Nice stay

The hotel staff are truly incompetent! I booked this hotel thru my hotels.com App using my Apple pay. Everything was confirmed and when I checked in their was no issues. The room was ok and clean. Nothing special. We were told that breakfast was until 10am so w3 went down at 9:30am and the staff was cleaning up and mostly everything was gone! They had not replenished anything. We had to ask for milk for our cereal and were given some with a scowl on the staffs face like it was a real imposition! Very rude behavior! If the staff is not going to replace anything then they should inform customers that breakfast is open until 10am or until everything is gone! Not cool! So then we go to check out- and they inform me that my room was NEVER PAID for? WTH? I show them my Apple Payment & Confirmation, but they kept telling me they did not receive it! They want me to keep my reservation open and call them later after contacting hotels.com/expedia. I told them I was not going to leave until it was resolved cause I’m not leaving my acct open with them. They finally told me they had to redo my reservation and recharge me…. So I said fine- just get me out of here, cause I need to leave! Well they did recharge me SEVERAL TIMES! I had to contact my credit card company when I got home, cause not only does my statement show the original Apple Pay charge- but several new charges from them as well! So now a ONE NIGHT STAY is costing me over $500! Bunch of crap!

Staff so helpful and friendly!

Nice stay after a long day at track meet we were able to shower and rest well. Staff was very friendly and nice.

Room has stinky smell. Not up to the mark.

Great experience

Always enjoy staying here. Comfortable beds and close to the airport.

The stay was fantastic.

Breakfast not refilled fast enough

Wonderful

We had dirty towels in our room and the night desk person was extremely rude !

Done with Hampton. The beds are very uncomfortable! Invest in some new, better quality mattresses already! Absolutely one of the most uncomfortable, back busting beds in the motel industry.

This was not the cleanest hotel we've stayed in. You could tell it had been smoked in at some point. Was very musty. We had 2 rooms. In the first, the sheets were dirty. Bed made but sheets were dirty. We had to go down to the front desk to get new sheets and then made our own bed. About 20 mins later, 2 unknown men came to our door and started knocking. They were not hotel employees. We were scared. We had to call for assistance. Assistance came immediately but the guys were gone. The lady at the front desk was very gracious and helpful!!! She put us in another room. We went in and alas, there were already people staying in that room. Went back to the front desk and got another room. Finally got settled in. The stay was average. Our other room was musty but okay. The lady at the front desk, again, was phenomenal and helpful but we won't be staying at this place again.

Check in was awesome! Bed is comfy! Room clean! Love it!

Excellent service and nice room! I will stay here again. It’s very close to shopping and restaurants.

The Bed was so hard you couldn’t even sleep! Went to Check out had to wait 25 minutes before anyone came to wait on me to check out!

Is was nice. Need more parking

Great location and great shopping and restaurants close by

My over-all experience was amazing at this location! I don't have no complaints. The staff was amazing & breakfast was awesome! Definitely worth booking!

Our stay was great. Ebony, our front desk person had the pool working and ready for us when at first it wasn't going to be working. We had about 15 1st-6th graders coming for the state reading fair and we booked the hotel specifically for the indoor pool.

The staff was very helpful and nice. Rooms was very comfortable

Remodel happening but otherwise good.

We loved the heated indoor pool, the free continental breakfast, clean and spacious room, and friendly staff. Strongly recommended!

Friendly staff, good breakfast.

All was well

Great stay. One waffle maker slowed down breakfast. Enjoyed watching kids make them.

Everything was good with the property and my room. The only thing I didn't like was having to wait for someone at the front desk. Was there a good 10 minutes. Had to call, no answer. "Manager on duty" finally came out but dying told me to hold on. Wait a few extra minutes, someone else comes out. Didn't greet me at all, but was very friendly to the construction crew.

The meeting room for a small convention was very good. The morning breakfast was delicious.

Always a great stay

We were looking for somewhere in a safe area with an indoor pool. The Hampton Inn was the perfect choice. From our check-in to our room cleaning, we were pleased.

Beds were super comfy and staff was very helpful

Weekend trip to the Dixie National Livestock Show. Hotel staff was very friendly and helpful. Excellent location and room was very nice.