Grand Mercure Hanoi

Deluxe Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Club Lounge Access | Bathroom | Eco-friendly toiletries, bathrobes, slippers, bidet

Hypo-allergenic bedding, minibar, in-room safe, desk

Eco-friendly toiletries, bathrobes, slippers, bidet

Executive Room, 1 King Bed, Club Lounge Access (High Floor) | Hypo-allergenic bedding, minibar, in-room safe, desk

4.7

Outstanding(68 Reviews)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Art Deco Hanoi hotel in Dong Da with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
Grand Mercure Hanoi offers 181 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1 mi

Vietnam Museum of Ethnology

3.9 mi

My Dinh National Stadium

7.1 mi

Hanoi Old Quarter

1.9 mi

Available Rooms

Grand Deluxe, King Bed, High Floor

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed, Business Lounge Access

1 King • 807 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed, Business Lounge Access (High Floor)

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Grand Mercure Hanoi

$$$$

4.7

Outstanding(68 Reviews)

Hotel in Hanoi

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Top-tier experienceOne of the higher cost properties in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this hotel

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Garden

Map of Hanoi

Nearby attractions

Ho Chi Minh Mausoleum

1 mi

Vietnam Museum of Ethnology

3.9 mi

My Dinh National Stadium

7.1 mi

Hanoi Old Quarter

1.9 mi

Available Rooms

Grand Deluxe, King Bed, High Floor

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

2 Single • 291 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Suite, 1 King Bed, Business Lounge Access

1 King • 807 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Executive Room, 1 King Bed, Business Lounge Access (High Floor)

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, 1 King Bed

1 King • 344 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.7

Outstanding(68 Reviews)

2.5

Nov 2024

Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.

2.5

Aug 2024

Immaculately sanitary/clean, friendly and professional top notch care in every aspect. The Song Spa is AMAZING Giang is an exceptional massage therapist 👌 10/10 I do RECOMMEND stayed 3 nights had spa care 3 days

1.0

Aug 2024

I recently had the opportunity to stay at the Grand Mercure Hotel in Hanoi, and I must say, my experience did not live up to the expectations set by its five-star rating. While the hotel certainly offers various features and amenities, many of them felt more like gimmicks than genuine enhancements to the stay. For example, the heated toilet seat seemed excessive and unnecessary. It’s a small detail, but it highlights the mismatch between luxury and practicality. Another frustrating aspect was the automatic bathroom light. If you happen to wake up in the middle of the night and step onto the floor, the light turns on abruptly, waking everyone in the room. This design choice certainly detracted from our comfort. Additionally, the shower water temperature was inconsistent, running cold after just five minutes, which was quite disappointing. The staff at the hotel did not contribute positively to my experience. They were cold and unwelcoming, which made interactions feel uncomfortable. I encountered significant communication issues when trying to add breakfast to my room. After discussing it with multiple staff members, we finally found someone who understood our request, only to be passed along to someone else who insisted that breakfast was not included. This left us feeling frustrated and ultimately led us to walk away without a resolution. The location of the hotel is another downside; there isn’t much within walking distance

2.5

Jul 2024

A great stay!. One of our best city stays. The hotel is beautiful and decor selection is impressive. We stayed in the deluxe room and suite which had executive lounge access which came with loads of perks. Location is also very good and a short drive from old quarter. We also used the spa at the hotel which was great. The staff are very attentive and have a wide selection of treatments available. The rooftop bar has a very impressive view and is a nice way to spend evenings.

5.0

Jul 2024

Every performances by professional staff were perfect. Great thanks to Gina, Ahn, Liam and other cooperative staff of Grand Mercure Hanoi. My staying there was always like at home with family.

5.0

Jul 2024

Best place to stay in hanoi!

5.0

Jun 2024

Beautiful five star hotel at exceptional price, highly recommend.

2.5

May 2024

Very new hotel. Stayed at executive floor with executive lounge access. It was excellent service and food. What I like most was when I met Dung the personal trainer at the gym. He gave me a complimentary 20 mins session. He was so patient and informative and made me feel so motivated to want to improve myself after the session. Al of the hotels, I had stayed so far, this is the first time I had a cimplmentart session with a PT in a hotel. I would definitely want to come back here again

2.5

Apr 2024

The staff, specially named VAO (or Bao) was very helpful and nice. Her effort to help guest out was amazing. Two thumbs up!!

2.5

Feb 2024

Nice hotel, worth to try.

5.0

Feb 2024

Loved this place so much. Design of the hotel is immaculate

2.5

Jan 2024

I stay at about 75 to 90 hotels a year and this was the nicest place I stayed at this past year. From top to bottom, it was superb and I will be back.

5.0

Dec 2023

Loved the hotel mostly because we loved Thang and his team in the rooftop bar , so efficient and friendly that we didn’t want to drink anywhere else Shame about building work next door though was not as noisy as we expected

3.0

Dec 2023

There is mis advertising from the hotel as well as from the expedia saying they have hot tub but they don't have that actually. Food is average at the restaurant. Overall, not worth it.

