Galaxy Hotel
Hotel in Krakow
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly hotel with a full-service spa connected to a shopping center in Kraków
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
This hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Galaxy Hotel offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature down comforters. 32-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.
An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Hot tub or spa
TV
Map of Krakow
Available Rooms
Standard Twin Room
2 Single • 205 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Suite
1 King • 301 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Business Twin Room
2 Single • 226 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Double Room
1 Queen • 205 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Business Double Room
1 Queen • 226 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
Amazing stay with the grandson, easy to get around from the hotel, close to pick up points for trips around the city. Walking distance to Schindler’s factory and Hero square. Chocolate shop inside was a great touch.
8.0 / 10.0
Excellent hotel! But I didn’t like that they outsourced their swimming pool so anyone from the street can book it leaving no options for hotel residents to book a swimming pool. I stayed several days and pool was booked for one week upfront! I specifically booked this hotel to use the pool after extremely long travel and get rid of tension in a lower back after 19 hours flight and airport time!
10.0 / 10.0
Staff were friendly and extremely helpful.
Lovely clean room.
Spa was lovely just disappointing that the hot yub was out of use during our stay.
10.0 / 10.0
The staff were excellent, particularly in the breakfast room. Location near the river is pleasant; and it was close enough to easily walk to the Jewish Quarter and Old Town.
8.0 / 10.0
Had a great 2 night stay in Hotel Galaxy. Parking was easy, room was clean. Staff was friendly and nice swimming pool to relax after spending time in Krakau.
6.0 / 10.0
Easy commute by tram from the town centre. Nice pool, friendly staff. Very busy at breakfast times, some popular items don’t get replenished once gone, eg waffles and pancakes.
5.0 / 10.0
Flott hotell
10.0 / 10.0
Hotel personnel from reception to houskeeping 5*plus.Room clean 5*.Hotel location from turist area walking distance.👍Swimming pool avalible in case of bad weather.I m happy to give for all 5 *
10.0 / 10.0
Great hotel with great staff. If you are looking for a comfortable hotel in a quiet part of krakow this is your hotel.
8.0 / 10.0
I liked location and the fact you have a pool and spa right downstairs and near a mall I very much enjoyed my stay . Only thing is better communication other than that everything was great will stay again :)
8.0 / 10.0
It was very good to walk to the city ( about 30
minutes) and to have a pool to swim after the day
10.0 / 10.0
A good array of facilities and very friendly staff .
10.0 / 10.0
Excellent hotel
5.0 / 10.0
Lovely place and great facilities. We had so much fun in the pool and the saunas.
5.0 / 10.0
We were in the business suite (or one bedroom apartment - description varies by site) and it was superb, with a lovely river view. Clean, spacious, robes and slippers, full range of toiletries, value-for-money minibar, and excellent (if small) pool/sauna, etc. We didn't try the restaurant or spa facilites, but the breakfast buffet was very good and the bar was very reasonably priced. The old town was a 20 minute walk away (if happy to walk through back streets) or 40 minutes if walking along the Vistula - there's a tram stop nearby though. All-in-all, excellent value for money - I'd definitely stay here again.
10.0 / 10.0
Was great
5.0 / 10.0
Nice hotel. Near diwntown. Great spa. Good breakfast. On site restaurant, dishes were very tasty
10.0 / 10.0
Enjoyed my stay
8.0 / 10.0
The clesnliness of the hotel and swimming pool could not be faulted. Staff were helpful.
5.0 / 10.0
Enjoyed our stay at Galaxy Hotel, Krakow.
The rooms were clean and spacious.
Breakfast each morning had lots of choice.
Would return ourselves and recommend to friends and family.
10.0 / 10.0
Not all staff members were welcoming and friendly
10.0 / 10.0
Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
5.0 / 10.0
Bed was lumpy, otherwise Great!
