Enjoy Pucon

Minibar, in-room safe, free WiFi, bed sheets

Standard Quadruple Room | Minibar, in-room safe, free WiFi, bed sheets

7.4 / 10.0

Very good(313 Ratings)

Hotel in Pucon

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

Beachfront, with casino
At Enjoy Pucon, you can relax at one of the 3 outdoor swimming pools, play on the beach, or spend the day at a casino.
Housekeeping is available on request.
Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Pucon

Nearby attractions

Villarrica National Park

29.6 mi

Playa Grande Lican Ray

29 mi

Huerquehue National Park

24.6 mi

Salto la China

23.3 mi

Available Rooms

Standard Double Room (Matrimonial)

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room (Matrimonial)

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

1 Queen • 1 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Quadruple Room

1 Queen • 2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Enjoy Pucon

$$$$

7.4 / 10.0

Very good(313 Ratings)

Hotel in Pucon

3-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Pets allowed and more

About this hotel

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Pucon

Nearby attractions

Villarrica National Park

29.6 mi

Playa Grande Lican Ray

29 mi

Huerquehue National Park

24.6 mi

Salto la China

23.3 mi

Available Rooms

Standard Double Room (Matrimonial)

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Double Room (Matrimonial)

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Triple Room

1 Queen • 1 Single

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Quadruple Room

1 Queen • 2 Single

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Twin Room

2 Single

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.4 / 10.0

Very good(313 Ratings)

3.0 / 10.0

Dec 2024

Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.

8.0 / 10.0

May 2024

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.

6.0 / 10.0

Apr 2024

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old

5.0 / 10.0

Nov 2023

Nice hystorical hotel with a fantastic SPA

4.0 / 10.0

Oct 2023

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement

8.0 / 10.0

Feb 2023

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!

4.0 / 10.0

Sep 2022

Poor conditions and ugly staff …

6.0 / 10.0

Feb 2022

nice staff, well located. a little bit old.

3.0 / 10.0

Feb 2022

nice staff, well located. a little bit old.

6.0 / 10.0

Jan 2022

Needs to be renovated , everything looks and feels old

3.0 / 10.0

Jan 2022

Needs to be renovated , everything looks and feels old

5.0 / 10.0

Dec 2021

Amazing breakfast and amazing views. The room and bathroom were large and everything was nice and clean in such a historic looking building. You could tell it was old but the good kind of old. Felt very cool to stay there

2.5 / 10.0

Dec 2021

1.5 / 10.0

May 2021

Las instalaciones son antiguas, baño con sarro, aspecto sucio... las habitaciones necesitan una reforma total.

4.0 / 10.0

Mar 2020

Nice location, but very run down and poorly equipped. No restaurant, but at least the bar has improved. Not possible to connect to WiFi in the rooms as the signal is too poor. Breakfast was not impressive, but partly due to the Corina virus This hotel is way too expensive for the quality

3.0 / 10.0

Jan 2020

I was in Pucon for my son's wedding. He had booked the Bambu Lodge for the wedding (3 nights) so I just needed a room for the first night in town. For ease I booked the Bambu lodge and then they cancelled on me so I needed to find a room for that one night and not being sure about other hotels I found (which had better ratings, but only a few ratings) I decided to stay at Enjoy. The pictures made it look awesome and liked the lakefront location. Well, the common areas were very nice, the location was great but the room was really dated, run down and in poor condition. I just figured this was the norm, it's a foreign country, first time there... It was also very loud until midnight or later so don't plan to go to bed early.

1.5 / 10.0

Jan 2020

I was in Pucon for my sons wedding. He had booked the Bambu Lodge for the wedding (3 nights) so I just needed a room for the first night in town. For ease I booked the Bambu lodge and then they cancelled on me so I needed to find a room for that one night and not being sure about other hotels I found (which had better ratings, but only a few ratings) I decided to stay at Enjoy. The pictures made it look awesome and liked the lakefront location. Well, the common areas were very nice, the location was great but the room was really dated, run down and in poor condition. I just figured this was the norm, its a foreign country, first time there... It was also very loud until midnight or later so dont plan to go to bed early.

2.0 / 10.0

Dec 2019

Señoritas que recibieron o atendieron mi check in fueron muy serias, les falta aprender a sonreír. No me hacen ningún favor al atenderme, muy por el contrario, el favor se los hago yo al preferir su hotel. Falta de aseo en pasillos y ascensores. Pieza y baño muy cómodos y limpios y ordenados.

10.0 / 10.0

Nov 2019

For the price, it’s good. Room spacious, view to the lake and had everything for a family room

5.0 / 10.0

Nov 2019

For the price, it’s good.Room spacious, view to the lake and had everything for a family room

2.0 / 10.0

Nov 2019

Property is old and not taken care of, bad management even though staff is very nice. The only good thing is the incredible view of the lake.

1.0 / 10.0

Nov 2019

Property is old and not taken care of, bad management even though staff is very nice.The only good thing is the incredible view of the lake.

8.0 / 10.0

Apr 2019

Excellent view. Great room, in the process of being renovated/updated. Parts of the hotel are a little shabby, but it really seemed to add to the charm.

8.0 / 10.0

Mar 2019

Location is excellent, we have a suite with lake view, breakfast was good. Because is an old building, they should do some renovations to some areas

4.0 / 10.0

Mar 2019

Location is excellent, we have a suite with lake view, breakfast was good.Because is an old building, they should do some renovations to some areas

2.0 / 10.0

Mar 2019

This place is a dump. Rude staff, old and outdated grounds. Rooms are in terrible condition.

