Quarterdeck Inn Port Hardy
About this hotel
Comfortable hotel with free breakfast and 24-hour front desk This hotel features a meeting room, laundry facilities, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a vending machine. Quarterdeck Inn Port Hardy offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Port Hardy
Hotel in Port Hardy
Reasons to book
Includes essentialsKitchen / Kitchenette, Internet / Wifi, TV and more
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Reviews
3.9/5.0
Good(527 Reviews)
3.0
Key cards barely worked. Sometimes you'd slide in twice, sometimes 20 times before it worked.
Nicole was fine but the other staff member seemed indifferent. Asked for 4 coffee things and he seemed put out by this.
10.0
Beautiful view of the water. Decent building and strong beds
6.0
Dishes in our kitchenette were cleaned poorly. The kitchen supplies were absolutely terrible. Will never stay here again.
6.0
Well the location is nice right on the water and close to shopping, room was a nice size with kitchenette in it for the 3 of us and the price was fine ,off season .you get a continental breakfast which is very nice , but with that being said carpets were needing replacement, painting to be done throughout the place and a bigger tv in room we only had a 32” in a cabinet. Also we arrived at 3:15 pm and were told by a young lady under no certain terms check in is at 4 pm , I was dumbfounded by the comment it was not even busy but I would understand if it was on season cheers
10.0
Very nice location, staff are polite and friendly.
Good continental breakfast. Magnetic cards to unlock the room doors are finicky and needed to be reactivated many times; if you do one others stop to work. So bring them all at the same time.
This was a minor annoyance compared to the excellent services provided at this well located hotel.
3.0
We booked the room with fireplace and jetted tub but the fireplace didnt work and the front desk person said " i dont know when we asked about it" Not a huge deal as the heat worked well, just a little less ambiance. The rooms are very big and gives them a luxurious feel. Nice big windows with a view of the marina. The pub was closed so we ate in town. The room is very clean and comfortable. Breakfast was really good with a nice variety of eggs, bacon ham, sausage yogurt cereal coffee, juice etc.... Would definetly stay again and recommend it
6.0
Mediocre expirience. The fireplace in the suite didnt work. The fan in the bathroom didnt work. The front door sometimes worked. When i went to checkout, the front desk person wasnt there, waited for about 30 minutes, still nobody. The house keeping staff searched the building for the front desk person, they ended up having to call the owner to find them. I ended up having to leave without checking out because i didnt have time to wait for the person at the front desk to show up to their job.
8.0
Nice big room. Restaurant was not good- food and bathroom cleanliness.
6.0
Must be new owners. Restaurant closed. Breakfast choices are cold egg rolls, cold hashbrowns, spam on bread. No muffins, no yogurt, no bananas. Shoddy
4.0
Upon check in I was notified that the pet charge is actually per NIGHT not stay as stated on the Expedia site. The room itself was clean with limited items (no microwave, fridge barely cold even thou turned up), the carpet was disgusting. I understand a “pet room” but this was disgusting. When I mentioned it to the front desk was simply told I know. I paid $300 for 2 nights and this hotel wasn’t worth half that. The outside is green, the windows (beautiful view) were filthy so you didn’t want to look at your view. Sad to see potential with no up keep.
8.0
Very helpful staff and clean hotel
6.0
Within an hour of arriving, we decided to stay an extra night. The receptionist advised I book a second night on expedia and come back in the morning to confirm the extra night with the day staff. I did so and was told I needed to first move out of the room and move to a different room because the rate for the new room differed from my previous room. I suggested it would be easier for me to pay the difference. She said that was impossible but assured me our new room would be ready by that afternoon. This type of inflexibility and refusal to meet my seemingly simple request reflects very badly on the service level offered at this property. Moreover, not once was there an apology. Needless to say, we will not book here ever again, nor recommend it to friends.
10.0
Great view and great staff.
6.0
I like not the breakfast
6.0
Even though I had confirmed an additional day booking, when I arrived they stated I would have to move rooms for the additional night - not what they stated over the phone
4.0
Good
4.0
Someone had a nap on our sheets before our arrival and used the towels!
We found also empty cans in the room recycle bin.
The front desk changed our room promptly.
4.0
Beautiful location and views
3.0
Average hotel. It was nice that they packed a breakfast for the people leaving early on the ferry. The coffee in the lobby needs improving or someone made it wrong. It was terrible.
