Hacienda Xcanatun, Angsana Heritage Collection
Hotel in Merida
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Air conditioner and more
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About this hotel
Colonial hotel with 2 restaurants and 3 outdoor pools
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
3 outdoor swimming pools are on site along with a fitness center.
2 restaurants, 3 outdoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hacienda Xcanatun, Angsana Heritage Collection offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets and premium bedding. 55-inch LED televisions come with premium satellite channels and first-run movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.
3 outdoor swimming pools are on site along with a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Map of Merida
Available Rooms
Kij Master Suite - King
1 King • 947 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Sayab Governor Suite - King
1 King • 1389 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Yaab Ambassador Suite - King
1 King • 1130 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Xcanatun Pool Suite
1 King • 2034 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Naj Junior Suite - King
1 King • 635 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
WOW!!!!!!!!!!!!!! Loved the property it’s really beautiful our room was perfect. We had a plunge pool in the patio so it was perfect. We truly enjoyed our one night stay wish I would have booked for longer. The service at the restaurant was really nice. The server was really attentive and friendly. We did see a tarantula and snake but it’s part of the jungle. They did remove the tarantula that was on the stairs. It’s a gorgeous hacienda and not far from the city. Highly recommended this place it’s worth visiting. It’s really clean and the experience of the jungle is very nice.
2.5
We had the privilege of staying at this hotel, but unfortunately, we were only able to stay for one night. If we had had more time, we would have stayed at least a week. The property is truly breathtaking, a real haven of beauty and serenity. Every detail is meticulously cared for with rare perfection, and the atmosphere is simply enchanting. The staff is also amazing, attentive, and exceptionally kind, making our stay absolutely unforgettable. I sincerely hope to return and extend this memorable experience. A big thank you to Anette for her exceptional service.
5.0
If you’re considering it, just book it. This place is wonderful.
We booked a trip to Mérida to explore the sights and to consider it as an expat community. Unfortunately, we did less exploring than planned because the hotel, staff and grounds are perfect.
The restaurant, Casa de Piedra, is nice. They have great lattes and cappuccinos, regional cuisine (try the huitlacoche crepes and the poc chuc), and some tasty Italian/seafood dishes.
We spent most of our days in the Olympic-sized swimming pool and the surrounding cabanas. Leslie at the Lol-Ha bar made sure we had everything we needed from towels, to margaritas, to suggestions of off-site activities. Our room had its own private plunge pool and patio, which was also an excellent way to unwind.
The grounds are meticulously maintained and make you feel as though you’re in the tropics. If you walk the paths, you may just see a tamandua (cute anteater) in the trees.
We were warned of construction noise before arrival. I was worried. Honestly, it was negligible.
All staff were helpful and friendly. We did not cross paths with anyone without a hello and good morning, etc. We do not speak Spanish and it was no problem whatsoever. Everyone was more than accommodating. Antonio, Elias, Leslie, Miguel, Tony, and both Victors really went out of their way to make us feel welcome.
The worst part was leaving. I would not hesitate to stay at Hacienda Xcanatun in the future. Again, if you’re considering it, book it.
5.0
The attention of the service staff.
5.0
Beautiful old hacienda and new rooms
5.0
Very modern rooms and nice landscaping
5.0
Staff was very attentive at every level our comfort was there number 1 priority.
5.0
the quiet and singing birds were great the staff was amazing room was very clean shower was large bed wonderful
was a little far from central downtown and airport
1.0
As soon as we arrived at the property I arrived with my two friends and the manager Annette checked us in and did not mention that I had booked only 1 adult and it would be extra charge for my other two friends to stay. The guy that helped us with our luggage to the room was very nice and drove us with our bags to our room. He explained how to work the lights and described all the extras in the room. Later that evening we kept hearing a clicking sound like a swinging hammock. The concierge came to the room and realized it was the lamps and was able to fix them from swinging. The next day I arrived at the pool at 3:00 and went to order a drink I wanted a spicy mocktail and he said he didn’t not have anything spicy available. So I ordered a daiquiri and he mentioned that the pool service would be closing at 5 even thought they are supposed to be open until 8, while at the pool I decided to walk to the spa before the closed around 3:30 to see about making a spa appointment. On the way the bartender chased me down to sign my tab even though I was coming back. When I arrived at the spa the said they didn’t have anything available and would be closing the following day due to the hurricane that was not supposed to hit until the day after. I went back to the pool at 4:50 and it looked like they were closing the bar up but, about 1 hour later another couple came and the bartender was bring them drinks after 5. The rooms are hot you can’t put the air lower than 24C the front desk
5.0
This is a beautiful property and although we received an upgrade, we liked our original room better since it was an original Hacienda style room
3.0
We don’t usually complain but considering the cost of this place and the fact that it’s supposed to be a luxury hotel I have to explain. Firstly the staff are excellent and very attentive and the rooms are beautiful. The main pool is very nice but the sun bed covers are really dirty, the second pool is very dirty and not even usable. We were seated indoors next to a “window” for dinner but it was just a curtain covering while construction workers worked with machinery right next to our table, it was very noisy and strange, and it was also Sunday. We ordered the guacamole, caprese salad and NY steak tacos and everything was overly salty. The tacos were full of grizzle and fat and we had a hard time finding any meat in them. We finally decided to make a comment about this one thing and they did take it off the bill. I was also eaten by mosquitoes the whole way through dinner, maybe because of the curtain instead of a window because of construction, but when I asked the front desk for mosquito repellent they sent us down the street to a store. We’ve stayed in many luxury and 5 star hotels and this just doesn’t make the cut considering the prices they charge, you just don’t get the experience. In our opinion it’s way overpriced and the food is not great at all.
