfriendly and not helpful
1.5 / 10.0
I stayed in a single room for 1 night. I arrived at the hotel 1.5 hours before the check-in time of 2pm so the receptionist told me to come back at 2pm then my room will be ready. When I came back at 2pm, the room wasnt ready and I was asked to wait for another half an hour. I found their service unprofessional.The hotel is located close to an entrance to the city near the train station and very convenient.The room was very old but its an old building and I did not mind the old style decor. The room I stayed had a lovely tiled bathroom with windows.The TV in the room did not work and I did not get the Internet connection in my room.my review of the hotel is mixed but because of the location of the hotel I rate it 3 stars.
2.0 / 10.0
Universo is Grizabella the Cat of Lucca. Elegantly over the hill, blessed AC, very helpful and friendly front desk, perfect location in Lucca - Puccini concerts every evening are an easy stroll to the adjoining piazza. Complimentary breakfast with sufficient variety for most palates - meat, cheese, hard-boiled eggs, pastries, fruit, juices and hot beverages. Complimentary wifi, while available, wasnt so very reliable.
4.0 / 10.0
This hotel maybe old but it was spotless and the location couldnt have been better, we thoroughly enjoyed our stay there,
2.0 / 10.0
great location
1.5 / 10.0
The hotel is definitely tired if not exhausted. Breakfast very average. Friendly and helpful reception staff. Excellent location
2.5 / 10.0
Excellent location in an old-world charm hotel. Large rooms and bathrooms with lovely tile. You could tell this hotel was made for the well-to-do of its time. It is a lovely hotel and we hope to stay again some day in the future. Also included was a fairly descent breakfast. Only drawback was wifi was located in the reception area of the hotel, not in our room.
5.0 / 10.0
From check in to checkout it was a pleasure to stay in the hotel. We have never stayed here before on any of our many visits to Lucca, but we would stay there again. The only drawback was that there was no safe in the room, but the safe facilities in reception made up for this and was easy to deal with. The staff were all very friendly and helpful. At one point, my wife was involved in an accident and was hospitalised for 48 hours. Even though we were due to check out shortly after the accident, the hotel staff arranged accommodation for extra nights so that I could stay near my wife. The service offered was very good.
4.0 / 10.0
The staff was helpful and friendly. Breakfast was very adequate from an European point of view as it must be noted that they are not big on bacon and eggs. The hotel room was great with a huge bed.
4.0 / 10.0
Very pleasant welcome. Staff courteous. Bed very big and very comfortable. (although as with a lot of hotels the pillows could be a bit bigger). Some wallpaper was coming off the wall in our room. Fantastic location, very central. Breakfast average. Would recommend to anyone and would definitely go back.
FAQs
How much does this hotel cost compared to others in Capannori?
The average price for a rental in Capannori is $179 per night. This rental is $257 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Universe Lucca, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Universe Lucca, Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Universe Lucca, Autograph Collection?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, laundry, balcony or patio, and tv.
Explore similar vacation rentals in Capannori
Explore all rentals in CapannoriCapannori travel inspiration
Read our blogGuides
Top Activities to Try in Panama City Beach, Florida
Guides
Top Things to Do in Gulf Shores, Alabama: Adventure and Fun Await
Local Culture
Exploring Miami’s Wynwood District: Street Art, Food, and More
Guides
Fun Things to Do in Ocean City, Maryland
Local Culture
A Foodie’s Guide to the Best Dining in Orlando, Florida
Guides
Top Things to Do in Oahu and Honolulu
Guides
Top Things to Do in Fort Lauderdale, Florida
Guides
Top Things to Do in Miami: From Beaches to Culture