The room was spacious and clean. The renovation is not finished yet, so the air conditioning doesn't work. The shower wall is made of glass and it is inside the room and can be seen. There was no curtain on the glass bathroom wall in our room, but some rooms have it. It is not good to have a glass wall in the bathroom when you are staying with your children. The hotel staff was very friendly and can speak English. Parking cant be done by yourself freely, you mıst give the keys to the hotel staff to park. It would be a better place when the renovation is finished. It has a very beautiful river view in a huge balcony.

This was the most dirty 5-star hotel I ever stayed at. I got to my room late in the even, but even in the dark I could see it was not clean. The sheets felt clean, so I decided to stay. The dirt was more in the corners, edges, the wall, the couch. You could see that they haven’t done a full clean probably in months. The bed was a cheap foam topper with awful dents in there. When I told the front desk about my experience, they even shared that indeed they got more complaints about the rooms not being clean. That was the worst part for me. If you are management, and you get more than one complaint about a room not being clean, you go and personally check every room to avoid any further issues. In short - they should replace management. They clearly are not in control and haven’t trained their staff properly.

The room was very quite and had a great view ober river. The lady at the Reception was not welcoming at all.

Nice hotel.

The hotel was beautiful , walking distance to center but the garbage was overflowing everywhere and dogs roaming some scary .

We only stayed for one night before our flight back home and it was nice we had dinner which we enjoyed and the atmosphere was nice with music and lifely . Our flight was in the afternoon and they let us use the spa to relax before the flight. We really liked that

Terrible hotel. The first room they gave us had no working power and light in the room and the bathroom, the TV had no channels, there was no working WIFI in the room. In stead of saying sorry and giving us a new room, they said that they would send a technician to fix the problem. At the end of the day all the problems were not fixed. After calling reception several times asking them to fix it, they stopped picking up the phone. Only after I went down and insisted that it is not OK to not have power in the room, and not have light in the bathroom, and that I needed WIFI for my work, they reluctantly gave us another room. They did not say sorry for the inconvenience. In the new room they gave us, everything was as you should expect. However, the furniture was dated and worn out. Towels ware not exchanged daily. In the 8 days we stayed, only one time did we get both a small and large towel per person. All the other days we got only one small towel, or one large towel, or no towel at all. Below the rooms facing the river are above the hotel bar, which has loud music in the evening. They do weddings there, at which they do the music so loud, that you have to shout to be able to talk in your room, let alone that you'll be able to sleep. The rooms are advertised as soundproof, but they are not. The rooms are badly cleaned. There was dust, hairs, and even a sigaret on the floor. After our 8 days stay in this hotel, this was not cleaned up. This is not 5 star, more 2 stars.

It was unsafe and dirty