Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Pillowtop beds, desk, laptop workspace, blackout drapes

4.2

Excellent(1,003 Reviews)

Hotel in Westerville, OH

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly Columbus hotel in Polaris with free breakfast
This smoke-free hotel features an indoor pool, a fitness center, and a lazy river. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a spa tub, and a business center.
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Westerville, OH

Nearby attractions

Columbus Zoo and Aquarium

13 mi

Ohio Stadium

16.6 mi

Franklin Park Conservatory and Botanical Gardens

20.1 mi

Highbanks Metro Park

5.3 mi

Available Rooms

Suite, 2 Queen Beds

2 Queen • 322 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 322 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 322 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

$$$$

4.2

Excellent(1,003 Reviews)

Hotel in Westerville, OH

Reasons to book

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a lazy river and a fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Westerville, OH

Nearby attractions

Columbus Zoo and Aquarium

13 mi

Ohio Stadium

16.6 mi

Franklin Park Conservatory and Botanical Gardens

20.1 mi

Highbanks Metro Park

5.3 mi

Available Rooms

Suite, 2 Queen Beds

2 Queen • 322 ft²

Sleeps 6

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite, 1 King Bed

1 King • 322 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 322 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 King Bed

1 King • 322 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.2

Excellent(1,003 Reviews)

4.2

Oct 2024

We took a whole gaggle of middle school girls (a Girl Scout Troop) and the staff was remarkably tolerant of our shenanigans. They were polite and friendly to us and to our girls. We needed to set up "camp" in the breakfast nook to eat pizza and they offered us plates and napkins. They didn't have to do that. The pool and hot tub were clean and perfect after a day of city exploring. If you're traveling with kids of any age it's great - a little slide, buckets that dump water, and the pool gets deep enough to play mermaid. The hot tub was great for us olds. Beds were comfortable, showers were hot, and the breakfast spread was generous and the celiac among us even found things to eat.

4.2

Aug 2024

Great night with family. The pool is amazing!

4.2

Aug 2024

Our stay was very good. Room was clean and comfortable. Breakfast was excellent.

4.2

Aug 2024

Very friendly staff, clean, comfortable rooms, except for the noisy air conditioner.

4.2

Aug 2024

We stayed at this hotel for an overnight stay. The pool was perfect for my 8yr son. Bonus for the hot tub being positioned so I could relax a little and still keep an eye on him. Only negative we had was, none of the cardio machines had power. Instead of getting assistance we just did a dumb bell workout.

4.2

Jul 2024

It was nice

4.2

Jul 2024

Clean everything perfect except treadmills in exercise room. Pleasant helpful staff. Nice room.

4.2

Jul 2024

Great staff and swimming pool and hot tub

4.2

Jul 2024

Our kids love the swimming pool area!!!

4.2

Jul 2024

This hotel is super nice, very clean, we all absolutely LOVED the pool and hot tub, the breakfast was good they even had a little machine that made pancakes in under a minute. No charge for parking, we would absolutely stay here again, decent driving distance to the zoo

4.2

Jun 2024

Good

4.2

Jun 2024

The location was very convenient, close to shopping and restaurants. Area was busy but hotel is set back from main road and quiet. Staff were friendly, check in was smooth. Room was very clean and comfortable. Pool and hot tub wereperfect after a long day ofdrivi g.

4.2

Jun 2024

The property is nice. Great pool and jacuzzi. Easy to dine nearby. The room was extremely dusty not on the standard surfaces but on the walls headboards curtains etc. if your allergy prone. Do NOT go here

4.2

Jun 2024

Wonderfully kept hotel. Safe location . Very clean ! Even the halls were clean ! Staff was very friendly. Quick and easy check in process

4.2

Jun 2024

Staff was friendly, hotel was clean. Breakfast was good! Only disappointment was that the picture shown upon booking had the living area separate from the sleeping area, and the room did not when we arrived. Just letting people know in case they need it for sleeping area. The beds were comfortable and the AC was pumping great in this summer heat!

4.2

Jun 2024

Great location

4.2

Jun 2024

Pool is great option for the kiddos and easy access to much around the city.

4.2

Jun 2024

The lady at check in was friendly and very welcoming. The young man assisting at the pool was helpful and friendly as well. Lobby, halls, elevator, and pool area seemed extremely clean and inviting.

4.2

Jun 2024

I simply liked everything!

4.2

Jun 2024

Courteous personnel

4.2

Jun 2024

Pool was beautiful and entire stay was very nice

4.2

Jun 2024

The beds were surprisingly comfortable! The room was clean and modern.

4.2

Jun 2024

Perfect! Close to shopping and highway

4.2

May 2024

The quietness.

4.2

May 2024

Truly enjoyed our stay, the property was very clean. The staff was very welcoming and friendly as well. The accessibility to the room was nice because of the multiple entrance with the key card so overall a 10 out of 10.

4.2

May 2024

The location was very convenient. The room was clean and comfortable.

