TUI SUNEO Kenzi Europa
Hotel in Agadir
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Elegant beach hotel and 2 outdoor pools
Catch some rays on TUI SUNEO Kenzi Europa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and hair dryers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs and bidets.
2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
Catch some rays on TUI SUNEO Kenzi Europa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
TUI SUNEO Kenzi Europa offers 236 accommodations with minibars and hair dryers. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Agadir
Available Rooms
Standard Single Room
1 Single • 258 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Standard Double or Twin Room
1 Double • 258 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.0
The hotel was very nice it was being refurbished but what they had done was to a high standard the restaurant staff were very friendly the food was basic but there was a good selection and always served hot the only downside was the entertainment team there was nothing on during the day and evening entertainment was very poor considering there were 5 in animation team so we were very fed up especially in the evening
1.0
Idk where to start I came from the united states to spend few days (honey moon) at this property let me tell you the pictures advertised on Expedia are misleading. They advertise 4 stars but I wouldn’t give it a single star. The food was terrible! My wife was vomiting with bad stomach pain the whole night be aware don’t eat there !! Pasta is over cooked the fish is dry the Moroccan tagin have only vegetables no meat ! The salad bar has horrible un-tasty flavors ! And the soup tastes like concrete! ! I worked over 20 years in the hospitality industry in the US and never seen something disgusting like this ! The only ONE thing about this hotel is well located other than that PLEASE DON’T WASTE YOUR MONEY!!!
2.0
Rooms not as expected
2.5
Incredible experience!
Thank you so much for everyone! So friendly and nice staff! I really liked the events during the week. It’s good for young and old generation in the same time. Had a lovely time.
5.0
This is the only hotel i have ever come back to.
Excellent location
Excellent staff
Excellent animation team
It felt like a big family
Everything was in one place , unlike other hotels where everything is a long walk to get to.
Beautiful gardens and walking areas to get away from things
My din loved the water slides
Once again
THANK YOU
1.0
I rarely give a poor review but I had some concerns about this property. I stayed for one night.
Pros: they were very accommodating for early check in which I appreciated very much. Close to beach.
Cons: moldy room (strong odor, tried to keep door open whole time but it was hot), dirty floor (soles of my feet were black), bathroom felt dirty, AC didn’t work, safe was broken. Three different times people walked into my room with their staff key cards without knocking (I have no idea why; one time I was fresh out of the shower). Kicked out of fitness area before closing hour. Gentleman who was greeting at door was very rude, threw my backpack next to ATM when I inquired about luggage storage, gave me attitude when I said I didn’t want breakfast, blocked me from leaving at end accusing me of not paying tax which I had paid earlier at checkout with front desk.
I’ve stayed in all sorts of hostels etc. and often overlook little annoyances, but for many reasons I was not comfortable here. In addition this is a very touristy all inclusive French party vibe, so be prepared for noise.
3.0
The wifi is really poor, a couple of the waiters had a rude and abrupt attitude towards us, the food had flies around it in the dining room and the food was very samey.
The pool area is pretty and the cleaning and reception staff were fairly nice, room was large and was fairly well maintained.
4.0
It wasnt very clean
2.5
May 2023 - June 2023
We Just stayed 5 days at Kenzi Europa Hotel, Agadir.
Wonderful Stay at Great Hotel.
Me and my husband just returned from Agadir, we came on Wednesday 31st May and left on Sunday 4th June.
Our room was on the 7th floor and the view was amazing from our balcony, we could see the ocean.
The hotel is very close to the beach, a few minutes away, you also get to sit in the Hotel roped off section on the beach on loungers.
The room was very clean and housekeeping came every day to clean.
The Breakfast is amazing in the morning, lots of variety.
The Dinner is also very good again lots of variety.
We did get charged for drinks at dinner because we were half-board but that was okay.
The staff were very friendly and helpful, Muhammed Achraf was very helpful to us.
Every time we had a problem or a query the front desk helped us.
Hope to go again will family next week.
1.5
It is nicely located hotel and has really nice breakfasts. That would be it about positives. They have an older staff member that twice tried to cheat us on money, the key to the room worked 50% of times, toilet was very badly washed, dinners were very poor (and meat not good at all, probably old), water in pools - cold. Somehow disappointed.
1.5
The hotel is okay for what you pay everything is near by. They don’t have a functioning iron or an iron board. Some of the staff are rude and say stuff to fob you off. The slightly big guy in the blue jacket was rude cos I said we paid this much money for rooms and you don’t have a working iron bow was I meant to wear my clothes which weee creased. Mainly that employee who was rude maybe is the manager.
