Hilton Garden Inn Des Moines West
Hotel in West Des Moines, IA
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free parking, a quick walk to Jordan Creek Town Center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Des Moines West offers 176 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hilton Garden Inn Des Moines West offers 176 air-conditioned accommodations with minibars and coffee/tea makers. 42-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Map of West Des Moines, IA
Available Rooms
Two queens
2 Queen • 403 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Two queens bedroom suite
2 Queen • 533 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
King Standard
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
King Bed Suite
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
One King Bed, Accessible
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
2.0 / 5.0
Overall, it was okay for just two nights. Upon arrival, noticed mini refrig was not working-was unplugged. I plugged it in to find out was VERY NOISY - something was wrong. Called the front desk and gal said she'd try to check into it, but maintenance was on site the next day. Didn't hear from anyone...at some point i got a text from the hotel asking if everything was okay and I responded regarding the mini refrig & that remote batteries weren't working. By the time I got to my room at 5pm - it was swapped out, remote worked, and all was well! The bed/mattress was uncomfortable-hard. These are minor things IMO. Other wise all else was just great!
1.5 / 5.0
The room was comfortable. However, the bathtub faucet handle was falling off and I was unable to take a bath or shower.
5.0 / 5.0
Very nice hotel. Would stay again.
3.0 / 5.0
You let them put "FOX News" on public TVs. Not staying at sites that promote racism. I will find another site in town on my next trip. Sorry
1.0 / 5.0
When we checked in at midnight, the front desk clerk had trouble checking us in because we booked through a third party instead of directly through them. She called a manager on her cell phone and still had trouble, but eventually gave us a room. We had a three night four day stay. We never were able to get the wi-fi to work on our phones. There was a 45 minute power outage on the first morning so I took a shower using my cell phones flashlight as a light in the bathroom. Housekeeping is supposed to come every other day, but our room was never serviced during our stay. Lastly, when I checked out the front desk clerk did not ask me how my stay was. She just said a receipt will be emailed to me through my third-party provider.
5.0 / 5.0
This property was very easy to get to. It was located next to a lot of food and a lot of shopping places and entertainment places very enjoyable place.
5.0 / 5.0
Front door was a little confusing to find
Loved that there was a shaving step in the shower (very unique for a hotel)
5.0 / 5.0
Perfect for families, throughly enjoyed our stay. Breakfast had plenty of variety for everyone.
2.0 / 5.0
Expedia has it listed as breakfast included but when we checked in we were told it’s $15 per person. The power went out while we were there and someone was stuck in the elevator. Pretty stressful situation. After our first night someone came and collected our towels but didn’t replace them or provide any other sort of room service. Just took the towels which felt odd. The phone in our room didn’t work and the tv wouldn’t let us watch anything for more than 5 mins before automatically switching to the movie channel.
5.0 / 5.0
We got the last room available. Clean room, good complimentary shampoo, conditioner, body wash, and lotion. Also great bar and mini snack spot
2.5 / 5.0
Very comfortable bed
3.0 / 5.0
Great location. Facility was clean. Staff was rude and not LGBT friendly.
5.0 / 5.0
Great stay
5.0 / 5.0
Property has all the amenities you could need with a great location that is surrounded by entertainment, dining, and shopping to make the experience even better.
5.0 / 5.0
Quick and easy to check in/out! Clean rooms and everything needed!
4.0 / 5.0
Would stay there again.
2.0 / 5.0
I've stayed 3 or 4 times. The rooms are comfortable and clean. Staff is helpful and friendly.
3.0 / 5.0
It’s was fairly clean
5.0 / 5.0
Good
4.0 / 5.0
Walking distance to Jordan creek mall
5.0 / 5.0
We love this place. It is our stop every year traveling to Wisconsin from Arizona
5.0 / 5.0
Wonderful stay
5.0 / 5.0
We’ve stayed here for years and it is consistently an amazing property.
1.0 / 5.0
Hot tub was broken and our bathroom ceiling leaked- we couldn’t even use the toilet without getting drenched!
Property said they couldn’t help with anything since we booked 3 party :(
2.5 / 5.0
Check in was a breeze and the woman at the desk was so friendly! Bar was great, room was clean. Jacuzzi was great as well! Would definitely book again for a night away!
4.0 / 5.0
I enjoyed staying here
5.0 / 5.0
Clean and reliable!
4.0 / 5.0
We chose this hotel for its proximity to a few attractions, shopping, and the pool / hot tub. The room was clean and for the most part the staff was friendly. The pool area and hot tub were nice, but the hot tub jets didn't work. The entry area, pool area, and hallways were a bit noisy as there were lots of kids running around from a baseball or softball tournament. This isn't the hotel's fault, but it definitely affected our stay. If you simply need a room for the night in this area then this would be a decent option. For what we paid, though, we probably wouldn't stay here again.
3.0 / 5.0
Hot tub was not hot enough, jets did not work and pool was too cold. We come there to use the pool so we probably won’t be back.
3.0 / 5.0
Location is pretty good. Staff was friendly. The room I stayed in had an odd smell, maybe fumigated recently, not sure. I did not complain to the front desk so in fairness no opportunity for them to resolve. The room appeared to be recently, partially renovated, bathroom updated but the rest of the room could have other items replaced. The AC woke me several times throughout the night. Overall, it wouldn't be my first choice in the area.
4.0 / 5.0
A bit on the expensive side but the cleanliness and staff lived up to that standard.
1.0 / 5.0
This property is in really bad shape. I should have taken pictures to share. Really worn out property and not maintained at all.
1.0 / 5.0
The website shows bar/lounge onsite. Upon arival there are 2 bars and neither was open. When i went to my room it was very cold. could not adjust thermostat. Toilet was not operating correctly. would not flush. The breakfast buffet that cost $10 wasnt any better than i have had for free at other motel chains. Will never stay at this facility again. Way to expensive for what it was.
2.5 / 5.0
The hotel was clean and ready for us to check in at 4pm. (We couldn't check in any earlier!) There was coffee and water available as needed. The breakfast was wonderful. (It wasn't free!) The shower was hot and had lots of "power". The room was clean.
1.5 / 5.0
The A/C in our room did not work. They moved us, but because they were completely booked we were not able to get a suite like we paid for. So we did not have the 3rd bed that we needed. They gave us a coupon for breakfast, but would not refund the price difference because we booked through hotels.com. We were not impressed by anything. It is an ok hotel.
1.0 / 5.0
My room flooded and the carpet was wet, they gave me a fan and said they were full. No compensation at all but they did say sorry.
4.0 / 5.0
We were disappointed upon checking in for our stay because we booked a smoking room as an option thru you. They do not have such a thing at that hotel unfortunately. I do wonder if we paid you extra for that option and should get a credit back.
5.0 / 5.0
Starbucks coffee in the room AND very close to the hotel.
5.0 / 5.0
Thank you for cleanliness and friendly staff.
3.0 / 5.0
Fine.
FAQs
How much does this hotel cost compared to others in West Des Moines?
The average price for a rental in West Des Moines is $235 per night. This rental is $50 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Des Moines West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hilton Garden Inn Des Moines West. Enjoy the water!
Is Hilton Garden Inn Des Moines West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Des Moines West?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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