Casa Kaoba Hotel & Suites

Premium bedding, in-room safe, iron/ironing board, free WiFi

8.6 / 10.0

Excellent(600 Ratings)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel with free breakfast, near Xplor Theme Park
Along with an outdoor pool, this hotel has a restaurant and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, conference space, a 24-hour front desk, and tour/ticket assistance are onsite.
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Room

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, Balcony

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, Multiple Beds

2 Double • 1 Sofa

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Casa Kaoba Hotel & Suites

$$$$

8.6 / 10.0

Excellent(600 Ratings)

Hotel in Playa del Carmen

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Balcony or Patio

Garden

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Room

1 King

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Standard Double Room, Balcony

2 Double

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, Multiple Beds

2 Double • 1 Sofa

Sleeps 5

You'll be directed to Expedia.com for availability & pricing

Junior Suite

1 King • 1 Sofa

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(600 Ratings)

5.0 / 10.0

Dec 2024

Great check in staff very knowledgeable and friendly very professional.

3.0 / 10.0

Sep 2024

I stayed for one night with my wife. I could not believe the rudeness of the staff. The front desk would not make eye contact with me. I felt treated as if I did not belong in their hotel. We also found a cockroach in the suite.

8.0 / 10.0

Aug 2024

Property is nice. Staff is friendly. The food was ok, nothing special. In fact, the restaurant could be better and the service at restaurant was super slow and unorganized.

10.0 / 10.0

Aug 2024

The check in was easy, fast Argelia was so nice and helpful. Breakfast was good. Love that they care for pets

10.0 / 10.0

Aug 2024

Perfect for a family of 5. Location to Xcaret Xplor was amazing only 8 mins away. Other scarred park weren’t far. Friendly staff love how quiet it was.

5.0 / 10.0

Aug 2024

Got there early, so checkin in before the time, room was ready on time got to hangout around pool and restaurant while room was ready.

10.0 / 10.0

Aug 2024

Staff and property were excellent. Food was not good. I didn't get sick or anything but was simply poorly prepared by unqualified staff.

6.0 / 10.0

Jul 2024

Nice place, nice location with poor maintenance.

8.0 / 10.0

Jul 2024

The first night all that was available for dinner was hamburgers, pizza, and pasta and the food was not very good. The room was good, spacious, and clean.

4.0 / 10.0

Jun 2024

We checked in right on time but we waited for 2 hour to get in the rooms wasn't ready no very convenient and in our room it was a leak in one of the rooms they make us to moved to an other area not good

4.0 / 10.0

Jun 2024

Each room we were given had a problem no breakfast buffet like advertised

10.0 / 10.0

May 2024

Very friendly staff and quite place

10.0 / 10.0

May 2024

Location, big rooms, breakfast service exelent

8.0 / 10.0

May 2024

Great place to stay for a really good value!!!

10.0 / 10.0

May 2024

The place is big spacious. A great, calm and minimalist atmosphere. The people were so kind, friendly and great service.

8.0 / 10.0

Apr 2024

The manager was excellent. He had great attitude and was service orientated. The rest of the staff was very accommodating as well!!!

10.0 / 10.0

Apr 2024

It was good!

10.0 / 10.0

Apr 2024

Very good

8.0 / 10.0

Apr 2024

Pool

8.0 / 10.0

Apr 2024

Air condition was very slow and noisy. Bathroom did not have light. Drain was backing up and smelly in upper room master bathroom.

4.0 / 10.0

Apr 2024

Sometimes you may see angry customer rate a hotel because they are angry. I must say, this hotel has a good value and good potential, but I get a room with a bad lock which makes my stay not pleasant. I'm not angry about my stay, but I do hope they can fix the room so they will get a better rating from future customer. I'm really satisfied with: 1. The property looks beautiful, great landscape. 2. The staff is friendly and really trying to help. 3. Great value. 4. Strong AC. 5. Free buffet breakfast. Unpleasant things: 1. The key in room 205 won't open until you tried really hard. It's a lottery, I will say if you try to unlock it 20 times you may get a lucky chance to open the door. The more urgent you want to open the door it will not open, it's a psychology thing, it's frustrated. We can't change room because full occupancy. It's horrible since the door auto-lock, you really don't have a peace of mind. Super in convenient and I never see this before. This feels sad especially you travel aboard (in which you worry about safety). 2. This hotel is by hwy 307, no other restaurant near by. Hotel restaurant has bland "Italian" food (over priced). 3. No uber. Call taxi cost MX350 to downtown. 4. Blanket and sheet really worn out. The steps in room is potential safety hazard. 5. No wine promised by Expedia member. The staff first say they don't have wine but can give us other drink. But then they never offer the drink to us. (less a problem, but sketchy) 6. No towel hanger.

6.0 / 10.0

Apr 2024

This place had the air of a business about to go under. The property was nice but the cleaning was not kept up - every lounger was covered in bird poop. Our room had significant termite damage in one bathroom, drapes were dirty and the fixture was bent, and lots of water damage from one air conditioner. When my husband tried to buy us a couple of beers, they were short on beer and available staff didn't know how to ring it in. All that said, we got a great deal on our room, and staff were lovely. The breakfast was good!

2.0 / 10.0

Apr 2024

Very run down and filthy

10.0 / 10.0

Mar 2024

Great price! Very close to all parks in the area. Very close to dining and shopping area! Unique hotel features! Front desk was very helpful!