10.0 / 10.0
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
10.0 / 10.0
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
6.0 / 10.0
Helt ok
4.0 / 10.0
Nice and clean. Close (15min walk) to the Jewish area (very nice restaurants and bars) but a bit far from the city center. A mall is very close (3 min walk). However, the staff could use a smile and be a bit more polite. But this seems to be a cultural thing since not many Polish people smile and do small talk with tourist.
The reception should still think about this as taking on many international tourists.
The Pool & SPA is OK. But the lady in the reception of the spa was very rude, did not even give us towels, so had to go back and ask for it.
She also asked us to pay to buy spa slippers and was overall anything but concerned about the guest comfortability and happiness.
4.0 / 10.0
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are.
The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
8.0 / 10.0
The staff where very helpful and kind.
10.0 / 10.0
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it.
The hotel was clean and quiet. The staff were friendly and the stay was enjoyable.
The spa was relaxing and the breakfast was un-hurried with plenty of choice.
10.0 / 10.0
Lovely staff, clean, uncrowded, tasty food.
Everything about our stay was very pleasant.
I would certainly recommend and would be happy to stay again if ever in Krakow in the future.
10.0 / 10.0
This hotelbwas world class. The reception staff were incredibly helpful and everything about the hotel was perfect. The bar area, swimming pool, breakfast area were so nice. The room was great with an excellent comfortable bed. Looking forward to returning.
2.0 / 10.0
Kilka lat temu miałem wrażenie, że hotel jest świetny; aktualnie już nie jest, check-in /check-out w recepcji to droga przez mękę i strata 30 minut, miła obsługa jest marnym pocieszeniem. Nieczynne jaccuzi odgrodzone taśmą, wygląda jak na budowie, zero estetyki.
4.0 / 10.0
Nice location by the river and next to shopping center.
No traffic noise.
Ok breakfast.
However, the room was next to elevator that made a lot of noise, not recommend to accept a room here !
Bed was worn and I could feel the springs through the madress....
5.0 / 10.0
Hotel beautiful, staff spoke good English and very helpful. You need to download Uber to get around.
Spa suite awesome shame jacuzzi broken. Restaurant has limited choice for allergies which is awfully disappointing.
4.0 / 10.0
I enjoyed the gluten free options on the menu the wheel chair access for my father.
It was very disappointing that only 1 channel on the tv (CNN) was in English; then thevlast 4 days of my visit, CNN was no longer available. There was no option for netflix, amazon prime etc.. I spoke to the ladies at the front desk about this, and they said that there isn't anyhing that they can do about it.
10.0 / 10.0
Great hotel
2.0 / 10.0
This was a family trip with my 6 year old son and elderly mother. The staff were ok at check in however later on our arrival day the staff were absolutely unprofessional, treated us like they didn’t think we should have been guests. I had asked for some milk for my son (a cup/glass) and was given various responses and finally that it was not included in the amenities. However, if that was the case, why would they put coffee/tea in the room with a kettle? On day 2, we left for our tour early morning and on return after a long day, the room was attended by housekeeping as they changed the floor towel in bathroom however did not tidy up the room or provided some new towels. I took a picture and showed to the receptionist staff and they had to get someone to go and tidy up the room. Generally, it’s not a place I’d recommend to anyone! The staff were rude and discriminated against me and my family. They should put on their website “white European/white Other” only! Absolutely horrible accommodation and I was truly disappointed!
10.0 / 10.0
Great breakfast. Good staff and clean room
10.0 / 10.0
Stayed in one of the Suites which was extremely well laid out and had everything we could want - with a lovely view of the river.
The pool and leisure facilities were great - just right for relaxing before going out for dinner.
The hotel has such a wide variety of places to eat within a 30 minute walk, and great transport links nearby.
Would highly recommend the Galaxy, and will definitely stay again if in Krakow.
FAQs
How much does this hotel cost compared to others in Krakow?
The average price for a rental in Krakow is $78 per night. This rental is $85 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Galaxy Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Galaxy Hotel. Enjoy the water!
Is Galaxy Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Galaxy Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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