SureStay Plus by Best Western Twentynine Palms Joshua Tree
3.7
Good(1,002 Reviews)Hotel in Twentynine Palms, CA
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Along with a fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
SureStay Plus by Best Western Twentynine Palms Joshua Tree offers 82 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.
This Twentynine Palms hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Twentynine Palms, CA
Available Rooms
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
1 Queen • 280 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
2 Double • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)
2 Queen • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room)
1 King • 280 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Kitchenette
1 King • 540 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.7
Good(1,002 Reviews)3.7
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it.
And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
3.7
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
3.7
Nice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
3.7
The Front Desk was friendly during check in and check out. They made sure that I received credit for my stay and helped me navigate through 3 different accounts I didn't know I had.
3.7
Beds were comfortable and location was convenient. Pool was green and covered in sludge - completely unusable. Rooms were clean-ish, walls were thin, and there were cockroaches. Wouldn’t stay again.
3.7
The lady who checked us in was very friendly and helpful. The room was nice and big. The room walls and doors could use a wipe down. The shower water goes hot and cold during the 10 minute shower. Our bathroom toilet was plugged in the morning not sure what happened as it was working fine before we went to bed. Would be nice if they got pillows for the beds, I think there was a throw pillow and a sheet full of sheets for my pillows lol. But overall for the area was the best price for a decent place to stay for the night.
3.7
The only thing I want to complain is the matress. It’s too soft which makes my back hurt. I have to go to my car to sleep at 5:30 am. I don’t recommend going to this hotel if you don’t like the soft mattress.
3.7
Returning after 5 years we were very disappointed. The property has fallen apart. The pool was not maintained. The jacuzzi was broken. The quality of the other guest was very poor with no manners. The breakfast was not as it used to be. The food provided was not fresh and there was no service. On the other hand, the room was clean, the shower was fantastic, the bed was comfortable, and it was very quiet. Great for a short stay but not for much longer. The friendly front desk staff insured us that the property will undergo an renovation within the next half year. We are looking forward to check it out because we like the facility and location for visiting the Joshua Tree National Park.
3.7
Pool was very dirty and hot tubed was out of service. The place was nothing compared to online photos
3.7
My second time staying here while visiting Joshua Tree and I will definitely keep coming back for the breakfast!haha Great Breakfast and plus there location in regards to the North entrance of Joshua tree national park is also great.
3.7
Front desk girl was rude because we interrupted her smoke outside, told us room wasn't ready 25min before 3pm checkin and the place was empty, pigeon feathers and poop all over the stairwells, pool area was disgustingly bad, ice machine has a hole on top with pigeon spikes on top, can't see the bottom of the pool water from scum, room was so hot with AC full blast we had to use a box fan
3.7
The front desk Makayla was so nice and friendly. She made our stay even more worth it as she helped us do much.
3.7
the only good thing about this place was the front desk girl very nice but the overall hotel was bad, very dirty including the pool
3.7
Good location
3.7
Very friendly staff. Good breakfast. Good size swimming pool. Not far from Joshua Tree national park.
3.7
The staff and the room was excellent. couldn't ask for friendlier staff more than hospitable. Would recommend staying there to absolutely everyone
3.7
Pool and Patio area was nice.
3.7
Great Stay
3.7
Breakfast was good. In the bathroom the body wash was not filled. The bathroom door was not locking. Service was good. Dawn helped us at front desk and service was good. The facility maintenance can be better.
3.7
Poor WiFi
3.7
Older Hotel. Shows signs of wear. However, staff was kind and helpful, the room was clean, the breakfast was adequate and the cost was reasonable. I would stay there again if I was back in this area.
3.7
We spent a week in the hotel and booked a suite with a kitchenette. There was no dishes or anything to be able to use the kitchenette. We had to go and buy supplies so we could at least make some small meals. Apparently you also have to tell them if you want your room cleaned! We had the first "cleaning" service 3 days after arrival and apparently emptying the trash counts as cleaning. The next time we got a cleaning service they vacuumed and emptied the trash. The day after we asked for a toilet brush, so we could clean the toilet. The TV didn't work until 4 days in.I would not recommend this hotel! The only highlights were the front desk staff and the ladies at breakfast! Shout out to Makayla! The hotel is old and tired
3.7
Kids were very disappointed that the pool was not open, I would have booked elsewhere. It took waaay too long to find the ice machine and our key stopped working before we made it to our room.
