Kaya Izmir Thermal And Convention
4.2
Excellent(428 Reviews)Hotel in Izmir
5-Star Hotel
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Luxury Izmir hotel in Narlidere with 2 restaurants
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Kaya Izmir Thermal And Convention offers 316 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 43-inch LCD televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, and hair dryers.
This Izmir hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Izmir
Available Rooms
Deluxe Room
1 Double • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Junior Suite
1 Double • 1 Single • 538 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suit
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
King Suite
1 King • 1 Queen • 753 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Royal Residence
4 Queen • 5920 ft²
Sleeps 8
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.2
Excellent(428 Reviews)4.2
Perfect location. Breakfast wasn’t good
4.2
Our room was clean & the view of Izmir Bay was beautiful. The food was delicious. The hamam service, thermal pool, heated pool were wonderful. The personnel were very helpful and courteous. The air smelled pine and rosemary.
4.2
Overall, it is way below expectations.
The good:
- Shower in the room
- Breakfast
The OK
- Pools, although old and in need of maintenance + you need to wear a bonnet (that you buy for 20 TRY each)
- The mattresses
The bad/disappointing:
- The staff is very uninterested. They are friendly when you talk to them, but they never greet you in the hallways, we had to ask for a high chair each morning at breakfast instead of getting one offered, and when cutlery dropped they just left it on the floor, both coffee machines for breakfast gave warnings for 'deep cleaning of the milk parts', they said "just click the error away" etc.
- Generally, the place is old and not well taken care of
- The rooms are dirty, especially with drawings on the walls, stains in the curtains, etc.
- It is impossible to get a drink at the pool, you have to walk inside and find someone to help you
- Extremely child-unfriendly, both in terms of food and the -only- play area with some slides etc. hidden away from everything else
4.2
Bed was very uncomfortable as I requested a soft bed due to surgery n health issues never got it bathroom had covers loose tile were dirty . Well over priced on everything
4.2
Good hotel
4.2
Lack of basic amenities like water and coffee in lobby area contributed to a lower rating. Spa and pool was great but location is isolated. Rooms are small for 3.
4.2
Great hotel with a very nice pool. My room was super comfortable and always very clean.
However, I found the food options just ok. The hotel is close to a lively university and shopping area, but that was too far (20 minutes through a run-down area) to walk to. The only option was taking a taxi, which is too much of a hassle if you just want a quick bite.
The other big negative was that, other than the reception, the staff didn't really speak English, so it was hard to communicate, especially special requests.
And, this might be petty, but I was annoyed they never restocked the minibar. I didn't want to order room service for a can of soda. There was a lobby bar, but it wasn't set up in a way that you could just grab a drink or coffee and take it to your room.
Overall, if you plan to stay mostly in the hotel, you should be ok, but if you plan to go out or try different food/shopping nearby, pick a hotel that is better connected.
4.2
Wonderful place with excellent amenities, including spa and pool. Very kind staff and comfortable rooms. Amazing breakfast!
4.2
Personnel is very kind. The spa is fantastic. Great massage therapy
4.2
The hotel was cool and quiet. The room was comfortable. The staff were friendly and attentive. I did not use the spa facilities but others in my group did and enjoyed it very much. I would go back to this hotel
4.2
The best hotel in Izmir
4.2
The hotel location is excellent and nice hotel indoors / outdoors. However, cleanliness is a concern. They don't clean the room and toilets very well. cups and glasses were left uncleaned almost every day of our stay. Water bottles were not provided, and tissue boxes were missing. The toilet floor was always sticky, and not cleaned. We felt most hotel staff are not well trained and sporting rude behavior.
4.2
Total relax ..personnel cooperative and nice to us, spa wonderful
4.2
( ) The hotel position is good, food is good.
(-) The hotel crew needs a lot of training, they are not picking their words carefully, in my opinion, due to the lack of training! I speak their local language as well. I heard them talking to tourists from the EU states in English. They sound very strange when talking to guests in Turkish and English.
4.2
Good and clean environment with excellent breakfast choice. English speaking staff are less but we scraped by. Spa packages and Hammam is very good.
4.2
The property and accommodations are nice. However, everything from dinner to spa services to their bar was extremely expensive (dinner buffet for 1 was about $30 - and doesn’t even include soft drinks).
4.2
The area around this hotel is actually quite nice however it is a property which is run down. It urgently needs a renovation. The rooms are old and dirty. The cleaning is almost non existing. I have questions about the shower for instance being hygienic. I stayed for three days and the carpet was never vacuum cleaned. The window glasses of the room are so dirty you hardly can see the landscape outside. In total it's definitely not worth the money.
4.2
It was an amazing hotel, with the shopping centre right next to the hotel. Bathrooms need an upgrade, but not bad at all. Breakfast was lovely. Central cooling was not working, but left window open. Lovely garden and play area for kids.
4.2
The location and the layout of the hotel was amazing. Situated very close to the city center, yet surrounded by trees and spectacular hills, the hotel impressed us pretty much.
4.2
The service was poor the rooms were not cleaned the staff were not freindly
4.2
A very good venue for conferences.
4.2
Rooms need to be cleaner. I have noticed some improvements on pool area which is good but rooms , especially carpets are dingy.
