Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Shower, free toiletries, hair dryer, slippers

4.2

Excellent(137 Reviews)

Hotel in Surabaya

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Tunjungan Plaza
Along with a restaurant, this hotel has a fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and a business center.
Holiday Inn Express Surabaya CenterPoint, an IHG Hotel offers 236 air-conditioned accommodations with washers/dryers and safes. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

1.1 mi

Available Rooms

Standard Room

1 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Non Smoking, City View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Smoking, City View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking, City View

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

$$$$

Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

$$$$

4.2

Excellent(137 Reviews)

Hotel in Surabaya

4-Star Hotel

Reasons to book

High-end valuePrice for this property is higher than average in the area

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include a fitness center.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Gym or Fitness Center

Map of Surabaya

Nearby attractions

Siola Surabaya Museum

1.1 mi

Available Rooms

Standard Room

1 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Non Smoking, City View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 1 Queen Bed, Smoking, City View

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

1 Queen • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Room, 2 Twin Beds, Non Smoking, City View

2 Single • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Reviews

4.2

Excellent(137 Reviews)

2.5

Sep 2024

Well Surabaya is my hometown I grew up ; my husband little bit older than me and he is 79 year old ( he is Disabled) , but he enjoy stay and greet staff Thank you very much Dwi & Roger 🙏🇮🇩🇺🇸

2.5

Aug 2024

The hotel staff react very quickly and correctly to my inquiry and request. Breakfast is also very nice. I would like to stay at this hotel again for my next business trip to Surabaya.

4.0

Jul 2024

Central location, and easy to access to major part of Surabaya, staffs are friendly and would recommend if your looking for a quick budget stay in the city.

4.0

May 2024

Good stay

1.5

Apr 2024

Room was ok and so far all except safety box worked well. Corridors on 7th floor have plenty water leak marks on ceilings, definitely need some fixings. Rooms have all in one shower gel in shower but no soaps or anything else apart from toothbrushes kits. Breakfast could have been better no continental choices apart from two type of fruits and cereals. Bit disappointing for 4 star hotel to have mini salad bar and asian dishes only

1.5

Dec 2023

I have to say I picked that hotel because of the reviews. I was expecting something amazing, but that is not what I got. My room had the worst bed ever. We all left with body pain. The sink handle leaked, so every time I turned on the water the entire sink area got wet. The aircon was no good. It was either too hot or too cold. They messed up my room service order. The staff was very helpful and friendly. I will say the food was delicious. I enjoyed breakfast and the room service food was good, it just was not correct.

3.0

Dec 2023

Tired hotel with noisy air conditioners and stained carpets.

2.5

May 2023

Comfortable beds and room. Nice equipped gym. Full tasty asian breakfast buffet.

0.5

Mar 2023

The air conditioner had issues in two rooms i stayed. Had to move rooms twice in 2 nights stay. Not recommended and will not stay here again.

5.0

Feb 2023

Especially all the staff I came in contact with, all of them

2.0

Jun 2021

Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive

4.0

Jun 2021

Good location in the city centre, and a lot of local food around. staff are friendly and polite, however, can be more attentive

2.0

Jan 2021

Excellent stay for short stay or transit. Staff was polite.

4.0

Jan 2021

Excellent stay for short stay or transit. Staff was polite.

4.0

Mar 2020

Good breakfast, the staff I had contact with knew very little English but overall very friendly.

2.5

Feb 2020

Clean room, cool view of the city, really nice Indonesian breakfast.

2.5

Jan 2020

Very clean hotel. The room is quiet and the Wi-Fi is very good. And you can stay at a very cheap price. The vending machine in the lobby was not working properly. Around the hotel is a downtown area and is not suitable for walking access. Overall, this is the most recommended hotel in Surabaya.

1.0

Jan 2020

Why even Refrigerator is not effective, we have to pay for Ice? Also Amenity is very poor. no hand towel, no cotton swab.

0.5

Jan 2020

Why even Refrigerator is not effective, we have to pay for Ice?Also Amenity is very poor. no hand towel, no cotton swab.

1.0

Dec 2019

Front desk staff were not helpful enough. They let one woman working alone handle so many people luggages while they stand idle. Terrible parking arrangement. Terrible breakfast. Only the beds were comfortable and the rooms were clean.

4.0

Oct 2019

I didn’t like the massage personnel she had a smell and wasn’t nice

1.3

Sep 2019

Clean, new, comfortable. For a mid-range property, it was great.

