Metropole Hotel Kampala
Hotel in Kampala
3-Star Hotel
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Suburban hotel with 2 restaurants and free breakfast
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Metropole Hotel Kampala offers 60 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with 2 restaurants, this hotel has a fitness center and a bar/lounge. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and 24-hour room service.
Metropole Hotel Kampala offers 60 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Kampala
Available Rooms
Deluxe Double Room, Golf View
1 Double • 279 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Business Double Room, Golf View
1 Double • 271 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Single Room
1 Queen
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Business Double Room, City View
1 Double • 272 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Double or Twin Room, 1 Double Bed, Front View
1 Double • 274 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
Stay was comfortable
1.5
The hotel neds some updates, it's very old
1.0
I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
1.5
Good basic rooms, restaurant. Very good value
0.5
Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
4.0
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain.
The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
2.0
The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
1.0
If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
1.0
very noisy on the street sided room.
I cant sleep due to loud club music
1.5
Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in.
Facility status varies from room to room. Especially, lighting and bathroom drainage are different.
Housekeeping time varies with employees.
Accommodation costs US$ 75/day, which is not cheap.
2.0
Food from restaurant was excellent especially the Thai and the fish.Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.Adequate gym facility.Good siting area for a small hotel
4.0
Food from restaurant was excellent especially the Thai and the fish.
Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front.
Adequate gym facility.
Good siting area for a small hotel
5.0
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent.
The staff is very friendly and helpful.
Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
2.5
The breakfast spread each morning was excellent, and the food in the restaurant is also excellent.The staff is very friendly and helpful.Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
4.0
Very cooperative staff and rooms are run down a bit.
4.0
Staff is extremely friendly and attentive.They made my stay all the better
0.5
The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
1.0
The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
1.0
Breakfast choice was poor
1.0
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
2.0
Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
1.0
The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun.If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
2.0
The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun.
If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
1.0
Hotel was located in a good spot. Overall experience was good. Staff were friendly and helpful. More TV channels would have been nice.
1.0
Rooms on street side are loud. Great staff. Location close to clubs. Good food.
3.0
The facilities are sufficient, although do show some wear and tear, though this may add to the experience of your visit. Internet service is slow, but can handle most email needs.
3.0
The hotel is in a pretty convenient location but is very basic and over priced.
4.0
very nice hotel. comfort, amenities, restaurant all very nice. Excellent breakfast buffet. Bed was very, very comfortable. Hall lights often turned off, poor visibility to room. Internet spotty, but were upgrading room connetions,. (fine in lobby)
1.5
This is a clean, safe and comfortable hotel which is reasonablly priced.However one side of the hotel faces a very busy street which may be disturbing.They should consider sound proof windows.They levey a 4% charge for use of credit cards which is not posted but told to you at the time of checking out.This is a scam.
FAQs
How much does this hotel cost compared to others in Kampala?
The average price for a rental in Kampala is $83 per night. This rental is $101 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Metropole Hotel Kampala. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Metropole Hotel Kampala pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Metropole Hotel Kampala?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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