5.0
Perfect family beach-based relaxation base after a couple of hectic fun days in Marrakech. Lovely staff, gardens, pools and facilities near to beach, restaurants and entertainment
5.0
Lovely staff
4.0
I liked the cleanliness and pressure of the shower and also the location
2.5
Nice Hotel, with nice rooms as in pictures, and amiable and helpful staff. I was scared to book because of some of the reviews but I was pleasantly surprised by finding them not true and the hotel was excellent. The room was cleaned daily and I had a fantastic view of the ocean.
Thanks, Kenzi Europa for making my trip very pleasant :)
4.0
Great location
5.0
Amazing service from the reception down to the waiters, I had great stay with my mum and my youngest brother. The staff is very welcoming especially the Guest relations manager Ikram she is exceptional and she went extra miles to make sure we are all settled. the beach view was exceptionally beautiful. The food is tasty with a variety of choices. I definitely recommend the place, whether it’s a business trip or a vacation with family and friends. It’ll definitely be delightful.
2.0
Good size room. Buffet average. Friendly staff.
2.0
Good stay with very happy employers
5.0
Enjoyed my holiday.
Facilities good, very child friendly my child enjoyed evening entertainment! Only complaint was food! Breakfast never once changed same thing every single day! First day loved it, second day okay third day when I realised same menu a little bit disappointed! Besides This absolutely loved it!
5.0
Really enjoyed my stay at Kenzie Europa Agadir. Great location steps from the beach. Very pleasant and accommodating staff. Nice lady Malika at the reception with a pleasant smile and always ready to help. Good service from everyone in restaurant. Room was comfortable and clean. I initially intended to spend one night but ended up extending my stay for two more nights. Stayed in other pricier hotels in Agadir in the past and find this one such a great value. Though I spent more time outside at beach and market you can also just hung out in hotel as it’s a large facility with amenities gardens pool etc…came by myself but looks also convenient for families with kids. will definitely return here.
2.5
I enjoyed every minute of my stay. I stayed bed and breakfast and enjoyed the choice at breakfast. The staff were friendly and professional at all times. The location is great being just a 5 minute stroll to the long vast beautiful beach. Simply ask at the reception and get a ticket to the allocated spot on the beach with free sunbeds and parasols.
PLEASE DO NOT ASK FOR BLONDE HIGHLIGHTS IN THE HOTEL HAIRDRESSER. I ran out when the hairdresser tried to blow dry product left in my hair. Loads of my hair was damaged forever and fell out when I washed and combed back in my hotel room.
2.5
It could’nt be better 👍The Staff were all very kindly and we had great days and felt safe and cared for. We’ll come back 😍Thanks
Ulla o Jan-Olof Nordin Sweden
2.5
Our experience was great. First I was surprised that we didnt even need a password for the Wifi which was great and by the way a very good internet I am used to back home. The service was great and the room super clean. We had a balcony towards the garden and it was just amazing, i could live there my whole life. People were quiet nice and cleaned the room to perfection. Breakfast was also another highlight of guests being well taken care. The hotel is very close to the beach and the strip has amazing restaurant close by, the best couscous I have tried in Morocco so far was from there. Definitely coming back here God willing 🙏
2.5
Great hotel, stayed many times, clean, friendly, best location, good values for money
5.0
We had a great time
2.5
Amazing time with the family
Will visit again soon I.A
3.0
Location is great- next to the beach and marina. The hotel has a local pharmacy, shop and cash machine attached to the building. Pool area is great.
Air con never works. The hotel is very noisy and the music starts too early in the morning. No iron or ironing board, furniture is very dated. Bathroom could do with an update too. You have to pay a deposit for pool towels. The safe in the room is not free either.
Building work in the area means you either walk on the road and risk getting hit by a car or on/through the works with uncovered drains and grates with minimal if no lighting.
4.0
Great location next to the marina. Staff were helpful. Had a great view of the pool area. Too many roudy neighbours. Air con was not functional. Roadworks in the area meant walking in the road to get to the hotel which was quite dangerous as this was the main road leading to the beach and promenade. Wife got stuck in the bathroom due to faulty door handles and had to call reception who advised a tech is on the way but he/she never turned up and wife was stuck in the bathroom for over twenty mins but finally got herself out. Room decor has a lot to be desired. Bathroom could really do with some updated features. Bath was cracked and had a hole in it. The safe in the room didn’t work. No bath robes, slippers or ironing facilities.
