Hotel ZERMAMA Zermatt

Grand Double Room, Balcony | Premium bedding, minibar, in-room safe, blackout drapes

Classic Single Room, Private Bathroom | Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Double Room | Bathroom | Shower, rainfall showerhead, hair dryer, slippers

9.4

Outstanding(142 Reviews)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsInternet / Wifi, Balcony or Patio, Laundry and more

About this hotel

Art Deco hotel with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Hotel ZERMAMA Zermatt offers 29 accommodations with safes and slippers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.7 mi

Available Rooms

Classic Twin Room, Balcony, Mountain View

2 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Classic Single Room, Private Bathroom

1 Single • 129 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Grand Double Room, Balcony

2 Single • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Suite

2 Single • 1 Sofa • 484 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Basic Double Room

2 Single • 183 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Hotel ZERMAMA Zermatt

$$$$

9.4

Outstanding(142 Reviews)

Hotel in Zermatt

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsInternet / Wifi, Balcony or Patio, Laundry and more

About this hotel

Amenities

Internet / Wifi

Laundry

Balcony or Patio

Map of Zermatt

Nearby attractions

Marmitte dei giganti di Uriezzo

51.7 mi

Available Rooms

Classic Twin Room, Balcony, Mountain View

2 Single • 237 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Classic Single Room, Private Bathroom

1 Single • 129 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Grand Double Room, Balcony

2 Single • 291 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Classic Suite

2 Single • 1 Sofa • 484 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Basic Double Room

2 Single • 183 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

9.4

Outstanding(142 Reviews)

10.0

Aug 2024

Excelent stay, great staff.

5.0

Aug 2024

Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.

10.0

Aug 2024

What an amazing property. Quintessential Switzerland Chalet style hotel. Masterfully decorated. Clean, comfortable and ideally located to all attractions, restaurants and activities. Zermatt - you are a beautiful town. We will go back!

10.0

Aug 2024

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.

5.0

Jun 2024

Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!

10.0

Jun 2024

We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.

5.0

May 2024

This hotel is a hidden gem. It's clean, the staff is fun and friendly. It's like living with your family. We loved it! Jim

10.0

May 2024

Cozy, modern lodge with friendly, helpful staff. I loved this hotel!

10.0

Mar 2024

Great place !! Awesome location and everything is brand new. Excellent customer service

5.0

Mar 2024

Excellent stay at beautiful hotel

10.0

Oct 2023

I we love Zermama. A beautiful hotel in a beautiful location.

5.0

Sep 2023

Beautiful view and room, easy check in, very clean, wish we could have stayed longer!

10.0

Sep 2023

Friendly staff- great location

6.0

Aug 2023

I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.

6.0

Jun 2023

We booked 2 single rooms & stayed at Zermama Hotel for 2 nights in May23. Rooms: First of all, the hotel was modern. I liked the ambience of dark wood theme across the hotel & rooms, also loved the view from the room's big window, the electric curtain & the rain showers in the bathrooms. Having said that, we found the single rooms were actually too small, I.e. they were the smallest single room we stayed from the 5 hotels visited in Switzerland. Fortunately we only carried a hand luggage each as the room had just enough space to place a hand luggage (definitely wouldn't fit for a large check-in luggage.) The single beds felt like those seats on a plane, very short, where you might have to rest your feet on the window bay if you're taller than 5'11. The room hasn't got space to even place a small table or a chair, so you'd have to put your drinks or snacks either on the bed or the floor. The electricity sockets were also strangely located, I.e. only one socket by the bed. The others were located at the light switch half way up the wall or next to the toilet seat in the bathroom. The room hasn't got air con & it was quite hot, having said that, it was quite chill outside in May so we just had the bathroom window opened all night to let the air in. Location: If you don't follow the Google map, the Zermatt Train & Gornergrat stations are only 5-7 mins walk away. (Otherwise it'd take twice longer). Zermatt high street, Coop...etc. are all within reached from the hotel. We particul

10.0

May 2023

Beautiful hotel and amazing staff. This is a perfect stay for singles, couples, and families in Zermatt.

10.0

May 2023

Everything was great on top of the dedicated, friendly staff who really tried to solve any problems

5.0

May 2023

Hotel Zermama was an outstanding hotel in beautiful downtown Zermatt. The location was excellent as it was an easy walk from the train station and anywhere throughout town. The 2 bed room was large and we had a view of The Matterhorn. The staff was also excellent and we were treated especially well. I would highly recommend this hotel.

10.0

May 2023

Staff was very friendly and food in the bistro wqs amazing. We had breakfast, dinner and dessert there and all were so good. Room was very clean and trendy.

