Ibis Kuala Lumpur City Centre Hotel
4.3
Excellent(704 Reviews)Hotel in Kuala Lumpur City
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with 2 outdoor swimming pools, near Petronas Twin Towers
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Map of Kuala Lumpur City
Available Rooms
Standard Room, 1 Queen Bed, High Floor
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Single Beds, High Floor
2 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Single Beds
2 Single • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 Queen Bed
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 3 Single Beds
3 Single • 215 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(704 Reviews)5.0
good location
5.0
N/a
5.0
Good
3.0
If you are looking for a twin tower view. You cant get it. As new building constructed in front theres no view of twin tower now. Photos showing in booking are old photos.
1.0
Good: clean sheets and comfortable bed.
Bad: shower water temperature changes wildly. *this should never happen in a "4star" hotel. *this is not a "4star" hotel(for many reasons)
Bad: once the pool area has more than a dozen guests it is overfull. This is a HUGE hotel (31 floors) so the size is disproportionate. Never enough space and not cleaned enough.
Bad: soooooo many guests in the breakfast area that nothing is ever warm/hot. I never once had any hot foods at my table 14+days over 3 stays.(and really loud) i wore my noise-canceling headphones to drown out the noise of dozens of tables of indian and chinese "talking" to one another
Good: breakfast selection is wonderful: imagine western, indo/malay, chinese/asian, and indian (+veg)options.
Bad: food at hotel bar is distinctly average.
Bad: checkin experience was unfortunate. Much miscommunication which ended in me paying more than necessary.
Bad: some gym equipment is not usable/malfunctioning and during 6/10 workouts there were other guests touring the gym with their families and children coming in to look around, play on the gym equipment and to fill their empty water bottles from their rooms.
5.0
7mins walk from Petronas Twin Towers.
this hotel was about 7years old in 2024.
there is a 24 hour shop named "A Mart" and we can buy food and beverages anytime.
3.0
Clean
Location
-Housekeeper is very bad manners (Knocked the door for asking about check-out time? on 10.25 am)
-Door room attack is so loud and interrupted
-Tax charge for deposit
-Breakfast is not for all (No international foods)
1.0
Liked nothing about Ibis, no one should book them seriously very bad service and hotel was not good at all. Very basic, tv had no chromecast and wasnt even smart tv, had limited option to watch anything. In expedia it didnt mention that we need to pay 10 rm tourist tax and when we gave them 50 rm we thought it would be a refunded back which the check-in staff never told. Thats a rip off as you already pay so much to stay in a bad hotel and plus have to pay extra. Pool was small, food had no variety, didnt even have daily housekeeping, we requested the person once to do it and he didnt understand English. Sometimes the housekeeping would come late in afternoon when we are in the room and due to that twice when we wanted to rest we had to go and wait in the lobby so that our room can get cleaned. The inside duvet had stain on it, i placed the sign to get it replaced but they didnt do it, for five days it was the same. Disgusting place
3.0
Near Petronas Tower. Busy hotel . Noisy rooms .....4 nights No, I would not stay in this hotel again
2.5
The staff were very friendly and helpful. They helped with information we needed to get around. The breakfast buffet was really good with a variety of choices. It’s walking distance to the Petronas twin tower which was really nice.
4.0
Overall it is a good hotel for short stays. I was disappointed that the pool wasn’t working. WiFi works very well. It is close to Petronas towers.
5.0
Very welcoming, great views from pool and sky bar. Shower was great. Location was great, good idea to walk to Twin Towers as soon as possible in morning or first evening to understand your location and avoid the heat. We wished we saw the night show fireworks. We did a cultural tour which was well worth the money
5.0
We were from San Francisco. Room was excellent fresh and clean , shower was so strong and not, had free drinking water service daily, AC is good, bed was comfortable ! Recommended for booking this hotel!👍😀
2.0
Customer Service were very slow.
3.0
Good location for KLCC.May be check in were just having a bad day.Not as helpful as expected.Food OK but very expensive.