10.0 / 10.0

Feb 2024

Really liked the scenery! Rooms and bedding were clean. Friendly staff and great breakfast! Also liked that we could get towels there to go to the beach 🏖️

6.0 / 10.0

Feb 2024

The best thing about the hotel is how spacious the room is for the price. However, they've dropped the ball on caring about how they make customers feel. Our room smelled on the day we checked-in. It took us 2 days to get that fixed. Breakfast options at the buffet are limited but you have no options around the location. Also, they say breakfast is 8am-noon but on weekdays they won't refill the dishes after 10 am. You definitely need a car to make the most of this hotel as everything is far away.

3.0 / 10.0

Feb 2024

We had a nice stay. It was a bit more worn out than the pictures. The room was fine, but it would have been nice if they had cleaned the pool more often for leaves. There was a lot of noice from the traffic, when you relaxed by the pool. It was quiet in the room. They were not so fast to fill the breakfast when something was missing. Good idea to have a car. Helpful receptionist. Overall a good stay, especially for the price.

10.0 / 10.0

Feb 2024

For the price, I found the stay to be adequate for a frugal travelers needs. Its about a 15 minute bike ride to centro Playa Del Carmen, with a nice pathway on the opposite side of the hiway to take you there. (This will also take you to Xplor, Xcaret). They also have a bike rack outside which was nice. The daily breakfast buffet was a highlight and very nourishing. The pool and jacuzzi were available, but I personally never used them as I much preferred the beach. Seemed to have ample parking if you rented a car as well. Would stay here again if the opportunity arose. All the staff were extremely friendly and welcoming!

10.0 / 10.0

Feb 2024

Everything was good about this hotel, im very happy with my stay.

5.0 / 10.0

Feb 2024

Our stay was great. No problems with the staff or hotel.

6.0 / 10.0

Jan 2024

The property lacked dining options. The property is not centrally located to shopping and restaurants.

6.0 / 10.0

Jan 2024

simplicity

6.0 / 10.0

Jan 2024

Nice place but need upgrade breakfast to a few more options maybe a mini fridge in room. Restaurant hours should be extended into the evening

6.0 / 10.0

Jan 2024

Liked pet friendly. Didn’t like double beds when I booked queen beds. Very cramped. Hotel did not appear full but no room upgrade and room was directly across from the pool and restaurant making it rather noisy. Hot tub not working.

1.0 / 10.0

Jan 2024

My stay was horrible. Filthy room, and poor customer service. Wifi didn't work, tv didnt work, and it is NOT worth the money. Everything was dirty from the towels, to the sheets to the cups, to the shower. There was no attempt made to clean the room.

4.0 / 10.0

Jan 2024

The cleanliness of the floors was abysmal, with a clear lack of proper cleaning. The staff consistently failed to fulfill their promises, citing worker shortages as an excuse. Requests had to be repeated numerous times before any action was taken. The shower area was particularly distressing for my family, as the numerous transparent windows and reflective surfaces created a disturbing feeling of being watched, raising concerns about potential hidden cameras. The placement of these windows allowed unsettling views directly into the main shower area. Although the proximity to Xcaret is advantageous, the location is far from ideal for visiting Playa de Carmen. I strongly advise against staying here and recommend seeking alternative accommodations.

4.0 / 10.0

Dec 2023

It was amazing stay. Very peaceful and relaxing. Service attention was good. Breakfast is included with the stay that makes it convenient when you have kids. Yes, I will stay again.

10.0 / 10.0

Dec 2023

Easy and free parking. 5 minutes drive to the xcaret parks. Large pool. Nice landscaping. We stayed in two story suite, with downstairs kitchen and half bath and upstairs bedroom, full bath and living room. It’s spacious and comfortable. The staff are super friendly and helpful.

10.0 / 10.0

Dec 2023

It was better than expected, it has everything you can possibly need, rooms are super specious, 2 bathrooms, a mini kitchen and a specious living room with a couch, front desk service was outstanding, they explained every single detail, someone will help you with your bags, pool was very nice and comes with free breakfast (super good buffet type and friendly staff).

3.0 / 10.0

Dec 2023

COLD water warning! Will be taking cold showers daily! Employees are nice & tried to upgrade us, but other room still did not have hot water. They could not improve it in 4days. Food not great, but service was good, very nice employees!

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

The average price for a rental in Playa del Carmen is $202 per night. This rental is $100 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Casa Kaoba Hotel & Suites. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casa Kaoba Hotel & Suites. Enjoy the water!

Is Casa Kaoba Hotel & Suites pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casa Kaoba Hotel & Suites?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and balcony or patio.

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Casa Kaoba Hotel & Suites

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Room

Standard Double Room, Balcony

Suite

Suite, Multiple Beds

Junior Suite

Casa Kaoba Hotel & Suites

Hotel in Playa del Carmen

Reasons to book

About this hotel

Amenities

Map of Playa del Carmen

Nearby attractions

Available Rooms

Standard Room

Standard Double Room, Balcony

Suite

Suite, Multiple Beds

Junior Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Playa del Carmen?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casa Kaoba Hotel & Suites pet friendly?

What amenities are available at Casa Kaoba Hotel & Suites?

Explore similar vacation rentals in Playa del Carmen

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