JW Marriott Phu Quoc Emerald Bay Resort & Spa
Resort in Phu Quoc
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
About this resort
Luxury resort on the beach, with 3 outdoor pools
Catch some rays on JW Marriott Phu Quoc Emerald Bay Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
Catch some rays on JW Marriott Phu Quoc Emerald Bay Resort & Spa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Housekeeping is available on request.
JW Marriott Phu Quoc Emerald Bay Resort & Spa offers 244 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
This Phu Quoc resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.
A private beach and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Phu Quoc
Available Rooms
Room, 1 King Bed, Non Smoking (Balcony)
1 King • 656 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony
1 King • 1 Sofa • 968 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Villa, 1 Bedroom, Non Smoking, Garden View (Private Pool)
1 King • 1937 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Villa, 3 Bedrooms, Non Smoking, Garden View (Private Pool)
3 Double • 4304 ft²
Sleeps 9
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking, Ocean View (Balcony)
1 King • 570 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
5.0
It was beyond my expectation. Exceptionally good!
8.0
Quiet atmosphere
10.0
Me and my girlfriend really enjoy the time in JW, Alice and Cindy take care of us really well, Food in Red Rum is also fantastic. However the fly is everywhere at night in Red Rum, even staffs are nice to provide us the spray, it is still a lots stay around the food.
5.0
The best resort in Phu Quoc.
We are going to make another reservation for this winter. That's how much we enjoyed it.
A fun and unique concept with excellent maintenance, service, food & beverage.
The location was also important for me. Personally, I prefer An Thoi area to Long Beach.
Thank you to Manager Phoung who took good care of us, and Instructor Ha for a wonderful yoga experience by the beach during sunrise.
5.0
I have traveled all over the world and this resort was spectacular on every level. The detail was incredible and so very, very well done. Our hotel room was the most beautiful hotel room I have ever stayed in. The bathroom was sheer bliss. The service staff was absolutely impeccable.
5.0
Great hotel, fantastic location.
Restaurant overpriced only bad thing to say.
10.0
Amazing property, it exceeded my expectations. The photos cannot capture just how beautiful it is!
4.0
From the moment we checked in, we were disappointed with our stay. We had wanted a romantic trip together. The room we were given was not at all private. People constantly walking back and forth, looking in. Employees hanging out outside our room taking their balls. Literally no privacy at all. We had specifically chosen a room with a balcony because we wanted to be able to sit outside and enjoy the view, but were given a room without one.
The solutions we were offered were insufficient. We were shown one room upstairs which was filthy and dusty.
A manager, "Jay" bothered us at breakfast the next morning. Instead of letting us eat in peace when we made it clear it wasn't a good time to talk, he wouldn't leave and kept insisting the employee hanging out outside our room wasn't smoking. As if that changed the fact that we still had no privacy.
The day of checkout, he again approached us. "I was going to offer you a treatment at the spa, but since you already booked something, nevermind." So why even say that? The customer service skills and etiquette of the employees here are severely lacking.
10.0
The resort is so well designed and appreciated the design concept of a university campus. There was plenty to do at the resort such as free activities like massage lessons and bike tours. There are three different pools and the beach attached to the resort is well kept for Phu Quoc with staff constantly picking up rubbish. Big shoutout to Jace who guided us on the bike tour and to the ladies at the spa.
10.0
Perfect for relax and enjoy ❤️
10.0
This place is incredible. The epitome of a 5 star experience. The location is amazing, the staff was amazing and accommodating, and the details and theme’ing of such a large resort was endlessly impressive. The breakfast buffet alone was worth it. All I needed was a beach vball court and I probably couldn’t leave.
Special thanks to Alice (Uyen), Lee Bui, Diem, and the concierge desk (booking help) whom all went out of their way to make my stay memorable.
10.0
Good food, good service, beautiful place
10.0
Amazing place for relaxation.
10.0
The theme of the hotel is interesting and we spent lots of time in exploring different “departments”
10.0
Everything about the facilities and staff were Devi d to none
10.0
Very pleased
5.0
Amazing stay. Beautiful property. Staff trying their best to accommodate every request.
Beautiful beau, white-ish sand. Quite warm sea. Very clean. Lots of people cleaning the site thoroughly all day
Be aware though that given the sunrise facing side of the resort, and the fact that there are a lot of trees, you might not get as much sun as one expects. Not an issue, always a way to find a sunny spot thought.
Extremely powerful WiFi throughout the whole site.
Improvement area: Breakfast. Cold cuts and cheeses are outside of the fridge, which is a big health issue (I got a food poisoning: Smoked salmon). Also: they could refill the items in the breakfast more often. Quite a few items are missing regularly. Overall good breakfast but could be so much better.
5.0
I cannot express how amazing our stay was especially the service that was provided. From the minute we booked to even after we checked out, they have taken care of me and my friend. They treated us like VIP guests! Everyone knew who we were, knew my friend was vegetarian, knew what we wanted to do etc. I travel a lot around the world and stay in high end hotels but this is definitely in the top. Highly recommend
5.0
Tony, thanks for giving me a best memory in Vietnam. Seamless manual, good food, kind, clean.
10.0
Supper clean, wonderful staffs, beautiful calm beach, breakfast, drink are great.
5.0
Complimentary shuttle pickup and drop off from airport would be perfect.
