Crystal Crown Hotel Petaling Jaya

Minibar, in-room safe, desk, laptop workspace

3.7 / 5.0

Good(222 Ratings)

Hotel in Petaling Jaya

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with 2 restaurants, near University of Malaya
2 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Crystal Crown Hotel Petaling Jaya offers 273 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Petaling Jaya

Nearby attractions

National Stadium Bukit Jalil

8.1 mi

Available Rooms

Deluxe Room

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 247 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Crown Floor Superior

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 441 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Crown Floor Deluxe

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Crystal Crown Hotel Petaling Jaya

$$$$

3.7 / 5.0

Good(222 Ratings)

Hotel in Petaling Jaya

3-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Hot tub or spa

Gym or Fitness Center

Map of Petaling Jaya

Nearby attractions

National Stadium Bukit Jalil

8.1 mi

Available Rooms

Deluxe Room

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Superior Room, 2 Twin Beds

2 Single • 247 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Crown Floor Superior

1 King • 258 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 441 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Crown Floor Deluxe

1 Double • 1 Single • 258 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.7 / 5.0

Good(222 Ratings)

1.0 / 5.0

May 2024

the property is litter bit old and theservice is not satisfied

4.0 / 5.0

May 2024

The staff tried to get me to pay twice for room service! Breakfast was the monotonous same things Bathrooms are dirty….i had to buy bleach and clean for myself. Apart from that quiet and close by to most stuff.

2.0 / 5.0

Apr 2024

A tall tan guy attended to my wife, neither did he confirm our days of stay. Next day morning i was told to check out my room? Then i can't enter my room? After checking with the front desk then was told that i need to update my room keys?

3.0 / 5.0

Jun 2023

Quite near major transport hubs and shopping areas

3.0 / 5.0

Feb 2023

Overall, our stay is good. The staff over there are not so friendly as they did not even have a pleasant smile while talking to their customers. Besides that, the parking area at this hotel is a little bit small.

4.0 / 5.0

Jan 2023

staff friendly and helpful

1.0 / 5.0

Jul 2022

Bad service i booked and paid for double bed with b'fast. They give 2 single baed n without b'fast. Hotel insist and push to expedia. Expedia no responds didn't do anything on my complaints. Disappointing

2.0 / 5.0

Apr 2022

It's quite an old place, however, they still managed to keep the hotel clean and room also quite clean. BUT there are a few things I don't like about the hotel. 1st, the front counter staff that process my check-in is not very friendly, he can't accept that there are certain terms regarding hotel check that guest do not know, I was merely just asking more details but I can see his impatience and wants to quickly end the conversation... And the hotel room pillow, although looks clean but when you go near it, you can smell the oily smell on it.. And one of the bed has a few yellow spots on it. I got room 1420 on 14th floor, the room feels weird and I can't sleep at night. Best of luck to anyone who gets this room. Other than that, hotel is ok.

5.0 / 5.0

Nov 2021

1.0 / 5.0

Nov 2020

It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:-1) There were no slippers provide?2) no bath rob too3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@

4.0 / 5.0

Nov 2020

It was a short stay where we pull off during heavily rain evening. Booking through Hotels.com was almost instantly connected with the hotel. Staff is well prepared like expecting our arrival long ago. Impressive staff! We booked delux room however got free upgrade to Junior Suits which is newly refurbish I guess, really nice of that. Stay was pleasant. Just a few points for the hotel attention:- 1) There were no slippers provide? 2) no bath rob too 3) Drinking glasses & toiletries were only one set ? 4) Towels are too old not presentable. It looks like rugs on floors @_@

3.0 / 5.0

Nov 2020

Specious room, refurbished, minimal design,

0.8 / 5.0

Nov 2020

Specious room, refurbished, minimal design,

1.3 / 5.0

Sep 2020

It was for my little sister ... as her exam hall was nearby. Breakfast apparently wasn’t too good . Otherwise room was perfect

