Kimpton Aluna Tulum, an IHG Hotel

Room, 1 King Bed, Balcony (Essential) | Premium bedding, down comforters, in-room safe, blackout drapes

Premium bedding, down comforters, in-room safe, blackout drapes

9.0 / 10.0

Excellent(183 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

Luxury Tulum hotel in Zama with 2 outdoor swimming pools
This smoke-free hotel features 2 outdoor pools, a full-service spa, and a 24-hour fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a poolside bar, a 24-hour business center, and spa services.
Kimpton Aluna Tulum, an IHG Hotel offers 78 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with Netflix.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Tulum hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Tulum

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Balcony

1 King • 689 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Essential)

1 King • 412 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Balcony (Essential)

1 King • 412 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 689 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds (Essential)

2 Queen • 412 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Kimpton Aluna Tulum, an IHG Hotel

$$$$

9.0 / 10.0

Excellent(183 Ratings)

Hotel in Tulum

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Air conditioner and more

About this hotel

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Garden

Map of Tulum

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Balcony

1 King • 689 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed (Essential)

1 King • 412 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Room, 1 King Bed, Balcony (Essential)

1 King • 412 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite, 1 Bedroom

1 King • 689 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Room, 2 Queen Beds (Essential)

2 Queen • 412 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Excellent(183 Ratings)

4.0 / 10.0

Dec 2024

This was a last minute booking The room was great, shower was nice and hot and strong, pool area was pretty, and location was convenient

4.0 / 10.0

Aug 2024

The stay was normal until I had breakfast, for which I had previously paid, and I had to pay for it again because they did not take responsibility for the Orbitz sale.

10.0 / 10.0

Aug 2024

Excellent location, clean nice rooms. Staff was very friendly and helpful. Restaurant food was good.

8.0 / 10.0

Jul 2024

Really liked the place👍

5.0 / 10.0

Jul 2024

We stayed at Kimpton during the hurricane Beryl and we felt safe and well informed by the staff all the time. The hotel has really great facilities and the interior is awesome. Food was good too. We can recommend Kimpton for a few days stay.

10.0 / 10.0

Jul 2024

Amazing staff beautiful place

5.0 / 10.0

Jul 2024

We lived the free bikes and friendly staff. The rooms were super spacious. Pools were beautiful and complimentary happy hour was a win!!

10.0 / 10.0

Jun 2024

The Kimpton Aluna was a great place to stay near the beaches and DT Tulum. Rooms are spotless and friendly for the price. The food here was delicious. They also have a social hour every day with free drinks and food. Helpful staff that will help you reserve excursions or restaurants. I would definitely recommend this place. FYI, the area around it is under construction, so it might feel a bit undone. I'm sure in a few years this area will transform.

5.0 / 10.0

May 2024

Love this place! Even offered to make dinner for our dog. When we got to room a dog bed and food/water dishes there and they sparkled!

10.0 / 10.0

May 2024

Beautiful hotel. Loved my stay.

10.0 / 10.0

May 2024

Amazing retreat

8.0 / 10.0

Apr 2024

This hotel property is gorgeous, with 2 open-air buildings, lush greenery and a beautiful ground floor pool with a swim up bar. The staff is extra helpful and I appreciated the welcoming ceremony upon arrival. However, the area isn’t the safest (compared to the previous hotel I stayed at about 10-15 mins away) because my kids and I were advised to “be back before dark” when we walked to nearby Carls Jr. for dinner one evening. Also my iPad was pickpocketed from my bag while waiting for the tour van to arrive at a nearby supermarket. There were other things within the hotel itself that were less than satisfactory — there were two cockroaches (I think they were cockroaches in my room), one in the shower and one on the floor (only got a pic of the one on the floor). Also there were a lot of leaves in the pool as if it wasn’t cleaned often. Other than that, everyone at the hotel is extremely nice. The food is amazing! (But expensive) Beware of the “resort fees”—something I didn’t see or wasn’t clearly mentioned when booking on Expedia.