4.2

May 2024

Breakfast food was fair. Coffee was terrible. Had lots of noise from room above us. Facility is clean

4.2

May 2024

Very unfriendly and dismissive staff (check-in, housekeeping, breakfast attendant) towards myself and other guests until check-out when the manager was friendlt.

4.2

Apr 2024

Clean, good amenities

4.2

Apr 2024

No juice at breakfast bar, expired milk. Had to go else where for breakfast. When checking out the lady said she would email me and provide points for our inconvenience, but received nothing

4.2

Apr 2024

Cleanliness was exceptional! Did not appreciate the cold shower around 9:30 AM. Breakfast was the major disappointment. Pancake machine was empty at 9AM and no syrup. Rolls were scarce and yogurt was all gone. It was supposed to be available until 9:30. I expected better from a place in this price range. Pool was very nice.

4.2

Apr 2024

I loved the large pool, great for kids! However not enough seating in pool area. Needs more tables and chairs

4.2

Apr 2024

The hotel was kid friendly and i love that

4.2

Mar 2024

Beds are uncomfortable.

4.2

Mar 2024

The room that was shown on the picture was not the room we were given. We book a one bedroom suit from hotels.com and when we arrived it was a normal queen suit with a pull out couch. There was no kitchen area and not a separate room. We were shown almost a full size fridge and we had a small hotel sized fridge. We brought groceries with us that we lost due to no room in the fridge and also the size of the room was incredibly small with 6 people. The front desk worker said they don’t even have rooms like that at the hotel and the photos are wrong.

4.2

Mar 2024

No hot water and never said anything about $250 security deposit

4.2

Mar 2024

The pool was the hit—it was spring break, so we imagine that played into the crowdedness, but our kid didn't care one little bit. The breakfast room was also extremely crowded and understocked. The room itself was comfortable.

4.2

Mar 2024

Look, I normally love a Holiday Inn Express, and have stayed at many. We chose this property because of the fun pool and the reliability of what we can expect at a Holiday Inn Express. However, this one was very disappointing. The biggest problem (and it’s a big one) is that our room didn’t lock. We figured it out after we’d already stayed a night and left during the day. We came back to the room and the key wasn’t lighting up, so we tried the door and it opened without a key. We did this several times and took a video to show the staff. When we told the front desk, she said she would “look into it” and “send someone up.” We went to sleep that night with our door still not locking. Obviously from the inside we could use the latch, but if we had to leave this option would not work. That’s not just disappointing, it’s unacceptable. I don’t blame the staff. The hotel seemed understaffed, overwhelmed, and undertrained, but still, this was not ok. I plan to escalate the IHG, as really it is their problem that the facility is understaffed and no one knew how to fix this. A few other issues with the property: the pool had VERY limited seating, so we had to sit on towels on the ground, and the breakfast area also had limited seating. The breakfast was also staffed with only one employee and the hotel was very busy, so there were long lines and empty trays. Overall this was by far my worst Holiday Inn Express experience, and we would not go back to nor recommend this location.

4.2

Mar 2024

Worst checkin EVER. 1. They charge $250 extra each room for a security deposit. 2. We got two rooms but one wasn’t ready. Nope, they didn’t know when it would be ready, nope, they wouldn’t call me to let me know it’s ready, I would just have to keep stopping in to see if it “might be available” and nope, we won’t give you a discount for being late. 3. They require wristbands to get into the pool and since we got two rooms and one wasn’t ready, half of my kids would be able to go in the pool but the other half had to sit in a room and wait until the other room was ready, but no one knows when that would be. NO APOLOGIES, nothing. Then I asked that they just refund my room and let us out of the reservation. They said sure, it’s refunded. BUT! Called later to say they were having trouble refunding it because I had booked through Expedia. I contacted Expedia who said, the hotel is giving me the runaround because it was a pay later reservation so no money went through Expedia, only the hotel and they don’t know why the hotel is acting like they can’t give a refund. When I checked out, the clerk assured me (because I asked twice) that it was already refunded. Save yourself a headache and book a room at staybridge suites!

4.2

Mar 2024

Very nice :)

FAQs

How much does this hotel cost compared to others in Westerville?

The average price for a rental in Westerville is $204 per night. This rental is $3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel. Enjoy the water!

Is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.7

Outstanding(245 Reviews)

Renaissance Columbus Westerville-Polaris Hotel

Hotel

in Westerville

4star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

Nestled in Westerville, this Hotel is perfect for your next vacation. Enjoy Renaissance Columbus Westerville-Polaris Hotel's top-rated amenities, including Air conditioner, Fireplace and Internet / Wifi, and more.

$$$$

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Hotel in Westerville, OH

Reasons to book

About this hotel

Amenities

Map of Westerville, OH

Nearby attractions

Available Rooms

Suite, 2 Queen Beds

Suite, 1 Bedroom

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel

Hotel in Westerville, OH

Reasons to book

About this hotel

Amenities

Map of Westerville, OH

Nearby attractions

Available Rooms

Suite, 2 Queen Beds

Suite, 1 Bedroom

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Westerville?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway, an IHG Hotel?

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