5.0
A
5.0
They hebe preserved in very good condition this historic place , the swimming pool is outstanding
5.0
We absolutely loved the property. The staff is attentive and professional. The hacienda style renovation was impecable you truly feel your are living in a bygone era. The restaurant “Casa de Piedra” is a must visit if you are foodie.
5.0
Very friendly staff. Excellent pool.
5.0
We had a great time and definitely will be back!
2.0
We eat breakfast only once. We were the only table and the service was very bad, the food when it finally arrived was terrible.
Also very over priced.
1.0
They fined us 350 usd avussively beause they stated we smoked on the terrace of the room without us doing so
4.0
Hacienda X'canatún is a great place to disconnect and relax while staying close to the city.
5.0
What a wonderful place to stay!
The staff and environment give a welcoming experience where we felt like we are in a paradise.
5.0
Stayed here for 4 nights with two young children. The governor suite was fantastic. The service, especially from the doormen was exceptional. Breakfast was good, although we felt the food for dinner was not to our taste.
The swimming pool area was exceptional.
Overall, a place that I would highly recommend.
5.0
Beautiful hotel! Amazing staff!!
5.0
It a beautiful property with excellent service and food. Great place to stay.
5.0
Fabulously fantastic place to stay. From start to finish the entire experience was impeccable. I particularly enjoyed the Olympic length pool, the outdoor patio (complete with hammock) and the additional outdoor shower in the room. The grounds are paradise-esque, with quaint creatures to admire at ground level and in the skies . The dining options were also sublime. It is 30 mins drive from the main Merida square, however it is a beautiful oasis tucked away from the hustle and bustle. Worth visiting to admire the grounds of the Hacienda, even if just for a day trip.
5.0
Beautiful setting. Nice pools. Good food and overall good service.
5.0
The property was amazing. The old and new buildings created a great charming atmosphere while also bringing contemporary vibes. It was beautiful. The staff was great too!
5.0
The staff and accommodations were amazing, but the restaurant is 2/10 in quality.
5.0
Awesome property. They thought of every detail.
5.0
Excellent service and personal attention.
5.0
Great hotel, amazing customer service and delicious food!!
2.5
Excelente para familias.
5.0
Very beautiful property, we stayed in a suite and it was spacious and beautifully decorated with attention to every detail, the staff was knowledgeable, courteous and friendly. The location wasn’t the best but it’s a 20-30 min cab ride from Merida which is a city most definitely worth visiting, I look forward to going back.
2.5
Beautiful accommodations and wonderful service. I would highly recommend the hacienda!
5.0
Beautiful property and thr staff was very helpful and attend to all our needs.
5.0
Staff was absolutely terrific the restaurant was fabulous and the large pool surprising
2.0
Service was outstanding, the rooms were clean and comfortable, food was great. Sadly my one major objection is the flies at the pool bar and outdoor restaurants. In a number of occasions we had them fall in our drinks (a total waste) The number of flies can turn the most tolerant person off.
I’d love to go back if it wasn’t because of the flies.
2.5
Mi experiencia en la Hacienda Xcanatun fue excelente, la propiedad es bellísima, los jardines, piscinas y habitaciones son muy bonitas. El servicio y la atención del staff es de primera siempre con una sonrisa y listos a ayudar. Muy recomendable!!
2.5
Hacienda Xcanatún is a “Hidden gem”. Located at the outskirts of Merida, is an easy drive to paseo Montejo (15 minutes) or to Progreso ( 15 minutes). The rooms are spacious and the service incredible. Very good restaurant.
The only negative: the streets leading to the area are not well maintained. Some houses need help with painting / restoration. I am aware the Xcanatún foundation is trying to help. Hopefully the surrounding neighborhood can benefit from tourism as well.
2.5
Está preciosa la hacienda y el servicio excelente
5.0
The stay in this place was spectacular!!! It is a place to enjoy its beauty and nature. The treatment and friendliness of the staff is exceptional! All very professional!!!
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $91 per night. This rental is $968 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hacienda Xcanatun, Angsana Heritage Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hacienda Xcanatun, Angsana Heritage Collection. Enjoy the water!
Is Hacienda Xcanatun, Angsana Heritage Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hacienda Xcanatun, Angsana Heritage Collection?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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