Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed | Bathroom | Shower, free toiletries, hair dryer, towels

Room, 2 Twin Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

8.6

Excellent(358 Reviews)

Hotel in Sandton

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a full-service spa connected to a shopping center in Johannesburg
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
Housekeeping is available on request.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sandton

Nearby attractions

Montecasino

13.1 mi

Gold Reef City Theme Park

Available Rooms

Guest Room,1 King Bed ,Non-smoking

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds, Non Smoking

2 Single • 265 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

$$$$

8.6

Excellent(358 Reviews)

Hotel in Sandton

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Garden

Map of Sandton

Nearby attractions

Montecasino

13.1 mi

Gold Reef City Theme Park

Available Rooms

Guest Room,1 King Bed ,Non-smoking

1 King • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite, 1 King Bed

1 King • 462 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Twin Beds, Non Smoking

2 Single • 265 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed, Non Smoking

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

8.6

Excellent(358 Reviews)

5.0

Nov 2024

Amazing property and great location with lots of restaurants around.

10.0

Aug 2024

This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.

5.0

Jul 2024

The stay was great. Staffs were so friendly in reception and hosting.

4.0

Mar 2024

Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.

10.0

Feb 2024

Love staying in this unique and conveniently located hotel when I visit Johannesburg.

10.0

Nov 2023

Staff were very friendly and helpful. Hotel had everything we needed.

10.0

Nov 2023

Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.

8.0

Nov 2023

Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.

10.0

Nov 2023

The hotel was amazing. The staff we’re very friendly and helpful always

5.0

Aug 2023

The hotel itself was very good, clean and bright. Staff was friendly and helpful.

8.0

Feb 2023

I like the location of the hotel , close to shooping center and lots of good restaurants around it. what I didnt like about the rooms, three wasn't enogh sapce to store your clothes and in the bathroom no room to leave your toiletery which made it very inconvenient.

4.0

Dec 2022

The room was modern and perfect for a single traveller. Well maintained hotel with great reception staff. Super professional concierge and nice pool area with great dining and lounging areas. The location is sublime.

5.0

Nov 2022

Room clean and confortable, Breackfast very good. Area around is good and safe with shops and restaurants. I'll be back.

10.0

Nov 2022

This is in a great location to be able to step out of the hotel and have a number of shopping and dining options. Hotel itself is lovely and rooms are well appointed.

4.0

Sep 2022

When we booked we asked for a room with bath and they accepted our booking. On arrival we were given a room without a bath and were informed that all rooms had no bath except for 3 in the entire hotel which are booked long in advance- we booked over 6months ago. Hotel looks tired and rooms very small. No toiletries were available in the room. Staff were outwardly friendly but totally matter of fact and not helpful at all. Was not told that parking was included by reception and the porter asked me why I was paying for parking since I was a guest. He directed me to reception where happy to then stamp the parking ticket but were not forthcoming as to why I wasn’t offered the same.

5.0

Sep 2022

It is a very decent and comfortable hotel. Location is excellent and near the shopping mall and spa. Security was excellent too. Check in was fast. Room service was good and they allowed a late checkout without extra expenses. We had 6 pieces of luggage and they allowed all to be stored in their luggage room, after checkout. The restaurant in the premises was excellent and overall the hotel was very good value for money.

5.0

Jun 2022

Highly recommend if you enjoy smaller boutique style hotels and good safe location.

1.0

Jun 2022

Not good our room was freezing

2.0

Jun 2022

Not good our room was freezing

2.5

May 2022

The hotel is beautifully decorated....it was sheik and modern. The staff was friendly and willing to help.

5.0

May 2022

The hotel is beautifully decorated....it was sheik and modern. The staff was friendly and willing to help.

5.0

Apr 2022

Very good professional service from all the very nice staff throughout our stay. On arrival at 6pm our room wasn’t ready. The manager, Lesedi, immediately intervened, apologized and offered a voucher for a milkshake. While small it was a nice gesture and he took responsibility. Our room was ready 10 min later. So 10/10 for device.