5.0
Very friendly check in staff. Polite and helpful. Nothing was ever too much for them. Checkin was also reasonably fast which is great after a tiring long flight. The beds are super comfy and the hot showers were a dream. Plenty of water flow and large shower recess. No shower over bath rubbish in this hotel.i highly recommend this hotel.
3.0
Nice hotel with good buffet breakfast.
5.0
Great location, close to the towers, modern facilities.
3.0
The Wi-Fi is not able to use, disappointed stay without Wi-Fi.
The rest are good.
5.0
Tq for the great hospitality. 🤗
5.0
We stayed there only 1 night, but everything was very good. The room is clean, modern design with safe inside. Check in was good, but we waited like 15 minutes for our turn to come, because it was crowded, a long line in front of us. Overall very satisfied.
1.5
Too noisy
5.0
Ibis is always good quality. This one is exceptional for it's helpful staff. There were a couple of minor rooms issues that were immediately addressed when mentioned.
1.0
Rooms were ok but with very thin walls so it was incredibly noisy. I had to complain about the room next door once who thought that playing bagpipes on to really loud at 12.30am was a good idea.
In two occasions someone attempted to go out the fire exit, resulting in alarms going off. With one instance I had to go to reception to beg them to turn it off after it had rung for ages late at night.
Housekeeping was poor. Tea and coffee were not replaced for three nights out of my five night stay. Bathroom cleaning was lacking, with the mirror filthy. Very few towels were provided including none for the floor.
Breakfast was a good spread but very geared towards locals than visitors.
Overall this hotel should have been fine but the noise and poor housekeeping let it down. After several nights of no sleep due to noise, I won’t be returning.
4.0
I enjoyed the hotel. Beds were comfortable. Hot water & water pressure were excellent.
These were the negatives-
Room phone never worked despite letting the front desk know.
Doorbell did not work.
Door card keys kept stop working each day causing us to head back downstairs to get it fixed again and again.
Internet kept going out throughout the day. Hard to get some work done with spotty Internet.
4.0
No shampoo soap dispenser
1.0
The service was unacceptable - PLEASE avoid this hotel!!! Poor service and they hardly speak English!
4.0
Overall have a good stay.
2.5
City central location, 7 min walk to Petronas tower.
Had successful conference, great service
5.0
Great location, clean rooms, awesome rooftop pool, and the staff were all very friendly and kind.
4.0
Very clean,
Check-in was very slow
1.5
Ants crawling all over. Can see patches of dried stuffs on the floor and table. Obviously they just dust and sweep but never wipe and mop.
2.0
-Breakfast terrible for vegetarians. No peanut butter, cheese, honey etc. Only one kind of jelly. Gets very crowded.
-South Indian corner (vegetarian) is available but all items are dry and/or cold. Sambhar is tasteless.
- I will recommend vegetarians don't buy breakfast option. There is a 7/11 and Indian restaurant across the street.
- Lots of fast food restaurants(Pizza Hut, Taco Bell, Subway, Nando's etc) in Avenue K Mall (10 minutes walk-Across from Petronas Tower and Suria KLCC).
-There is a money exchange also in the same place and a bank 2 minutes walk from hotel (Towards Petronas Towers) will give you good rate too.
- Wait staff in the breakfast area really not much helpful because it is so crowded.
- Front desk staff is excellent. Fredzelyn (Spelling?) and Joy are absolutely fabulous. Thank you.
4.0
Property was good but staff was better very helpful
3.0
Lifts are so slow and backward!
5.0
Very good
4.0
The staff was quite friendly and helpful. The hotel
was clean but the room a bit small. Not a lots of
convenient local foods to dine out near the hotel
area.
5.0
Everything was great
4.0
The infinity pool was amazing went every day during my stay
5.0
Location is walking distance from Pertronas twin towers.
FAQs
How much does this hotel cost compared to others in Kuala Lumpur City?
The average price for a rental in Kuala Lumpur City is $61 per night. This rental is $34 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ibis Kuala Lumpur City Centre Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Ibis Kuala Lumpur City Centre Hotel. Enjoy the water!
Is Ibis Kuala Lumpur City Centre Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Ibis Kuala Lumpur City Centre Hotel?
We found 6 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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