3.7
Customer service was very pleasant and kind! Beautiful smiles from all the employees we encountered!
3.7
They had pigeon poop and pigeons in the stairway and hall. The staff in the morning bwas nice but our take in staff not the best.
3.7
When we first arrived the night staff did not know where our room was located. We were told it's around the corner. We spent 15 minutes driving and walking around the hotel grounds like if it were a scavenger hunt looking for our room at 1230am. Then not to mention no elevators and the stairways to the second floor were covered in bird poop and feathers. The door handles to the hallways were also covered in bird poop, pretty disgustingto open the door to the hallway. When we finaly found our room it was stuffy, carpet looked so dirty and the sofa sleeper had visible stains all over and no bed sheets. We had to call the front desk from our cell phone because the room phone was also not working.
The next day we got locked out of our room because key cards werent working. Went to the front desk after a long day and waited 40 minutes to get the key card working again. At this point its 1am, we're tired and the person at the front desk had to call for help on instructions on how to fix the card reader. It waa our first stay here and we were hoping it would be desecent since have frineds here in 29palms. We will absolutely never stay here again. We had reservations for 4th of July weekend that we canceled immediately. Will gladly pay extra money for a clean hotel property and room with working key cards.
3.7
There were bugs in my room the ppol was inhabitable and the hot tub was non existant
3.7
Basic hotel for a decent price near Joshua Tree.
3.7
Really nice place
3.7
There was a family above us that made noise until the middle of the night, running, stomping and jumping. When we asked the front desk to help alleviate the problem, they called twice but still the noise continued, making getting a good night's rest nearly impossible.
3.7
Parking and breakfast was free, but our toilet was not working and the hotel couldnt fix the issue. Lady at the reception was really nice.
3.7
Ice machine and hot tub broken, no eta for repair. Kitchenette with no dishes or pans.
3.7
Towels were stained and worn thin. Room was clean, but common areas were rather dirty.
3.7
overall stay was good, was peaceful and quiet and the free breakfast was pretty good
3.7
Closed the breakfast early. Apparently the "cook" wants to be finished with the clean up a few minutes before closing and lock the door before 9am. Didn't even get an " I'm sorry" from the cook, just insisted that her watch said 9am.
Outside wasn't bad but the inside needs work.
3.7
The overall condition of this property were laughably terrible, especially the pool. It was absolutely disgusting and dilapidated and in such poor condition that I felt embarrassed to stay there. The staff were friendly and kimd and had great customer service and they were the only saving grace for this demolition worthy motel experience.
3.7
There was mold on the ceiling in our first room and water damage on the ceiling and curtains of our replacement room. The rooms felt and smelled so dirty. Staff was extremely helpful and understanding gave us a full refund .
3.7
I was first given a key to an occupied room, and walked in on someone. Then I was given a key to a room with a broken door. Third try got me into a room with a shower that barely worked, a tub that did not drain, moldy bathroom tiles, a dust ruffle that did not fit, holes in the drapes, chips in the furniture, filthy windows in the stairway. I could go on. The worst place EVER!!!
3.7
Decent place for a night stay. Pool looked unusable b/c of dirty water.
3.7
I booked and paid for a suite. They canceled my booking without notification. Downgraded my stay to an only room left without refund me the difference.
FAQs
How much does this hotel cost compared to others in Twentynine Palms?
The average price for a rental in Twentynine Palms is $327 per night. This rental is $172 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus by Best Western Twentynine Palms Joshua Tree. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at SureStay Plus by Best Western Twentynine Palms Joshua Tree. Enjoy the water!
Is SureStay Plus by Best Western Twentynine Palms Joshua Tree pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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