Hotel Galles
3.6
Good(135 Reviews)Hotel in Genoa
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
A bar/lounge, self parking, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.
Amenities
Air conditioner
Internet / Wifi
TV
Map of Genoa
Available Rooms
$$$$
Reviews
3.6
Good(135 Reviews)3.6
The front desk staff were very friendly and helpful.
What was lacking was the hotel itself. Beds so uncomfortable couldn't sleep.
Horrible smell was in the room when we first got in.
No parking as advertised. Have to leave you car in a public car park. This can get very expensive.
Hotel is close to everything but in a filthy area of the city.
3.6
This is a great place to stay for one night cruise ship boarding, but the area is a little sketchy.
3.6
My family & I are currently on a European trip visiting several countries and staying in numerous hotels. Whenever we’re referring to this place we call it “Nightmare Hotel”. Although we were only there for 1 Night, it sure felt like eternity. It’s completely run down, out dated, poor lighting, the bathroom is probably half the size of a cruise ships’ even the elevator only holds one person at a time. Everything about this hotel is a disaster EXCEPT for the very kind gentleman at check-in. The only Night we stayed there, we noticed an infestation of rats in a tree directly in front of the hotel door. We stayed here to board an MSC cruise the next morning (The terminal was walking distance) but I’ll never stay there again.
3.6
No denying the neighbourhood is in a tough port area, but I've never felt unsafe. The hotel is clean, and welcoming. i booked a 4 bed room for one person - it was all they had - and all the staff found that most amusing :)
3.6
Its a nice hotel and service is friendly the only problems we had was that the plumbingwork was faulty the shower and tap would pulse out cold water every 3 seconds and the airconditioning wouldnt turn on.
3.6
Nice place, great central location, friendly staff, great price.
3.6
Staff was very helpful and friendly. The location is very close to the tourist attractions. Good variety of restaurants and cafes nearby. The bedroom was good and so was the bathroom facility. Overall i will go back to this hotel if I visit Genova again..my experience and stay was lovely.
3.6
Nice hotel close to MSC cruise port and train station
3.6
The hotel itself was decent. However, during our stay the AC didn't work, the refrigerators were all broken and the wi-fi connection was extremely poor. The staff was great and friendly. Also, the condition of the hotel was nice. The geographic area was iffy.
3.6
close to everything: ferry, city center, train station. quiet accommodation, even though the area is a little bit crazy (but safe). friendly staff and clean room.
3.6
Nice hotel in Genoa. Not a great location. One car space only for all hotel.
3.6
The hotel is right opposite the cruise terminal and 5mins walk from the main train station & airport bus. There's a metro station next to hotel too.
The hotel is not modern but its comfortable enough given the price paid.
Toiletries and towels are provided but there's a lack of power sockets in the room so i had to charge my phone using the shaver socket in the bathroom which wasnt ideal.
The staff are very friendly and helpful with a good level of english spoken. They were great at recommending local restaurants to eat in that i would never have found otherwise.
Overall good value for the money.
3.6
The hotel is right opposite the cruise terminal and 5mins walk from the main train station & airport bus. Theres a metro station next to hotel too.The hotel is not modern but its comfortable enough given the price paid.Toiletries and towels are provided but theres a lack of power sockets in the room so i had to charge my phone using the shaver socket in the bathroom which wasnt ideal.The staff are very friendly and helpful with a good level of english spoken. They were great at recommending local restaurants to eat in that i would never have found otherwise.Overall good value for the money.
3.6
Excellent staff and great local information.easy walk into city center
Easy access to cafes and restaurants etc
3.6
Not what we expected. Very poor. Customer service was OK but the room was appalling. No air con and no shower door. No other rooms available and we had to make do after a long day travelling from Monaco. Good location but poor room conditions and not even up to Travelodge standards.
3.6
The price was very reasonable, and the staff friendly. The room was nice and clean. The Hop on and Off
tour bus stop is close by.
3.6
Was in the centre as I ask
Good room according to what we pay
Breakfast good
3.6
Was in the centre as I ask Good room according to what we payBreakfast good
3.6
we came at first time to genova and it was great!!! this hotel near to most of the attractions + the sea ofcourse!!!!
3.6
Terrible hotel. First we sat on the top floor in the attic/mansard/. The bathroom door had fallen. Nothing to do with the hotel three stars. Girls at the reception were very polite. The man at the reception that greeted us was not good nerves. After note our change room. In normal on the second floor. There, the air conditioner was not working. My watch is with a thermometer. Showing 18 degrees Celsius. In two hours during the night I could not resist. I got extra blankets from reception.Despite complaining nothing was done. And the second night was cold. Thanks girls from reception. They were nice. The man from reception for a doctor. First refused us breakfast that we deserved. He convinced me that attic room is a normal room.Tapered, low. The bathroom narrow, tapered, low. Like no door. The bottom hinge was broken. The door was propped against the wall to avoid falling. Terribly welcome. Not recommend it.Internet was also terrible. Very slow. Losers.
3.6
Real disappointment. The location is terrible; 'seafront' in Genoa means on a very busy road with a further flyover between you and the bay, itself a busy industrial area - very noisy and unpleasant; the walk towards the nicer area of town is grotty and rundown too, and to be honest we didn't feel very safe even in daylight. The room was large but very grotty, holes in and stains on the walls, the bathroom had been refurbed but everything else was horrible. Breakfast was nasty too. Don't go!
FAQs
How much does this hotel cost compared to others in Genoa?
The average price for a rental in Genoa is $121 per night. This rental is $166 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Galles. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Galles pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Galles?
We found 3 amenities for this rental. This includes air conditioner, internet / wifi, and tv.
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