Hotel Jardin Cancun
Hotel in Cancun
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel with free parking, near Ultramar Ferry Puerto Juárez
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a TV in a common area.
Hotel Jardin Cancun offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch plasma televisions come with satellite channels.
Along with laundry facilities, this hotel has a 24-hour front desk and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance and a TV in a common area.
Hotel Jardin Cancun offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch plasma televisions come with satellite channels.
Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Cancun
Available Rooms
Standard Room
1 King • 121 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Standard Double Room
2 Queen • 121 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Family Triple Room, Multiple Beds
3 Queen • 258 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
1.0 / 5.0
Not safe area for visitors
4.0 / 5.0
The only problem is the parking. There is not enough space for parking. I suggest that they reserve a place for the people who have already paid the room.
4.0 / 5.0
I didn't like that the space for parking is very small and they don't reserve the space for your car even if you have already paid the room. I suggest that they reserve a space for parking for the people who have already paid the room.
1.0 / 5.0
1. A cockroach crawled on my little girls head in the middle of the night and she woke us up screaming. When I brought it up to the front desk during checkout, they offered no remedy, apology or refund.
2. The shower was leaking heavily all night.
3. The AC took over 30 minutes to cool.
4. There’s no way elevator. We had to carry out luggage four flights of stairs.
5. The fan was rattling all night.
6. The pillow cases were torn.
7. There were no towels in the room. I had to go down four flights of stairs to request them because there’s no phone in the room to call the front desk.
8. Parking is extremely limited and tight. It’s basically a small courtyard enclosed by a gate.
4.0 / 5.0
No elevator made it hard.
5.0 / 5.0
I liked everything about the Jardin hotel , a small hotel but big hospitality , every person at the desk was friendly and always with a smile . I stayed in the hotel in 2023 and again in 2024 and both times always welcomed and comfortable and when i return to cancun again in 2025 , i will stay at the Jardin hotel , as mentioned it is small so they serve breakfast or orther things like that but where they are located everything is within a short walking distance . Decent people with a good hotel , ny first impression of it was kind of average but i didnt know anything about cancun or anything in the city , but after my second stay i got a better idea of cancun and things and while on my second dicovered people from all different parts of yhe world come to the jardin hotel . I suggest it to every body for a good clean wholesome hotel to stay for your vusit , vacation or what have . Five stars from me .😀
2.0 / 5.0
It was a slum.
0.5 / 5.0
One of my worst experiences at a hotel! The place was extremely remote from downtown Cancun, deserted and dark. The reception was rude and didn't speak English. The rooms reeked of mold, with clogged drains and cockroaches (yes, cockroaches!). It wasn't possible to stay a night at the hotel. We ran out of there and lost our money.
5.0 / 5.0
Ok
1.0 / 5.0
The staff was very noisy and not very helpful.
2.0 / 5.0
Cold water is not strong enough in my room number 30
1.0 / 5.0
This is definitely not a place for ladies
5.0 / 5.0
Excelent
5.0 / 5.0
good
1.0 / 5.0
Please don’t recommend this hotel due to dirty hotel, they asking bay by cash. In general I had bad experience
0.5 / 5.0
No hot water available for the bathroom and couldn't take a shower and the front door is like jail bar...This place is not safe to stay. Horrible and terrible hotel in Cancun.
4.0 / 5.0
The place is nice, I would have gave them a 5 star but it doesn’t have an elevator and we had heavy luggage and a disabled person, they gave us a room in the 4th floor so you can imagine going up the stairs with luggage and a disabled person, staff is very friendly.
1.0 / 5.0
The hotel had no elevator we had to carry 4 luggage to 4 levels. The neighbors looked very dangerous.
1.5 / 5.0
There is no refrigirator in the room. FOR $80 per night I would definitely expect a refrigirator..
2.0 / 5.0
It was good that it was close to the ferry port to get to isla Mujeres. The hotel called a cab for us. We did not stay the night though because there were bed bugs in our hotel room. We got a refund and found another hotel.
5.0 / 5.0
Only problem was with Experian - I arrived and Experian did not paid the Hotel - so I paid the hotel and Experian reimburse me a portion of the charge for the hotel - the hotel is very clean, give you clean towels - soap - shampoo, great service and the parking is in closed. Not very fancy but is great for resting taking shower and having your rental car safe.
1.0 / 5.0
it wasn’t clean bad shower no elevator
0.5 / 5.0
The hotel is in a very dodgy neighborhood and it was full of cockroaches in the bedroom and bathroom (more than 20). We asked to change rooms and the new room had around 6 cockroaches. I would definetely not recommend.
4.0 / 5.0
Very clean and convenient. Very close to bus pick up and drop off. They place worked out well for 2 nights. However the area is a bit sketchy, would not recommend for a solo traveler
3.0 / 5.0
It was a bed to sleep in for the night.. friendly and wonderful staff. The shower was dirty, but it did have nice hot water. They are also very pet friendly!
4.0 / 5.0
It's nice and quiet, great cable and wifi, a little far from public transportation
5.0 / 5.0
Very clean, affordable, and exceptional service.
2.0 / 5.0
Terrible smell. Ants are crawling on the bed.
2.0 / 5.0
Cheap rate and so is service. No towels change no bedsheets change for four days but someone who has access went through my belongings. Horrible
1.0 / 5.0
Aircon did not work. They came to fix it by reprogramming the aircon remote. 1 hour later, it broke again, so I had to pull the plug out of the wall as the only way to turn the aircon off. In the morning, I tried to reinsert the grey plug, but it didn't go back in the socket, which was loose on the wall.
I tried to have a shower, but both taps made scolding hot water, even in the sink. I had to fill the bucket to cool the water down but burned my arm. I could not turn the shower off, except I threw a towel over the fixture to stop the water spraying everywhere up-down left-right (the shower head was in disrepair), and this caused me to burn my hand.
When I left, all my belongings (bag, clothes, computers) were soaking wet from the steam, which filled the room.
There were many rooms in the hotel that I could have stayed in instead.
2.5 / 5.0
It,was,more,than,expected,for,the,price,offered
5.0 / 5.0
The hotel is clean and cheap. We didn’t face any problem.
2.0 / 5.0
So loud!!! Noise from front desk area until 2am, then again early in the morning. One night there was even loud repetitive bangs at 4 in the morning. The room was nice and clean but the noise just isn't worth it, you won't sleep well
1.5 / 5.0
the price was decent however, I had to pay for taxi everywhere that I went the toilet was not working at times and the room did not look anything like the pictures
1.5 / 5.0
the price was decent however, I had to pay for taxi everywhere that I went the toilet was not working at times and the room did not look anything like the pictures
1.5 / 5.0
Good for a low-budget hotel. It was a big, double room and a little out-dated. Positives: a window to let out the dampness, super hot water (only if a sunny day), early checkin, and great WiFi. Negatives: I had to clean the taps handles myself because they had a clammy metallic smell. The room does become clammy with moisture also, but there was no smell of dampness or mildew. The dampness could be managed using the aircon, fan, and window and/or asking for housekeeping every day.
1.3 / 5.0
It was ok for one night
2.5 / 5.0
It was ok for one night
0.5 / 5.0
Do not stay here. Pay a bit more and go around the corner. Sheets had fun and coffee stains
0.5 / 5.0
Do not stay here. Pay a bit more and go around the corner. Sheets had fun and coffee stains
FAQs
How much does this hotel cost compared to others in Cancun?
The average price for a rental in Cancun is $190 per night. This rental is $142 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Jardin Cancun. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Jardin Cancun pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Jardin Cancun?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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