Holiday Holiday - H Residence Apartments
4.0
Good(49 Reviews)Apartment in Surfers Paradise
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a sauna and a full-sized refrigerator/freezer, as well as an oven and a stovetop. Other amenities include towels, an electric kettle, kitchenware and utensils, and a toaster.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Parking
Balcony or Patio
Dishwasher
Hot tub or spa
Map of Surfers Paradise
Available Rooms
Executive Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 19)
1 King • 1 Double • 1216 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 30)
1 King • 2 Single • 980 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 18)
1 King • 2 Single • 1216 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 32)
1 King • 2 Single • 980 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View (Level 16)
1 King • 1 Double • 1238 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.0
Good(49 Reviews)4.0
Location where we picked up the keys was in completely different location from where we were staying.
Customer service not friendly ( rude)
We struggled to find our parking as well as our apartment.
No proper directions and for that reason we got locked in one of the elevators. Luckily we got helped by complete stranger.
Finally when we made to apartment we found that there are some cockroaches and when we made complaints to reception of Holiday Holiday, they told us that this is NORMAL.
Very disappointing.
Never again.
4.0
The apartment itself was large, well laid out and comfortable with fantastic views. The shower in the second bathroom had a door that didn't close and leaked water all over the floor and there was no sound proving between the bedrooms. We found the location to be very nosiy as there were multiple night clubs that pumped loud music until around 3:30am every morning. We have arrived home very unrested because of this.
4.0
Fantastic location.. right in the centre of all the activities. The views from the room was amazing
4.0
Tha accommodations were very nice. Dishes, cutlery and utensils were lacking
4.0
Everything about this property was amazing!
From the location, the views , the cleanliness ! Absolutely everything was perfect . We cannot wait to come back
4.0
nice
4.0
The property is located in the main city centre, close to all the attractions, restaurants and beach.
It was very clean with fantastic view of beach, ocean and city around and good swimming pools.
4.0
I like the cleaning around and the beautiful view spaces and the kitchen facilities.
But there is NO tissues or much towels!
4.0
Worst holiday experience of my life. Couldn’t find the property for over a hour because all the instructions are for before 8pm when all the doors lock out. Room wasn’t clean, sand everywhere including the main bed…. Main bathroom flooded into the entire apartment with bacteria from previous patrons (pubes, hairs, grime you name it). Tried to soak it up using towels - thought I’d then do the wash only for the dryer not to work! Hotel telling us they’ll said maintenance when we check out….didn’t even offer to swap rooms. So we got to enjoy the smell of off water and couldn’t use the room. On check out got treated with such disrespect by the “manager”. Made us wait 15 minutes and instantly came up to us with an aggressive tone, refused any compensation and ended up swearing at us, so we swore back. Held my bond and refused to return it until after I deleted my google review.
Don’t waste your time. They’re a piggy back hotel, they don’t actually own anything.
4.0
Lovely property
4.0
Lodged formal complaint to Wotif and Management team at Holiday Holiday but no response. Wotif misleading advertising for the property. It’s not 4 star. No amenities provided only starter kit for a day and we stayed 5 nights. No towels and very poor facility. We complained to Wotif and they couldn’t do anything plus no where to complain. We will lodge a formal complain to Fair Trade and QLD Tourism for misleading advertising.
4.0
Property ameneties were excellent location and view were excellent property was a little run down paint was falling off the ceiling at the sliding door and there was a terrible sewrage smell throughout the unit and building.The smell got worse at night time or when you turned on the airconditioner.The smell is what would stop us going back to the property agin.
4.0
The property is a moderate standard. The indoor pool area needed cleaning and the hotel corridors had a strange smell. The location is very central but the street can be extremely noisy of an evening.
4.0
We have been scammed $200 for a alleged chipped lamp which we have not damaged.
We noticed the top cover of the lamp was already crooked when we checked in along with many other things. We shouldve reported this straight away but we just assumed that the room has been properly checked and that they would know of these things already. Apparently not.
There were various issues with the Hilton room that we could have been falsely accused for just like this lamp. They say that their staff check before and after guests stay (which of course is a given) but maybe they did not check properly prior to us staying falsely accusing us damaging lamp that was already there damaged.
Their staff are no help and say the same thing without acknowledging the customer's point of view.
We booked through Wotif not knowing a third party company was managing our room privately as it didn't clearly say for the room we needed with two bedrooms. It just had special check in instructions which we assumed was due to covid. We always booked straight with hotels and never knew third party companies like these existed within premium hotels. ALWAYS BOOK WITH HOTELS DIRECTLY!
They will probably reply to this review saying the same thing that they replied to other similar complaints about how it was the customer who broke the items and therefore we should be responsible. Yes indeed but the problem is, we didn't break it and it already was crooked from the small chip.
4.0
Great location, clean tidy room everything we needed was provided .
4.0
The location was perfect.
4.0
The location was perfect.
4.0
Everything was perfect!
4.0
Great location, our second time in the hotel. Booked ocean view, but it was more like river views with a side view of city and oceans. I expected to look straight out at water. But it actually looked out at back of hotel.
Couch in our room was falling apart and needs replacing.
4.0
Great location, our second time in the hotel. Booked ocean view, but it was more like river views with a side view of city and oceans. I expected to look straight out at water. But it actually looked out at back of hotel.Couch in our room was falling apart and needs replacing.