The pool was nice and big and the slides were great Fun. The bed Was huge and got some good sleep which was the main appeasing part of the trip. Would I stay here again? Possibly yes - if I didn’t have any other choice.
2.0
Initially the room they assigned was not the best. They had ro change it to a “better” room. This is at best a 3 star property. Not 4.
Had to call down several times for iron, board etc. Hotel was conveniently located. The breakfast was very good. Food and beverage manager was very friendly.
1.0
Initially the room they assigned was not the best. They had ro change it to a “better” room. This is at best a 3 star property. Not 4. Had to call down several times for iron, board etc. Hotel was conveniently located. The breakfast was very good. Food and beverage manager was very friendly.
1.5
Dear Sir or Madam,
I wanted to just say thank you to everyone in Kenzi Europa Agadir. They are amazing staff and really welcoming and friendly.
It has been my second stay this year since the unlocking of the travel ban and would only use this hotel next time.
I originally booked a local apartment but switched and remained in Kenzi for 7 nights and it was home away from home.
With the curfew in place at 09.00, your team made it really comfortable to get access and entertain with the resources they had available. They are a credit to the hotel and cannot doubt any of them. They team were always willing to help and assist where they could and had a comrade approach when relaxing within the hotel.
Thank you to all, please pass my message onto the team.
1.3
Dear Sir or Madam, I wanted to just say thank you to everyone in Kenzi Europa Agadir. They are amazing staff and really welcoming and friendly. It has been my second stay this year since the unlocking of the travel ban and would only use this hotel next time. I originally booked a local apartment but switched and remained in Kenzi for 7 nights and it was home away from home. With the curfew in place at 09.00, your team made it really comfortable to get access and entertain with the resources they had available. They are a credit to the hotel and cannot doubt any of them. They team were always willing to help and assist where they could and had a comrade approach when relaxing within the hotel. Thank you to all, please pass my message onto the team.
1.5
Tres bon service
1.0
The place is old and runndown. They advertise of an AC in the room but claim it has no remote control to restrict you from using it to save elecricuty until you make a big deal of it and then the remote for the AC showes up! The bathroom in the room smells like sewage and water does not drain well. Trash xans are limited to one oer room (non in the bathroom) with NO plastic bags in it...The water is hard and tastes salty and irritated my skin, but this may be an Agadir issue not a hotel issue...The staff is strange and try to make up rules on the fly that were not in expedia nor communicated upfront ...for example they were trying to restrict my visitors from coming to ny room and were claiming that i can only meet visitors in the lobby; otgerwise, tgey will need to be considred as added occupants to the room and should pay to come to my room (even though they stayed in a different hotel and were planning to be at ny room briefly)!!! The best part of the included breakfast probably the coffe andbtge olives...the breakfast buffet can definitely use some improvements...
1.0
The place is old and runndown. They advertise of an AC in the room but claim it has no remote control to restrict you from using it to save elecricuty until you make a big deal of it and then the remote for the AC showes up! The bathroom in the room smells like sewage and water does not drain well. Trash xans are limited to one oer room (non in the bathroom) with NO plastic bags in it...The water is hard and tastes salty and irritated my skin, but this may be an Agadir issue not a hotel issue...
The staff is strange and try to make up rules on the fly that were not in expedia nor communicated upfront ...for example they were trying to restrict my visitors from coming to ny room and were claiming that i can only meet visitors in the lobby; otgerwise, tgey will need to be considred as added occupants to the room and should pay to come to my room (even though they stayed in a different hotel and were planning to be at ny room briefly)!!!
The best part of the included breakfast probably the coffe andbtge olives...the breakfast buffet can definitely use some improvements...
2.5
Awsome
2.0
I really liked the staff, they are very friendly. Also location was perfect, just a few minutes walk from the beach. Something I didn't like was the music they played al day long (from 10 a.m. till 6 p.m.) by the pool at a loud volume.
1.3
This is a brilliant hotel. Food is nice and staff are very friendly and helpful.
0.5
awful. Towels not washed properly and smelling. Smelly toilets and not cleaned properly with stained toilets. Very dirty pools and Not heated as advertised. Also not safe for children as pieces of glasses lying on the floor near pool and not cleaned.Only good thing is that it is close to the beach.
FAQs
How much does this hotel cost compared to others in Agadir?
The average price for a rental in Agadir is $102 per night. This rental is $82 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at TUI SUNEO Kenzi Europa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at TUI SUNEO Kenzi Europa. Enjoy the water!
Is TUI SUNEO Kenzi Europa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at TUI SUNEO Kenzi Europa?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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