Wonderful property with great amenities, spacious rooms, great food and fantastic location overlooking the backwaters. Highly recommend staying here. Also great for families.

They Hyatt Bolgatty is an absolutely stunning property. From its gorgeous lobby with fresh flowers and coffee shop to panoramic views, the layout, amenities and cleanliness of the property was wonderful! The breakfast buffet each morning was incredible an overwhelmingly amount of choices. It was here we met one of the best servers we have ever had! Riyuni met us our first day and was so informed and knowledgeable about all the different food selections. He acted as an amazing tour guide as well, telling us all about the different regions in India, the different foods and cultures. His service was impeccable, never leaving a plate and we never had to ask to have our coffee refilled. On the last day he surprised us with a goodbye cake that was one of the most generous and sweetest hotel experiences we have had. We are so thankful to him for making our trip so amazing! I had a wonderful deep tissue massage at the spa and everything about it was 5 star. my therapist was not only skilled, but also passionate about massage and healing. The steam room was also wonderful in the locker room. The one issue we had was the late time of dinner service at the restaurants. Because of where the hotel is situated, eating on the property when there is definitely the easiest option. I don’t know if the time of dinner service was pushed back because of Ramadan but starting dinner service at 7pm is extremely late. For those who eat at 5 or 5:30 like us, there was no option.

One of the best hotels I’ve stayed at in India. The service is impeccable and staff friendliness and willingness to anticipate needs was beyond expectations. Would definitely go back again.

Georgeous property with excellent service and food

Simply fantastic

We had a wonderful stay at this luxury resort hotel. Rooms and overall ambience were well maintained and inviting. Service was excellent in all aspects and throughout. We had delicious meals at Thai restaurant on site. The breakfast spread was huge and sumptuous. Overall we had a wonderful and satisfying experience and hopefully will visit again.

Nice location

The hotel serves beef on the menu but not pork. Why the double standards? Also the transport from the hotel to various spots is not well organized.

quiet tropical paridis island vacation....very dependable airport shuttle as long as you communicate with hotel.... suite that i was in made me feel like i was living the life style of the rich and famous....outstanding room with terrace- grand suite...spacious and beautiful...place for weddings, and great place for children....staff beautiful and outstanding....making this vacation ...simply outstanding thank you soooo much Grand Hyatt Boygottay -- in making this vacation...I will never forget...word to the wise...however.....please be aware....there is NO atm...you would have to go over the bridge by shuttle, etc. should you have the need for cash-all the best!

Fantastic stay, great food, service, everything was amazing. The staff are unbelievable especially Soyata in the Malabar restaurant, smiley, friendly, beautiful. Can’t recommend this hotel enough!

Terribly noisy - blaring religious music woke us all up at 4 am. We were in 523. Then, door key cards kept fsiling. The laundry manager keot arguing with us having charged us twice the amount claiming 79 pieces of clothing when we counted only 45. No indication on the buffet dishes on the spice level, we could not eat many dishes, they should mark them.

Nice stay

Good property.

Super friendly and helpful staff! Grand Lounge very comfortable! Great food!

Not near main areas. The indoor pool was out of service and it was meant to have been fixed by the time we stayed

Very well run hotel. The staff were friendly. All good.

Staff at Thai soul was subpar compared to the rest of the staff. We loved Girish at Colony restaurant!

Grand Hyatt is a place where nature, beauty and luxury meets tranquility. Located close to the backwater the view is breathtaking.

I like the hotel especially the stuff, they were very friendly and helpful

Great Hotel, but food definitely on the pricey side when comparing to local prices. Pool team were great, can't remember his full name, Adithya maybe, was particularly friendly and helpful.

Amazing hotel! One of the best I stayed in. Excellent customer service, beautiful property and excellent amenities

Excellent

It was the perfect hotel for us.

Impressive views… nice, clean, well maintained property, amazing staff and service, wonderful dining options.. especially Malabar cafe was very nice as was front desk staff and check in and check out experience…

Amazing property!!

Very poor service had to wait 25 mins for a flat white coffee in the shop downstairs and also long wait in bar.

Very good property

Loved the hotel. Very clean with nice views. Service was great. Loved the restaurants inside. Pool was nice. We lost our daughters diamond necklace and chain inside one of the lounges and we specifically gave the videos and pictures of where it was last seen and the security team along with the management worked on finding it via their cctv system however they

Very hospitable atmosphere and enjoyable food and other amenities.

Thai Soul - the on-site Thai restaurant - does a great job. Their management & staff are dedicated, and flexible in the face of a very high demand. Very gracious!

Excellent stay, lovely property, spacious rooms with a view.

I loved the property, the staff is very friendly and hospitable. The rooms were excellent and the view is remarkable. Loved all the restaurants and the rooftop lounge. The spa and food were extremely good as well. I would always choose the Hyatt for any future visits to Kochi.