6.0 / 10.0

Jan 2019

This place has great amenities and a wonderful location right on Pucón’s black sand beach. It’s also very close to all of the restaurants and shops in town. However, the hotel is old and the rooms are quite dated. Sound travels easily through the walls, to the point that it sounds like your neighbors are in the room with you. If you’re a light sleeper and don’t stay up partying until early morning, you may find this place a less relaxing than expected.

3.0 / 10.0

Jan 2019

Needs something me updating. Service was so so

2.0 / 10.0

Jan 2019

Property is in poor conditio, It needs to be rebuilt

2.0 / 10.0

Jan 2019

The hotel is very old and in desperate need of a face lift, it is dark and rooms are dirty. The roof was falling down in places and even had security tape to stop people walking in places in the garden due to the risk of falling tiles and brickwork. The heating system was on full (not able to turn off) even though it was summer and no fan when asked. We also did some overnight washing expecting the clothes at 12 noon 'as the paperwork said' only to have housekeeping come to our room at 12 midnight and insist on a cash payment or we had to go to reception to pay by card. No option to add to our room bill. We left early just to get out of there. The staff were helpful they can only do so much. I feel they should have emailed us to let us know the hotel is having an ongoing building project instead of having a letter next to the bed so we could have decided if we really wanted to stay there or book something else. I'm sure there are better options in the town

5.0 / 10.0

Jan 2019

We really enjoyed our stay here! The staff was super helpful. We arrived early and while they could not check in right away, they gave us wristbands to use the amenities while we waited. Concierge was amazing - she booked our whitewater rafting trip and gave us hiking trail recommendations. The hotel was built in the 1930’s and can best be described as shabby-chic. Very beautiful grounds, just a bit old and beds are not that comfortable. Free kayaks before 1pm to use on the lake were a nice perk! Gym had a great selection of machines and free weights. You had to wear a swim cap to use the indoor pool which we found a bit odd, so we just used the outdoor one which was also heated (but still a bit on the cooler side). Rooms don’t have a/c but temp drops at night so you’ll be fine. Parking lot is 2 blocks away next to the casino (which is not located on the property either). Breakfast is included and is terrific! Great place!

3.0 / 10.0

Dec 2018

This hotel has one good thing and one good thing only: the views. If you are facing the lake, you have a view of the lake and if you are facing the city, you will have a majestic view of the Villarica volcano (assuming you are visiting during sunny days). Beyond that, this hotel is in critical need of some TLC. I had been to this hotel about 10 years ago and it hasn't changed a bit since Enjoy casinos took over. Not a single renovation has been done nor a single stain has been removed. Black mold in the bathrooms, hard beds, furniture from the 60s (not well kempt), and a buffet breakfast with a terrible selection of food come standard with each room. Check-in is at 4:00 PM and it seems to be hard rule, I didn't see a single person allowed to check in early despite rooms being available. Parking is 2 blocks away across from the casino (which is not on-site - a plus for us, might be not so great for gamblers). Overall, I am not sure this hotels qualifies for the 3 stars it has; perhaps 2 or 2.5 at most.

4.0 / 10.0

Sep 2018

Nice hotel with a beautiful setting

5.0 / 10.0

Apr 2018

gran pucon is always my favorite while staying in pucon

3.0 / 10.0

Apr 2018

Beautiful building and everything perfect

2.5 / 10.0

Jan 2018

The stat was wery good. We arrived in Pucón with the night bus without having booked any place to stay. After booking the hotel online we were able to check in and get our room right away. Which was amazing since we had been travelling with bus for almost over 20 hours. The bed was comfortable and the room was clean. Great service. The breakfast was good. But I missed some vegetables, there were no tomatoes or cucumbers we could put on the food or eat by the side.

3.0 / 10.0

Jan 2018

2.0 / 10.0

Dec 2017

Incredibly noisy at night. Very thin walls, run down in all directions. The beds and pillows are awful.

4.0 / 10.0

Oct 2017

Big but old room, the wifi doesn't work well in the rooms

3.0 / 10.0

Nov 2016

It's got great views, but the staff were indifferent, except housekeeping who were consistently lovely. Good size rooms, but limited plugs - beds comfortable.

FAQs

How much does this hotel cost compared to others in Pucon?

The average price for a rental in Pucon is $137 per night. This rental is $28 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Enjoy Pucon. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Enjoy Pucon. Enjoy the water!

Is Enjoy Pucon pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Enjoy Pucon?

We found 10 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and laundry.

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8.4 / 10.0

Excellent(14 Ratings)

Departamento en Pucón

Enjoy Pucon

Hotel in Pucon

Reasons to book

About this hotel

Amenities

Map of Pucon

Nearby attractions

Available Rooms

Standard Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Superior Triple Room

Superior Quadruple Room

Standard Twin Room

Enjoy Pucon

Hotel in Pucon

Reasons to book

About this hotel

Amenities

Map of Pucon

Nearby attractions

Available Rooms

Standard Double Room (Matrimonial)

Superior Double Room (Matrimonial)

Superior Triple Room

Superior Quadruple Room

Standard Twin Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Pucon?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Enjoy Pucon pet friendly?

What amenities are available at Enjoy Pucon?

Explore similar vacation rentals in Pucon

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