2.5

Sep 2019

Clean, new, comfortable. For a mid-range property, it was great.

2.5

Apr 2019

Short and economic

4.0

Dec 2018

Good experience

1.5

Oct 2018

The hotel from the picture it show wonderful but on arrival. It was not as I expect...location is so so and nothing much around the area.....compare to Dragon Palace hotel...which it look elegant and nearby mall and food store.... staff very helpful....

4.0

Sep 2018

Hi. Im zul. Nice hotel. Good staff. Very clean....

2.0

Aug 2018

I enjoyed my stay there with friendly staffs, and the meals were delicious typical Indonesian. The major shopping malls were 15 min., by taxi, away.

4.0

Jul 2018

Convenient walking distance to surrounding local food outlets and less than 5 minutes drive to one of the biggest shopping malls in town.

2.0

May 2018

Very good hotel but shopping mall very far , they could arrange shuttle bus to tunjenghan mall Staff are very respect and polite.

2.0

May 2018

Very good hotel but shopping mall very far , they could arrange shuttle bus to tunjenghan mall Staff are very respect and polite.

2.5

Mar 2018

Great experience, great stay, and good service.Nice breakfast, strategic location, amazing hotel room view.

2.5

Mar 2018

Great experience, great stay, and good service. Nice breakfast, strategic location, amazing hotel room view.

2.0

Mar 2018

Nice stay. Overall still new. Quite a satisfying stay for a night.

2.5

Feb 2018

Very good customer service provided by all departments

1.0

Aug 2017

A comfortable 1 day stayed as the hotel staffs were friendly & helpful. The room was clean & big, breakfast was nice.

1.3

Jun 2017

Very nice hotel. About 45 minutes from airport. Laundry room was great. Tokens and soap provided for less than $2 US. Crowded restaurant in evening due to Ramadhan. Staff very helpful.

0.3

Jun 2017

this is a hotel everyone should avoid!the room is okay. the location is not bad at all!but the service is a total nitemare!worst than Freddy!i ordered a fried rice and a chicken noodle. it was sent to my room when its cold oredi!and the worst is they said they forgot to put the additional ingredient along, such as chille, etc. i called and asked! then after 30 minutes they send another person back to my room with the wrong ingredient again.the food is total cold and not worth eating anymore.the staf they just dont care! i reported to the front office. and the looks in their eyes was a total insult! hey eat your food and get out of my sight! i am not resposible for it thats the kind of stare that i get from them.i checked out directly before even laid on the bed. not to forget throwing the key infront of everyone at the lobby cause rhey just dont care!so why would i care???avoid this nite mare guys!do not stay in this hotel.i suggest for hotels.com to stop workkng together with this embarashing service hotel!

1.0

Jun 2017

Comfortable and clean, great to explore the city.

2.0

Mar 2017

Was greeted by friendly and polite hotel staff. Cleanliness of the room was ok. The breakfast buffet has lot of varieties to choose from and they change the menu daily. Overall i had a pleasant 3 night stay at this hotel. I would recommend to my friends if they are visiting Surabaya.

FAQs

How much does this hotel cost compared to others in Surabaya?

The average price for a rental in Surabaya is $62 per night. This rental is $7 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn Express Surabaya CenterPoint, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?

We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.

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4.5

Excellent(652 Reviews)

Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel

in Surabaya

4star

1 king bed

Pool · Kitchen or Kitchenette · Air conditioner

Business stays, family stays, couples stay, getaway vacation, and rental in Surabaya at Four Points by Sheraton Surabaya, Pakuwon Indah for $72 for your next trip.

$$$$

Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 Queen Bed, Non Smoking, City View

Standard Room, 1 Queen Bed, Smoking, City View

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Standard Room, 2 Twin Beds, Non Smoking, City View

Holiday Inn Express Surabaya CenterPoint, an IHG Hotel

Hotel in Surabaya

Reasons to book

About this hotel

Amenities

Map of Surabaya

Nearby attractions

Available Rooms

Standard Room

Standard Room, 1 Queen Bed, Non Smoking, City View

Standard Room, 1 Queen Bed, Smoking, City View

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

Standard Room, 2 Twin Beds, Non Smoking, City View

Reviews

FAQs

How much does this hotel cost compared to others in Surabaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn Express Surabaya CenterPoint, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn Express Surabaya CenterPoint, an IHG Hotel?

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