10.0
Beautiful resort. Very comfortable beds
10.0
Super friendly staffs, Joe and the team were very supportive and informative. Me and my son had great fun finding those QR code to get "graduation " from the "uni".
4.0
The Management Team and the staff are very courteous, trying very hard to ensure our comfort and that we are happy. The efforts are very well appreciated.
The Management is also trying very hard to keep the condition of the property, and under the harsh tropical, rainy and with the close proximity to the sea, it is not an easy task; but the Team had done exceptionally well.
To us, entering the property seems more like walking into Disneyland than a tropical resort.
On the shortfall, the temperature of the water heater can turn up a bit. The hot water in both my room (1002) and in the spa was not very high, even when I tried to turn to “all” hot water, it was not hot enough.
Also, the electricity was a bit unstable, with 2-3 short shortages a night. The aircon will be be stopped and was a nuisance in the middle of the night.
2.0
The Management Team and the staff are very courteous, trying very hard to ensure our comfort and that we are happy. The efforts are very well appreciated.The Management is also trying very hard to keep the condition of the property, and under the harsh tropical, rainy and with the close proximity to the sea, it is not an easy task; but the Team had done exceptionally well. To us, entering the property seems more like walking into Disneyland than a tropical resort.On the shortfall, the temperature of the water heater can turn up a bit. The hot water in both my room (1002) and in the spa was not very high, even when I tried to turn to “all” hot water, it was not hot enough.Also, the electricity was a bit unstable, with 2-3 short shortages a night. The aircon will be be stopped and was a nuisance in the middle of the night.
10.0
Beautiful resort with emerald beach, spacious and elegant room. Buffet has good variety but taste is only ok.
5.0
We had a great night. All staffs are so friendly and nice. Beach & pool are all beautiful and room condition was awesome. My room had a great ocean view. I really want to come back :) there was one to improve, bad smell on bed covers. So we used only 2 phillows , the other 2 we didnt use. Hope it gets better.
5.0
Very nice view and kind employee
5.0
Amazing resort, excellent service, great facilities and wonderful restaurants.
We had a really nice time from the moment we entered the resort. Very attentive staff, great restaurants and a very nice atmosphere.
The american university/french colonial style theme is funny but also a strange clash of styles. It gives the resort a funny vibe and overall works well.
The cocktail bar (Department of Chemistry) is wonderful, food there is really great and the staff is amazing! Do try out the different cocktails, they are all good.
We had dinner one night at the "finer" restaurant (The Pink Pearl), which was a great experience. Beautiful and creative dishes and great staff as well - definitely worth a visit.
All in all it was a great experience, and we hope to be back.
5.0
so beautiful
2.0
There are so many photo spots. nice beach and pools.
The room was pretty,cute and clean. Most of all, My kids spacious bathroom
1.5
Nice white beach and free water sports equipment. Service overall are efficient however hotel itself may need some maintenance.
2.5
The hotel has a very cool, quirky, and unique design concept. Check-in was smooth and easy with friendly staff welcoming us in despite the obvious that they were extremely busy with a full lobby checking in. The room...wow, wow, wow! Stunning layout with immense balcony with incredible sea view. Bed super comfortable too! The only fault in the room was the shocking lack of hooks...including in the bathroom - not a hook anywhere in sight. We had to get creative on where we wanted to hang our towels and other items. One other thing is noise, at night we could hear our neighbors...first night someone left their TV blasting all night, second night someone had a party which promoted me to call at 2am to complain. The rest of the stay was quieter. Breakfast is one of the best we’ve ever had! Beach is clean, water is clear and pools are great, though a bit chilly. We enjoyed some of the activities and recommend the jog, bike ride and darts...skip the bar drink making. If we had more time definitely would have done more. The activity staff are awesome! Hit the gym, it’s modern and wonderful...plus burn off that breakfast. Actually speaking of the bar, this was the one place where service fell short and wait times were excessive. We actually decided to not return after two negative experiences at the bar. Now despite some minor things, put this hotel on your must stay list!! It was incredible and just writing about it makes me smile!!
5.0
Pink Pearl French Restaurant offers best quality food and service. Also Have nice tour guide of the wine cellar .
5.0
Everything is above expectation and the staff really kind, nice.
2.5
Wonderful place and stay. Beautiful hotel. Only place for improvement was with beach and poolside service. Servers were good but the Service was infrequent.
2.5
Everything was perfect ! :) thank you so much.Best hotel ever.
2.5
The hotel is a beautiful campus.It makes you feel like you are in Hogwarts. Service is top notch and every corner is an insta opportunity. Definitely worth another visit.
1.5
This hotel had great reviews about its decor however i found it a bit dated behind the theme design. Poor air conditioning. Average food. The pink pearl truly overpriced and food average. However the service and staff were impeccable.
5.0
Far way location... if hotel can provide shuttle bus that will be more attractive and convenient
FAQs
How much does this resort cost compared to others in Phu Quoc?
The average price for a rental in Phu Quoc is $62 per night. This rental is $652 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at JW Marriott Phu Quoc Emerald Bay Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at JW Marriott Phu Quoc Emerald Bay Resort & Spa. Enjoy the water!
Is JW Marriott Phu Quoc Emerald Bay Resort & Spa pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JW Marriott Phu Quoc Emerald Bay Resort & Spa?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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