2.0

Nov 2023

I guess they must give EXPEDIA bookers the least desirable rooms....? In my case, even though it was on the 13th floor, my room overlooked a construction site that went all ALL NIGHT! There is no excuse for that, it is a construction site for a new skyscraper that will go on for many months and the noise is constant. The staff is friendly but who assigns the rooms is NOT !

5.0

Nov 2023

The bed was amazing, all the facilities were amazing. Hannah the customer manager was extremely helpful and friendly. Outside the premise is another story.

2.5

Nov 2023

Great hotel, quality room with modern amenities. Location is super closer to the old quarter, minus all the noise and commotion. Service staff including Thang and the others at the front desk were superb. Food and spa services were all top notch. I travel often for business and this was one of the best hotels I've ever stayed at.

5.0

Oct 2023

Wonderful hotel…friendly and helpful staff! I would stay here again

4.0

Aug 2023

Nice and clean property close to everything

2.5

Jul 2023

Excellent hotel. Really friendly and helpful staff. The rooms are really gorgeous, and you can sense that the hotel is brand new. The interior and decorations were really beautiful. The breakfast was also excellent

5.0

Jun 2023

We had a wonderful stay at the Grand Mecure Hanoi. The hotel is clean and decorated with charming decor. We enjoyed the breakfast each morning with a wide assortment of breakfast food items including an egg and omelet station. We also ate at the restaurant two times which we enjoyed. The pool area is very relaxing after a busy day out on the town and once the pool top bar is open, this will be a fun spot to chill at the end of the day. The hotel staff were warm and friendly and very attentive to all of our needs making our stay very memorable. The hotel is located a little farther away from the major sites and tourist areas but ideal if you are looking for somewhere more quiet and away from the hustle and bustle of the old quarter. I would recommend this hotel for anyone visiting Hanoi

2.5

Apr 2023

We had the pleasure of staying at the Grand Mercure hotel. We originally booked another hotel but ended up checking out the next day as it wasn’t as described on the booking site. A little scarred, we booked the Grand Mercure for 3 nights. I can honestly say that we left SO impressed with the hotels exceptional service and outstanding features. From the moment we walked in, we was greeted by the friendly and attentive front desk staff who made us feel welcomed and valued as guests. River in concierge team helped us find local restaurants and arranged a day trip to Halong Bay. On the day that we were going to Halong Bay, it was an early 6:30am start and the team kindly volunteered to pack us a breakfast takeaway and coffees for our travels! We had breakfast every morning and one dinner at the hotel restaurant, and the food is delicious. The hotel itself was impressive. It was newly built and had a modern design. The cleanliness of the property was impeccable, and it was evident that the staff took great care in maintaining this. The rooms were fab. The 4 poster bed added a touch of elegance and comfort to my stay, and the smart lighting system is something I’d never experienced before. The Japanese toilet technology was a unique feature that added a luxurious touch to the bathroom experience. Overall, the hotel's nice and new ambiance, cleanliness, good location, and impressive room features made my stay truly memorable. I am already looking forward to next time!

5.0

Jan 2023

Brand new hotel in a great location. Rooms are lovely, and the view is exceptional. The staff are also a super helpful - Joseph in particular really went the extra mile. Will definitely stay here again, probably one of the best hotels in Hanoi.

2.5

Jan 2023

The Grand Mercure is new hotel with clean and modern furnishings. It was a great choice of hotel close but far enough away from the old town to ensure a quiet surrounding area. Staff were helpful and welcoming. Breakfast was wide ranging and very good. A very comfortable and pleasing choice of accommodation for an active visit to Hanoi.

FAQs

How much does this hotel cost compared to others in Hanoi?

The average price for a rental in Hanoi is $62 per night. This rental is $146 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Grand Mercure Hanoi. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Grand Mercure Hanoi. Enjoy the water!

Is Grand Mercure Hanoi pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Grand Mercure Hanoi?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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4.9

Outstanding(1,009 Reviews)

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Grand Mercure Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Grand Deluxe, King Bed, High Floor

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Deluxe Suite, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access (High Floor)

Deluxe Room, 1 King Bed

Grand Mercure Hanoi

Hotel in Hanoi

Reasons to book

About this hotel

Amenities

Map of Hanoi

Nearby attractions

Available Rooms

Grand Deluxe, King Bed, High Floor

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Deluxe Suite, 1 King Bed, Business Lounge Access

Executive Room, 1 King Bed, Business Lounge Access (High Floor)

Deluxe Room, 1 King Bed

Reviews

FAQs

How much does this hotel cost compared to others in Hanoi?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Grand Mercure Hanoi pet friendly?

What amenities are available at Grand Mercure Hanoi?

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