2.5

Apr 2022

Outstanding service. No scales in gym so asked at Reception. They bought them inside an hour. Staff were friendly and couldn’t be more helpful. Rooms lovely and clean.

5.0

Apr 2022

Outstanding service. No scales in gym so asked at Reception. They bought them inside an hour. Staff were friendly and couldn’t be more helpful. Rooms lovely and clean.

2.5

Mar 2022

Protea Hotel Fire & Ice @ Melrose Arch is a fab place to stay. The staff are super friendly and helpful - big credit for helping out when my travel plans changed. Melrose Arch is an ideal location in the Northern Suburbs... Good selection of shops and eateries, popular with a young, cool and diverse crowd.

3.0

Mar 2022

2.0

Oct 2021

Was upgraded to the Marriot across the road. Staff could not have been more helpful and accommodating. Slightly disappointed for a brand new hotel, but every inconvenience was addressed and addressed well. Thanks for the stay :)

2.0

Dec 2020

Good location. Everything else was poor - not clean, noisy at night, staff extremely unhelpful

1.0

Dec 2020

Good location. Everything else was poor - not clean, noisy at night, staff extremely unhelpful

2.5

Mar 2020

Located in a safe area for a solo, this Protea is outstanding. The staff were very helpful in arranging activities and suggesting local places to go to. The room was very comfortable. I had dinner at the restaurant and both the vibe and the food were very nice.

2.5

Mar 2020

4.0

Jan 2020

It was in a gated and secure area.And was basically a small town with all the amenities you required.

8.0

Jan 2020

It was in a gated and secure area. And was basically a small town with all the amenities you required.

2.0

Jan 2020

We liked the location and the friendliness of the staff. However the bathroom was awful. It was like a wet room either water from the shower spilling all over the bathroom. The key to the room was terrible. We had to keep asking them to change it. Sometimes it worked after several attempts. Finally there was no where to sit in our bedroom. Actually there was also no shelf in the bathroom to put our cosmetics and we had to leave our cosmetics on the floor.

4.0

Jan 2020

5.0

Dec 2019

I loved everything about this hotel, the location deserves a perfect 10 the decor the atmosphere! Even the authentic African dish I had was awesome.... best oxtails I’ve outside my mothers!

1.0

Dec 2019

Lost my prepaid 1 week reservation and took awhile to sort it out. Came back day 2 and I was locked out, lost reservation again and room not cleaned. Getting service in the restaurant is very slow. Servers stand around chatting in groups. Food is averae to poor

2.0

Dec 2019

HotelLocation and overall feeling was great. Not enough chairs at the swimming pool.

2.0

Nov 2019

Front desk staff are rude and unhelpful. Great hotel location. Rooms are clean but tired and need an upgrade. All in all - hotel ok but staff need major work - bad attitude

5.0

Nov 2019

Great service, great accomodation, great location. Will stay there again

FAQs

How much does this hotel cost compared to others in Sandton?

The average price for a rental in Sandton is $107 per night. This rental is $52 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch. Enjoy the water!

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony or patio.

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8.5

Excellent(1,098 Reviews)

The Capital Melrose

Hotel

in Johannesburg

1 queen bed

Pool · Kitchen or Kitchenette · Air conditioner

Experience the best of Sandton with this Hotel available for $131. This property is equipped with amenities including Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Hotel in Sandton

Reasons to book

About this hotel

Amenities

Map of Sandton

Nearby attractions

Available Rooms

Guest Room,1 King Bed ,Non-smoking

Junior Suite, 1 King Bed

Room, 2 Twin Beds, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Hotel in Sandton

Reasons to book

About this hotel

Amenities

Map of Sandton

Nearby attractions

Available Rooms

Guest Room,1 King Bed ,Non-smoking

Junior Suite, 1 King Bed

Room, 2 Twin Beds, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Reviews

FAQs

How much does this hotel cost compared to others in Sandton?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Protea Hotel Fire & Ice by Marriott JHB Melrose Arch pet friendly?

What amenities are available at Protea Hotel Fire & Ice by Marriott JHB Melrose Arch?

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