It was a roof over our head and a warm place to stay for the week. For a week stay we had to move our room due to the suspect of unauthorized entry in our room which was immediately resolved by the staff. The second room the TV didn't work unless it was hooked up with my personal electronics. It was suggested that we move again in which we declined as it was late in the night and busy with family. The beds for the two rooms were extremely uncomfortable sunk down to the springs. The pillows, linens, beds and towels were all overdue for a refresh as they were terribly worn out with holes. The climate control to the rooms needs to be addressed either use the unit or the wall control. The toilet flappers were broken and had to be repaired by maintenance. The carpet in the hallways have seen better days ripped, faded and worn out. I would've spoken to the manager myself however she was already being lectured by other guests with the similar complaints. Guests were not respectful of quiet time with running in the hallways, randomly knocking on doors at all hours of the night. This is a disgraceful place for families to stay for an affordable place to see thier family in a military town. The excuse given: this place recently changed ownership. Shut it down refresh it and reopen. Do not try to stay open during transitions. I hope a negative review will improve this place in the future it will take a lot of time to bring it to corporate level standard.

Needed a hotel for one night for a last minute birthday dinner out of town. Booked and loved the stay. It was cleann, great location, and staff was friendly

We were given the wrong room key and tried to get into an occupied room. Front desk clerk apaologized and used the excuse that she works two jobs. Went through the embarrassment of trying to open the door and greeted by a baffled guest as to why we were trying to getinto theor room. The hall way in the 3rd floor smelled like marijuana smoke. We werent greeted when we arrived the level of customer service wasnt LaQuinta inn style i have been ised to getting. At breakfast someone dropped a bagel.with cream cheese and the floor was smeered. An employee was told abiut it and they just nodded their head, no acknowledgement of we will get right on it , a thank you for letting us know, nothing. At check we were just pointed to a spot on the counter for where to leave the keys.no greeting and was not asked about stay.

Every thing is good just one thing I'm staying on 2nd floo,r the room on above my room is so loud and I heard the wood creaking above.

I'm not sure whether this is a Hotels.com or La Quinta Inn issue or both. We pre-paid for 2 queen beds and were placed in a king room with a sofa bed. We made it work but it was disappointing.

Lobby, hallway,were dirty, overall metal was ok . Beds were awful

clean but dated

The service was very poor. The desk clerk was very rude. The was a light inside the bathroom vent that appeared to be illegal recording I think this place needs invesdThe hotel only offer room services every 3 days. This is unsanitary. The carpet was very dirty in the hallway. There was also a huge gap in between the door and the door frame . I will never stay here again