5.0 / 5.0

Sep 2020

It was for my little sister ... as her exam hall was nearby. Breakfast apparently wasn’t too good . Otherwise room was perfect

0.5 / 5.0

Feb 2020

Manager is kind enough to call and confirm my booking as well as giving some information about the parking and check in services. Service was okay, however the guest did not get any Drinking water bottles in the room. Wasnt a good experience for the guest who is thirsty. We are happy that The breakfast is provided. However, food provided arent up to the hotel standard. Scones tasted like stones. Pancakes cold and tough. The coffee and drinks provided was the only pleasant experience we got from the breakfast. Hopefully crystal crown could improve and do much better as a 4 star hotel. Please improve!

2.0 / 5.0

Feb 2020

4.0 / 5.0

Feb 2020

Spacious room. Good breakfast choice. Old hotel but rooms well maintained. Shower cubicle in my room does not flow into the drainage hole as the angle of the slope of the floor is not sloping towards the drainage area so there is always a huge puddle of water which I find annoying.

4.0 / 5.0

Dec 2019

The location is good and the room is spacious

4.0 / 5.0

Sep 2019

The hooked the property quite last minute but when we arrived, we didn’t have to wait for long to get our room. We stayed at the executive suite and there was a nespresso machine provided with two complimentary espresso capsules. The room was neat, bright and clean. Loved the sheets and pillow. Downside is, we could hear the corridors. Kids running and shouting in the morning. Complimentary breakfast choices were ok, usual typical, not anything beyond expectations. Location wise, it was pretty close to the place we are having an event which is at The Grounds, KL. Overall, everything was good. Would prefer a brighter lighting in the toilet for makeup.

2.0 / 5.0

Aug 2019

Front desk service was excellent. Other than that I would not want to come back. Lobby air conditioner was hot and I don’t think all air conditioner were on. Bed sheets stink, pillow cases too. I was shocked to have found a lady panties hung in the cupboard when I opened it. I guess the housekeeping didn’t perform their job up to mark. The hotel isn’t willing to call me a cab for my travel 45 minutes later. I can’t figure out why. Upon checking out, the counter was just about to cash in their till. I waited for long for my deposit to be returned and it took ages. So I went to the breakfast to grab a drink n came back. The hotel shouldn’t be rated 4 stars as indicated on their plaque at the reception. This is the worst hotel ever I’ve stayed for the year. Will not consider this hotel again anymore.

0.5 / 5.0

Aug 2019

Front desk service was excellent. Other than that I would not want to come back.Lobby air conditioner was hot and I don’t think all air conditioner were on. Bed sheets stink, pillow cases too. I was shocked to have found a lady panties hung in the cupboard when I opened it. I guess the housekeeping didn’t perform their job up to mark. The hotel isn’t willing to call me a cab for my travel 45 minutes later. I can’t figure out why. Upon checking out, the counter was just about to cash in their till. I waited for long for my deposit to be returned and it took ages. So I went to the breakfast to grab a drink n came back. The hotel shouldn’t be rated 4 stars as indicated on their plaque at the reception.This is the worst hotel ever I’ve stayed for the year. Will not consider this hotel again anymore.

3.0 / 5.0

Jul 2019

The tv reception is poor.

4.0 / 5.0

Jun 2019

its good location.

2.0 / 5.0

Jun 2019

The room is big. But there is no direct lift to the lobby

2.5 / 5.0

Jun 2019

Staffs are friendly and helpful

1.5 / 5.0

Apr 2019

Location wasn't so convenient. Hotel is also a tad dated although the rooms themselves were quite well maintained. The buffet breakfast was ruined by a horde of tourist groups - there was literally no food left and people were eating straight from the buffet table! Unfortunately there probably wasn't much the hotel staff could do with that.

2.5 / 5.0

Apr 2019

everything is just fine.