4.0
Well located in Surfer's Paradise. Food and activity is immediately available downstairs. Room is as per what is shown in the photos. However, views of the sea is not as direct as expected.
4.0
Well located in Surfers Paradise. Food and activity is immediately available downstairs. Room is as per what is shown in the photos. However, views of the sea is not as direct as expected.
4.0
The staff at reception are very helpful and friendly. I like the location a lot, so convenient, I specially like the ocean view from my apartment and bed room. I can see the ocean when laying on the bed.
4.0
The staff at reception are very helpful and friendly. I like the location a lot, so convenient, I specially like the ocean view from my apartment and bed room. I can see the ocean when laying on the bed.
4.0
i booked the apartment at level 30. it looks exactly like the pictures. location was fantastic, amenities were great and having a washer/dryer was really a plus. the ocean views were spectacular.
apartment was clean and comfortable.
some areas that needed improvement were, cockroaches were found at the balcony, though there are none that we saw in the apartment itself.
both bathrooms were used, one of the bathroom had a lot of sewage flies after showering from day 2. the other bathroom do not have this issue.
there should be another aircon in the 2nd bedroom. it's stuffy unless u leave the doors wide open. the main bedroom has an aircon, though u hardly feel the air.
overall, we had a pleasant stay and will book this apartment again. i will encourage travellers to book apartments around this area as it is most convenient.
4.0
i booked the apartment at level 30. it looks exactly like the pictures. location was fantastic, amenities were great and having a washer/dryer was really a plus. the ocean views were spectacular.apartment was clean and comfortable.some areas that needed improvement were, cockroaches were found at the balcony, though there are none that we saw in the apartment itself.both bathrooms were used, one of the bathroom had a lot of sewage flies after showering from day 2. the other bathroom do not have this issue.there should be another aircon in the 2nd bedroom. it's stuffy unless u leave the doors wide open. the main bedroom has an aircon, though u hardly feel the air.overall, we had a pleasant stay and will book this apartment again. i will encourage travellers to book apartments around this area as it is most convenient.
4.0
Hotel in great location. Room very comfortable & clean. Service great, would recommend
4.0
Hotel in great location. Room very comfortable & clean. Service great, would recommend
4.0
We chose Holiday Holiday H Residences for its location in the Hilton building, at a fraction of the price. It shares the pool, secure parking and entrance; so convenient for beach, shops, restaurants and nightlife.
It can be noisy (till 3am) but ok with the windows closed and Aircon on, for light sleepers.
Checkin/out, luggage storage and support is nearby at chevron renaissance, which has 2hrs free parking and Coles supermarket/Liquorland for supplies while you wait to checkin.
Could do with more than 1 towel per person but there’s a washer, tumble dryer, dishwasher and all mod cons. Good Wi-Fi, modern spacious apartments.
Overall excellent value, great ocean views and highly recommended!
4.0
We chose Holiday Holiday H Residences for its location in the Hilton building, at a fraction of the price. It shares the pool, secure parking and entrance; so convenient for beach, shops, restaurants and nightlife.It can be noisy (till 3am) but ok with the windows closed and Aircon on, for light sleepers.Checkin/out, luggage storage and support is nearby at chevron renaissance, which has 2hrs free parking and Coles supermarket/Liquorland for supplies while you wait to checkin.Could do with more than 1 towel per person but there’s a washer, tumble dryer, dishwasher and all mod cons. Good Wi-Fi, modern spacious apartments.Overall excellent value, great ocean views and highly recommended!
4.0
Indoor pool & spa were closed due to renovations tho we were informed, overall nice hotel location was the best aspect of hotel
4.0
Indoor pool & spa were closed due to renovations tho we were informed, overall nice hotel location was the best aspect of hotel
4.0
Loved every second of it as the appartment and the facilities were everything we had hoped for.
As a family we needed the space, the pool and also an easy walk to the beach and local restaurants. The H residence had this and more.
4.0
Loved every second of it as the appartment and the facilities were everything we had hoped for.As a family we needed the space, the pool and also an easy walk to the beach and local restaurants. The H residence had this and more.
4.0
It was so pretty but the floor was really dirty had stains and marks on it i vacuumed and the anount of fluff and stuff the vacuum had picked up filled the vacuum half way . There was a disgusting smell in the room and in the outside of the room and in the park.. i think it was from the bins.. we were dry reaching the first day but you get used to it ... also i asked for some more towels as i had to wash the same ones every day and they told me they couldn't deliver it i had to walk or drive to the lounge to get it that was a bit silly.. the dryer didnt work properly and the oven had no numbers or anything so was confusing but overall the room was beautiful.
4.0
Great location, and facilities, just could do with better cleaning service as still had rubbish left and hand prints all over kitchen and table tops and had a constantly bad lingering odour.
4.0
Fantastic family unit. Very central to Cavill Ave.
FAQs
How much does this apartment cost compared to others in Surfers Paradise?
The average price for a rental in Surfers Paradise is $274 per night. This rental is $144 above the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Holiday Holiday - H Residence Apartments. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Holiday Holiday - H Residence Apartments. Enjoy the water!
Is Holiday Holiday - H Residence Apartments pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Holiday - H Residence Apartments?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, parking, and balcony or patio.
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