3.0
The ‘ocean view’ room we booked looked out onto a walkway with guests passing right by the window. There was no ocean view. The overhead lights flickered and didn’t turn on, so the room was quite dim for our late evening arrival. several outlets didn’t work as we tried to charge our phones.
The continental breakfast included has been changed to a brown bag breakfast.
The room was clean and beds fairly comfortable but not worth the price.
4.0
Outside view
4.0
Property is overpriced; over $850 CAD for 3 days. To enter the room one typically needs to jiggle the key card and it can take a number of attempts. No AC in room with only one upper part of one window that opens. The hotel will provide a small fan upon request. Good news is the room is quite large with a good view of the harbour. Convenient to some limited good dining out options. Easy to get to other towns and sights. Overall, needs a facelift.
4.0
We very much appreciated the service provided by Leah at the front desk. She went out of her way to introduce us to the amenities for visitors, available in the area.
2.0
Calling this a resort is a massive stretch. Close to ferry, but that is pretty much it. The staff we met were brusk and short with us. The place was very unclean, with multiple stains on the carpets. I would not stay here again.
5.0
Check in very efficient
5.0
I've stayed at the Quarterdeck Inn before and travelled to Port Hardy countless times to take the BC ferry to or from Prince Rupert. Compared to many of the other hotels whose names I won't mention, the Quarterdeck is heads and shoulders above them. It is clean, there is no mould smell, and above all it's very quiet. It certainly serves our needs as a travel hotel.
3.0
The young girl on check in was lovely. The lady checking us out didn't seem very enthusiastic about being there. Granted - it was early - but sometimes you have to pretend to be cheery when you're the face of the accommodation! My pre-ordered packed breakfast was not prepared with the others (we were heading out on the water taxi) but she helped prepare it quickly so that was appreciated. We had ground floor room and had to have curtains pulled all the time as people walked right past and looked into our room - last time I stayed we had a 3rd or 4th floor room and it was an awesome view. But overall it was ok and in a very convenient location to the Marina.
1.0
The carpets in the pet friendly room we were given were filthy, with what I believe were excrement, urine, and possibly vomit stains and probably should have been ereplaced 2 or 3 years ago.
4.0
This place was a great spot to sleep after a long ferry ride. If you have a pet and book on line be sure to call to follow up to make sure you have a pet friendly room. I did not and we almost couldn’t bring our pet to our room. But the lovely staff figured it out and in the end we got a pet friendly room.
5.0
The front desk clerk was very friendly and efficient. She had more than ten rooms to check in and she took her time to address each guest promptly and with smile all the time. Very well done.
5.0
Clean, quiet facility. Highly recommend
1.0
Dirty lack of maid service limited dining plastic glasses
5.0
The rug in our room was either very dirty or worn.
5.0
We had a comfortable stay, it was perfect for exploring the area.
5.0
This hotel overlooks a beautiful marina! The staff were attentive and welcoming! We especially appreciated the breakfast that was bagged according to our choices and available as early as 5 AM !
4.0
Was great!
4.0
Bed and room were comfortable. I assumed that refrigeratorator was working so I put food in it, however next morning I realized that is was not plugged in so I had to discard the food. Also the lamp in the corner by the window is not working.
2.0
The hotel seemed clean on arrival. When looking around the bed, I found socks and food that were not ours, so the cleaning could be better. The continental breakfast was very basic. The first day we did not get what we asked for as far as fruit and the second day we were told they ran out of muffins so it wasn’t much of a breakfast. There was also a food charge on our bill that I didn’t notice until after we had left that I’m unclear what we were charged for as we only had the supposedly included breakfast. I will say, there was a very helpful staff member on in the evenings and she had great suggestions of places to visit in the area and on other areas of the Island.
3.0
Very friendly everything was great
4.0
NIce to have a corner room and front desk assistant was very helpful
FAQs
How much does this hotel cost compared to others in Port Hardy?
The average price for a rental in Port Hardy is $99 per night. This rental is $118 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Quarterdeck Inn Port Hardy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Quarterdeck Inn Port Hardy pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quarterdeck Inn Port Hardy?
We found 4 amenities for this rental. This includes kitchen / kitchenette, internet / wifi, laundry, and tv.
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