4.2
Nice hotel and spa. The room looks worn out a bit and needs an upgrade.
4.2
I love Kaya Izmir, always stay there when I visit Izmir, the hotel is magnificent, the staff are super nice & helpful, it’s managed perfectly, services specially the spa is wonderful, food is delicious, rooms are beautiful and super clean.
4.2
Booked because of the thermal spa. Some parts looked tired and in need of an upgrade. The thermal jacuzzi was gorgeous. Also had a Turkish bath and massage treatments which were excellent. Prices are in TL and not euro’s which was also preferred. The two bedroom room was so spacious and comfortable and the included breakfast fresh with lots of options. The hotel was also very accommodating with a free of charge late checkout. One note of caution to check your bill before settling. Incorrect mini bar charges were quickly removed when queried. Enjoyed our stay and will book again.
4.2
Booked because of the thermal spa. Some parts looked tired and in need of an upgrade. The thermal jacuzzi was gorgeous. Also had a Turkish bath and massage treatments which were excellent. Prices are in TL and not euro’s which was also preferred. The two bedroom room was so spacious and comfortable and the included breakfast fresh with lots of options. The hotel was also very accommodating with a free of charge late checkout. One note of caution to check your bill before settling. Incorrect mini bar charges were quickly removed when queried. Enjoyed our stay and will book again.
4.2
I was at the lobby for almost an hour to get my room , even though I got there 7 hours later on check in time
4.2
I was at the lobby for almost an hour to get my room , even though I got there 7 hours later on check in time
4.2
Great location and hotel that can offer a lot if staff are more smile and learn English. It is hotel so they need to know basic, not to turn away as soon as you start talking. Great facilities, food was amazing, spa also great but the staff also need to pick the game as no one speaks English.
We get in the room and there was no sign about the bar and the prices of the products. No one explains nothing at the beginning. We had deluxe room and were thinking is included but at the end we payd 60 euro for rew drinks and nuts from the bar. Not a problem to pay but they should advise me at the beginning.
4.2
Great location and hotel that can offer a lot if staff are more smile and learn English. It is hotel so they need to know basic, not to turn away as soon as you start talking. Great facilities, food was amazing, spa also great but the staff also need to pick the game as no one speaks English.We get in the room and there was no sign about the bar and the prices of the products. No one explains nothing at the beginning. We had deluxe room and were thinking is included but at the end we payd 60 euro for rew drinks and nuts from the bar. Not a problem to pay but they should advise me at the beginning.
4.2
Imagine arriving at a hotel on a hot summer day two hours after this normal check-in time (4pm, room delivery time is 2pm), but you have to wait about two hours for room delivery.
Twice during this time you ask the hotel staff for tea and disinfectant, but your order is not taken seriously.
I paid for three adults, but I was given a double room with an extra bed, but all the facilities (including towels, etc.) were for two people.
I asked to clean the room, but it was ignored! The hotel facilities are great, but not the staff!
Sorry it was not a good experience for me and my family! Do not repeat my mistake, the facilities of a complex along with the good attitude of its staff are useful.
4.2
Imagine arriving at a hotel on a hot summer day two hours after this normal check-in time (4pm, room delivery time is 2pm), but you have to wait about two hours for room delivery.Twice during this time you ask the hotel staff for tea and disinfectant, but your order is not taken seriously.I paid for three adults, but I was given a double room with an extra bed, but all the facilities (including towels, etc.) were for two people.I asked to clean the room, but it was ignored! The hotel facilities are great, but not the staff!Sorry it was not a good experience for me and my family! Do not repeat my mistake, the facilities of a complex along with the good attitude of its staff are useful.
4.2
Staff was not friendly at all
4.2
Staff was not friendly at all
4.2
Good breakfast and friendly staff but place is a mess especially rooms. I was hesitant to step on carpet in the room. Pool area was falling into pieces but spa was very good.
4.2
Good breakfast and friendly staff but place is a mess especially rooms. I was hesitant to step on carpet in the room. Pool area was falling into pieces but spa was very good.
4.2
The hotel is not a 5 star hotel.
4.2
The hotel is not a 5 star hotel.
4.2
Very welcoming and helpful staff on reception and in the restaurant. Good level of security and hygiene on view. Nice reception area and ala-carte restaurant with a wide choice on the menu. Breakfast very good indeed. Light, bright and comfortable room.
Nice thermal pools indoors and outdoors, saunas and jacuzzi. A most enjoyable stay.
A little grubby around the edges in many of the floor areas about the hotel.
Will definitely go back again.
4.2
Very welcoming and helpful staff on reception and in the restaurant. Good level of security and hygiene on view. Nice reception area and ala-carte restaurant with a wide choice on the menu. Breakfast very good indeed. Light, bright and comfortable room.Nice thermal pools indoors and outdoors, saunas and jacuzzi. A most enjoyable stay.A little grubby around the edges in many of the floor areas about the hotel.Will definitely go back again.
FAQs
How much does this hotel cost compared to others in Izmir?
The average price for a rental in Izmir is $71 per night. This rental is $189 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Kaya Izmir Thermal And Convention. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Kaya Izmir Thermal And Convention. Enjoy the water!
Is Kaya Izmir Thermal And Convention pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Kaya Izmir Thermal And Convention?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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