4.0 / 5.0

Mar 2019

Value for money

0.5 / 5.0

Feb 2019

The room was very uncleaned toilet not wash probably.....so much dust

1.5 / 5.0

Feb 2019

For your information, those room book from Expedia, your room may not provided with toothbrush and shaver.

0.5 / 5.0

Feb 2019

I actually booked the hotel on an incorrect date unknowingly. The hotel neglected to call me to inform me that I was NO SHOW and I was not aware until when I was about to board my plane to Kuala Lumpur. Upon checking with Expedia staff Dewang today 11/2, he informed me that Crystal Crown refused to accomodate and help me at all stating I was NO SHOW. My question here is why Cyrstal Crown did not even bother to give me a call or let me know that I was NO SHOW, it just goes to show that customer service is not in Crystal Crown’s dictionary and I am very disappointed with that attitude of theirs for rejecting to even help a bit. As for Expedia Stadf Dewang, thank you for your assistance and help. I know it is hard for you and I appreciate the help that you have given to me.

2.5 / 5.0

Jan 2019

Nice hotel and very comfortable stay

4.0 / 5.0

Jan 2019

Fairly comfortable. Big room, reasonably clean. Has a safe box for valuables which was useful. Linen provided for the bathroom could be improved. WiFi was fast.

1.0 / 5.0

Jan 2019

Fairly comfortable. Big room, reasonably clean. Has a safe box for valuables which was useful.Linen provided for the bathroom could be improved. WiFi was fast.

0.5 / 5.0

Dec 2018

The check in should be at 2 pm. But when I arrived at the hotel at 5 pm, the room was still not ready. I have to wait for 1 hour to get into the room. The previous customer just check out. How could they let it to happen? What about if I reached the hotel at 2 pm?

3.0 / 5.0

Dec 2018

Clock at gym center not working and no drinking water supply as water container empty.

2.0 / 5.0

Dec 2018

Floor is dirty

1.5 / 5.0

Nov 2018

Computers were down which resulted in late check in. Which should not be an excuse. Shower cubicle leaks which then creates a puddle in the dry area. I've stayed here numerous times but this particular issue seems to persist in almost every room. They need to fix this

1.5 / 5.0

Nov 2018

Acceptable

FAQs

How much does this hotel cost compared to others in Petaling Jaya?

The average price for a rental in Petaling Jaya is $61 per night. This rental is $41 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crystal Crown Hotel Petaling Jaya. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crystal Crown Hotel Petaling Jaya. Enjoy the water!

Is Crystal Crown Hotel Petaling Jaya pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Crystal Crown Hotel Petaling Jaya?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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5.0 / 5.0

Outstanding(10 Ratings)

Luxury Resort Suite Kuala Lumpur@5mins to Mid Valley, Sunway

Apartment

in Kuala Lumpur

Garden · Pool · Kitchen or Kitchenette

Experience vacation in Petaling Jaya with our Apartment, Luxury Resort Suite Kuala Lumpur@5mins to Mid Valley, Sunway. Enjoy amenities such as Air conditioner, Internet / Wifi and Laundry, and more.

$$$$

Crystal Crown Hotel Petaling Jaya

Hotel in Petaling Jaya

Reasons to book

About this hotel

Amenities

Map of Petaling Jaya

Nearby attractions

Available Rooms

Deluxe Room

Superior Room, 2 Twin Beds

Crown Floor Superior

Junior Suite

Crown Floor Deluxe

Crystal Crown Hotel Petaling Jaya

Hotel in Petaling Jaya

Reasons to book

About this hotel

Amenities

Map of Petaling Jaya

Nearby attractions

Available Rooms

Deluxe Room

Superior Room, 2 Twin Beds

Crown Floor Superior

Junior Suite

Crown Floor Deluxe

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Petaling Jaya?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crystal Crown Hotel Petaling Jaya pet friendly?

What amenities are available at Crystal Crown Hotel Petaling Jaya?

Explore similar vacation rentals in Petaling Jaya

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