Imperial Hotel & Spa

Imperial Suite Room with Old Quarter View | View from room

Body treatments, hot stone massages, Swedish massages, body scrubs

Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view | Bathroom | Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

4.7 / 5.0

Outstanding(288 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Art Deco Hanoi hotel connected to the convention center, steps from Hang Gai Street
A full-service spa, a restaurant, and a nightclub are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.7 mi

Vietnam Museum of Ethnology

5.4 mi

My Dinh National Stadium

8.9 mi

Hanoi Old Quarter

0.3 mi

Available Rooms

Deluxe Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Imperial Suite Room with Old Quarter View

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite Room

1 Queen • 1 Single • 452 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room with City view

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Imperial Hotel & Spa

$$$$

4.7 / 5.0

Outstanding(288 Ratings)

Hotel in Hanoi

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

Hot tub or spa

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1.7 mi

Vietnam Museum of Ethnology

5.4 mi

My Dinh National Stadium

8.9 mi

Hanoi Old Quarter

0.3 mi

Available Rooms

Deluxe Room

1 Queen • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Imperial Suite Room with Old Quarter View

1 King • 452 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Suite Room

1 Queen • 1 Single • 452 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Executive Room

1 Queen • 301 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Room with City view

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

4.7 / 5.0

Outstanding(288 Ratings)

2.5 / 5.0

Aug 2024

Simple check in and staff were generally very friendly and helpful! Close proximity to Hoan Kiem Lake and 4P Pizza just outside the hotel!

2.5 / 5.0

Aug 2024

The Imperial Hotel and Spa was excellent. We were warmly welcomed and checked in was quick and smooth. The staff were alway polite, helpful and caring.Help was give readily. The hotel was in a very good position close to Kiem Lake and the old Quarter We received a lovely gift of coffee and a coffee brewer which was a total surprise. Thank you Alex and staff

5.0 / 5.0

Jul 2024

The Customer Service was outstanding

5.0 / 5.0

Jul 2024

First and foremost the staff is the star of the hotel. They went above and beyond to provide in depth explanation of the room as well as hotel amenities. They also provided lots of local information as well as cautionary information of the area. The rooms are well equipped with the normal amenities including water for travelers. The hotel is also just a street away from Hoe Kiem lake which makes it easy for us to shop around the area.

5.0 / 5.0

Jun 2024

Excellent service and staff were very kind from the door person to the receptionist and the restaurant The food was very tasty and healthy Drs Huỳnh and Vo

5.0 / 5.0

Jun 2024

Staffs are friendly and attentive to our needs. Massage within hotel by Hua is fantastic! Popular Pizza 4P’s is located just a stone thrown away.

5.0 / 5.0

May 2024

Situated in heart of old quarter and walkable to the lake and shopping streets.

2.5 / 5.0

May 2024

Good location , staff are friendly.

5.0 / 5.0

May 2024

The staff were super attentive and amazing!

3.0 / 5.0

May 2024

This property has a lot of potential but completely falls short of even being a 3 star. There is a complete lack of detail in everything. The rooms meet the minimum standard of clean, meaning the sheets and towels are changed and trash is taken out, however they are very dusty, with dusty cobwebs everywhere. The mirrors and doors are covered in fingerprints and dirty smudges. The high touch areas, like handles, hair dryer and tv remote were greasy. Also, the towels were clean, but were very worn out and many had stains.

4.0 / 5.0

May 2024

Conveniently located with everything within walkable distance. Room is spacious but a bit dim. Sadly there was a bug on my bed on the 2nd day but other than that the room is generally clean.

2.5 / 5.0

May 2024

Good hotel, excellent service. but location accessibility is bad during weekends as the road leading to hotel would be closed.

5.0 / 5.0

Apr 2024

Travelled with elderly parents so I was looking a hotel with a lift and chanced upon Imperial Hotel and Spa on Expedia. It did not disappoint. All the staff were courteous, kind and welcoming. They made our stay very comfortable. Our receptionist Grace was very helpful and went all out to facilitate our travels. They made it a point to confirm all our travel pick up details! The area is great - food and massage options are just a stone throw away. There is some age to the hotel (expected and they were upfront about it) but the service and accessibility made up for it. Will definitely recommend this hotel!

5.0 / 5.0

Mar 2024

very good

5.0 / 5.0

Mar 2024

It is in the heart of the old quarter, but still very calm and peaceful inside the hotel. The breakfast was incredible- lots of delicious choices, each day a bit different.

2.5 / 5.0

Mar 2024

We had a a very nice stay at this hotel. The accomodaions were excellent and the staff was friendly and professional, always prepared to help and make your stay an enjoyable one. I highly recommend Hanoi Imperial Hotel.

4.0 / 5.0

Mar 2024

Less amount of hot water was running. The staff are so kind. The location is unique and convenient. I recommend this hotel, if you don’t need to take a bath with a tub.

2.5 / 5.0

Feb 2024

The location was very convenient with lots of places to visit, eat and shop.The staff were fantastic and helpful. The room was spacious, the bed was huge and pillow smelled nice.

2.5 / 5.0

Feb 2024

Great location in the Old Qtr close to the lake and many restaurants. The staff here are so helpful but not over the top. They were willing to help with any questions. We are very willing to recommend this hotel.

5.0 / 5.0

Feb 2024

Very kind and helpful staff.

3.0 / 5.0

Feb 2024

Its fine

1.0 / 5.0

Jan 2024

the service is perfect, but the hotel is old, unstructured and the water has to be heated for 20 minutes. cost x benefit is not worth it. Poor breakfast.

5.0 / 5.0

Jan 2024

My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.

5.0 / 5.0

Jan 2024

The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights. The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.