5.0

May 2023

Great location. Really comfy beds, well designed rooms and great food. View of Matterhorn from the hotel

10.0

Apr 2023

A short walk from the train station, this hotel has small rooms but well designed and nicely appointed. Loved the yoga mat and rollers in the room, as well as welcome macarons!

10.0

Feb 2023

Service & location

5.0

Aug 2022

Good location and have a very nice view. I'll definitely visit again and stay in this hotel.

5.0

Jun 2022

Super schönes modernes Hotel! Gratis Zimmer Upgrade!

2.5

Feb 2022

Great stay in Zermatt.

5.0

Feb 2022

Great stay in Zermatt.

5.0

Feb 2020

Called from Tasch and a very friendly lady told us she would meet us at the train statio!! Unexpected and wonderful. Such friendly staff, dinner was phenomenal and the small hotel on the banks of the river is absolutely charming By American Standard’s the room is small but extremely efficient and upscale, reminds me of an upperclass cruise ship cabin. We only stayed one night because we got in too late to get the last train up to the hotel that we had booked on the mountain at Riffelhaus. When we come back to Zermatt, we will definitely book a stay here at HotelMama. So charming!

5.0

Mar 2019

Great location, just opposite the lift to Sennegga area. 2 ski rentals nearby. Need to walk a bit to the train station. Upgraded to a bigger room with balcony as there were few guests during my stay. Very friendly staff, esp the young man who provided lots of tour information to me. Also provided me an electric kettle, tea bags and honey. Very enjoyable. Breastfast included was OK.

5.0

Dec 2018

Great location, great staff, great rooms. You won't regret staying here. The only very minor quibble I have is that I wish they had firmer pillows- it would have made what are already comfortable beds, perfect.

2.5

Dec 2018

10.0

Nov 2018

THe room had an excellent view and was spacious, clean,comfortable and cose to Zermatt HB! The staffs were friendly and gave me a chocolate at check-out. I’ll stay there again if I have a chance.

2.5

Nov 2018

Excellent service at this hotel. The staff are so attentive, and they make you feel son welcome with small details. The room was nice with everything you would need for a short trip. If skiing, the free e-bus stop to the cable car is just outside the hotel.

3.0

Nov 2018

3.0

Nov 2018

Great place to stay in Zermatt. It is right on the river that runs through town. We slept with the balcony door open to listen to it all night. The employees were excellent and gave us great information. The breakfast was very nice, and the spa was a nice add after a long day of walking (and falling) atop the mountain.

2.5

Oct 2018

This is a fantastic hotel - good location, very comfortable n cosy room and most importantly excellent staff.

5.0

Sep 2018

We totally enjoyed our adventure at this hotel, once we got there. Our room looked directly at the Matterhorn. Which is what I came to see. Getting there was a bit of problem, having to find out no cars allowed in the Village, a $500:fine for driving in the Village. Major construction everywhere. Parking in the lower village, $60.00 Euros to get a Taxi ride to and from the Village, didn’t help my disposition. After we finally settled in everything was fine.

2.5

Sep 2018

Everything great! Delicious breakfast, clean and neat rooms, close to train station

5.0

Aug 2018

Great staff, very friendly and helpful. Close to train within walking distance and close to downtown.

5.0

Aug 2018

Near the Sunnegga valley station and the river, very comfortable.

4.0

Sep 2017

Room was excellent mountain view.but unfortunately breakfast was not good taste

FAQs

How much does this hotel cost compared to others in Zermatt?

The average price for a rental in Zermatt is $396 per night. This rental is $339 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Hotel ZERMAMA Zermatt. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Hotel ZERMAMA Zermatt pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel ZERMAMA Zermatt?

We found 3 amenities for this rental. This includes internet / wifi, laundry, and balcony or patio.

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When traveling to Zermatt, if you are looking for (business stays, family stays, couples stay, getaway vacation, etc.) this is the perfect place at $818 per night.

$$$$

Hotel ZERMAMA Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Classic Twin Room, Balcony, Mountain View

Classic Single Room, Private Bathroom

Grand Double Room, Balcony

Classic Suite

Basic Double Room

Hotel ZERMAMA Zermatt

Hotel in Zermatt

Reasons to book

About this hotel

Amenities

Map of Zermatt

Nearby attractions

Available Rooms

Classic Twin Room, Balcony, Mountain View

Classic Single Room, Private Bathroom

Grand Double Room, Balcony

Classic Suite

Basic Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Zermatt?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel ZERMAMA Zermatt pet friendly?

What amenities are available at Hotel ZERMAMA Zermatt?

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