5.0 / 5.0

Jan 2024

Stayed here in early December for a night. It’s tucked away in a street on the northwest side of the lake, which is a 5 min walk away. I arrived in a taxi and the staff greeted me immediately upon exiting the car. They helped me with my backpack and gave me a cup a tea while signing me in at the front desk. The hotel went through a recent remodel since the last time I stayed here and it is top-notch. Super clean and felt super comfortable. The staff was very attentive throughout the stay and the breakfast buffet was pretty good! Definitely good too start up your day for Hanoi. Perfect location and walkable for everything around and there’s even foot massage places down the street you can go to right after a long day of walking. I stayed here once before 4 years ago, and tried it out again because I thought the first experience was already good. Would definitely recommend here to stay for a short or long period of time.

2.5 / 5.0

Jan 2024

We were extremely content and happy with the overall hospitality and wonderful support by the front desk team!! It was a true Omotenashi spirit extended by the team and we will certainly come back and stay at this same hotel upon our return to Hanoi next time! Million thanks to the team!

2.5 / 5.0

Dec 2023

Hotel was located close to all attractions in the Old Town. The reception staff was Excellent. They anticipated my needs. Helped me to confirm my transport pick up for my tour to Halong Bay without me asking. They noticed I had made two separate bookings before and after Halong Bay. They pressed the lift buttons once I walked in through the door.

5.0 / 5.0

Dec 2023

The front staff and restaurant staff were all very kind and responded politely when there was something I wanted to arrange or something I wanted to ask. The breakfast menu changes every day, so I didn't get bored even though I stayed there for a week. It's located in a convenient area, so it's easy to get around the old town, and the sound in the room doesn't bother me that much. I used the airport shuttle service arranged by the hotel for 22 dollars, and it was very convenient as I didn't have to worry about getting picked up and the time was accurate. I took advantage of the late check-out until 8pm, and was charged 2,500,000 VND, which is almost the equivalent of one night's stay, but they cleaned the room and changed towels, so I was able to spend comfortably until the night, so I thought it was a good thing.

2.0 / 5.0

Dec 2023

The service of the reception staff was first class. They spoke good English and were very helpful. The location of the hotel was also good- within walking distance to most places in the Old Town. What I did not like was the design on the bathroom. The glass divider on the bath tub was not long enough to stop water from splashing onto the floor of the bathroom. And housekeeping should wash the shampoo bottles. It was not pleasant to have to touch a slimy and soapy shampoo/conditioner/bath gel!

2.5 / 5.0

Dec 2023

Very good hotel, only wish the room we got had a better bathroom. Otherwise wonderful hotel, great location and great hotel staff. Special thanks to Grace who was very helpful, friendly and made our stay better knowing we could ask her for help at any time. Would stay again.

5.0 / 5.0

Nov 2023

Very helpful and friendly staff. Very clean and well cared for. Highly recommend

5.0 / 5.0

Oct 2023

People who work there most the kind of people I ever met and breakfast was excellent.

5.0 / 5.0

Oct 2023

The staff are extremely helpful and kind. The location is very convenient for finding what I needed

5.0 / 5.0

Sep 2023

Hotel is amazing, clean, great location, friendly and attentive staff. We had to leave early at the airport, they made sure to prepare us a great breakfast to go. I would highly recommend it to everyone.

4.0 / 5.0

Aug 2023

The staff members were extremely kind and made every effort to assist with any requests. They gave us a very warm welcome by providing a complimentary welcome tea and offering information about nearby attractions.

5.0 / 5.0

Jul 2023

Cute colonial style room and property. Excellent breakfast buffet conveniently offered for four hours every morning. Staff super helpful and friendly. Only negative to this hotel is the front door. It’s hidden behind a gauntlet of parked motorbikes, plants, a street vendor partially blocking access and an occasional rubber hose on the ground. We also experienced a miscommunication about the minibar. My wife and I are certain that the representative showing us into the room said that the drinks were free. There was only one coke, one beer and some bottled water. We drank these daily and they were replaced but then we were charged for them. Airport pickup billed to room was nice. We would stay again.

5.0 / 5.0

Jul 2023

All staff were exceptional, especially the front desk and Manager, Ian. Excellent location, in laneway with good choice of restaurants and couple of bars. Rooms were quiet and comfortable. Breakfast was on the 8th floor and had a good variety. Would highly recommend.

5.0 / 5.0

May 2023

Great service Large clean nice room Good breakfast buffet

2.5 / 5.0

May 2023

Fantastic hotel, great location. Very friendly and helpful staff, couldn't have done more for us. Some rooms don't have windows so upgrade to the best room available it doesn't cost much more. The breakfast was excellent. The hotel is in the old town right beside the lake and everything is in walking distance. Have stayed here 3 times already and wouldn't stay anywhere else in Hanoi.

1.5 / 5.0

Feb 2023

Good location, large rooms. Very nice staff. Giving 3 stars just because manager wouldn’t allow a refund for one night we didn’t make it due to visa issues. All the details they sent in a welcome email, wish they would’ve mentioned they can assist with visa entry and/or to get one.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $62 per night. This rental is $131 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Imperial Hotel & Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Imperial Hotel & Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Imperial Hotel & Spa?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, laundry, and hot tub or spa.

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4.9 / 5.0

Outstanding(1,009 Ratings)

The Oriental Jade Hotel

Imperial Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Room

Imperial Suite Room with Old Quarter View

Family Suite Room

Executive Room

Premium Room with City view

Imperial Hotel & Spa

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Deluxe Room

Imperial Suite Room with Old Quarter View

Family Suite Room

Executive Room

Premium Room with City view

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Imperial Hotel & Spa pet friendly?

What amenities are available at Imperial Hotel & Spa?

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