8.0 / 10.0

Apr 2024

The hotel was really nice and quiet. The rooms are a nice size and bed was comfortable. Love the shower. Had a king bed with balcony which was nice. Tulum is still doing a lot of construction and the area is within a walking distance to food, store and restaurant about a 10-15 minute or you can ride the bike.

10.0 / 10.0

Apr 2024

Our stay at Kimpron Aluna was just perfect for our little family. Modern, clean, cute, super friendly staff especially the General Manager Jorge and centrally located for getting to the town center, beaches and local sightseeing. If you don’t need the beach and are travelling with kids this is highly recommended!

4.0 / 10.0

Apr 2024

It’s a nice, pretty average hotel. No complains overall. No major excitement. It was a bit slow when we stayed there.

1.0 / 10.0

Apr 2024

The food prices were ridiculous. I ordered just a plain small hamburger patty for my dog and they charged me $24. That was American dollars and not Mexican pesos. And that didn’t include the tip.

10.0 / 10.0

Apr 2024

Fantastic and relaxing experience! Staff are super attentive and friendly.

3.0 / 10.0

Mar 2024

Great place, but has enormous "resort fees" that didn't appear in what I thought I would be paying. Price went from $150/night to $250/night by the time those were added in. Be careful!

5.0 / 10.0

Mar 2024

Great hotel. Very recomendable.

10.0 / 10.0

Mar 2024

The staff was amazing

10.0 / 10.0

Mar 2024

The service was absolutely amazing! Edward went above and beyond I have never felt so safe and at home while staying at a hotel! The food was amazing as we did breakfast included, also the place was clean and while it was not located on the hotel zone it was like 10mins away via taxi… they also helped with transportation and excursions booking! I had an amazing birthday because of my stay here!

2.0 / 10.0

Mar 2024

We were up charged on everything.

10.0 / 10.0

Mar 2024

Great service, friendly staff and most importantly, I was able to relax.

10.0 / 10.0

Mar 2024

Lovely hotel, great breakfast and wonderful staff.

8.0 / 10.0

Mar 2024

Everything was good but No coffee machine or hot water kettle in the room makes it inconvenient to get a basic cup of tea as you have to walk across to the coffee shop.

10.0 / 10.0

Mar 2024

This place is amazing and so relaxing. I love the costumer service provided.

8.0 / 10.0

Mar 2024

Loved the smaller boutique vibe to the Kimpton. They made us feel most welcome, especially my pup who had his own dog bed and custom made doggy treats delivered in-room. The buffet breakfast was a bit lacking and the property could add lounge chairs around the pool. Do not use the ATM machine onsite as the charges are beyond egregious. The service was wonderful and overall highly recommend staying here.

10.0 / 10.0

Feb 2024

Absolutely love everything at the Kimpton Aluna. Such a beautiful and relaxing stay. Love the free bicycles to explore the area. Very walkable location. Nicest staff ever!!!!! Josue really made our day every morning at breakfast!!!!!

10.0 / 10.0

Feb 2024

Amazing place. Very nice interior design, high quality furniture and decoration. One of the best in Tulum.

4.0 / 10.0

Feb 2024

This hotel is very clean and quiet. The bed was very comfortable. Friendly staff. There was no hot water for showers and there was a random fee of about 75 US dollars when we checked out that came out of no where that did not even seem to coincide with the dollar to peso exchange rate. My husband speaks Spanish really well and the staff couldn’t seem to explain what it was.

10.0 / 10.0

Feb 2024

Wonderful place! Everyone was so helpful and friendly! Would definitely stay there again!

10.0 / 10.0

Feb 2024

Lovely property, lovely staff, quiet but central location with easy access to beach or town. A car is useful in Tulum but taxi’s are plentiful. Stay on the 2nd or 3rd floors.

8.0 / 10.0

Jan 2024

Loved the rooftop happy hour everyday

10.0 / 10.0

Dec 2023

Small property organized and well kept. Nice balcony over looking pool, decent restaurants the chicken dinner was bomb. My only complaint is the spa prices are very high and I’m speaking as a massage therapist. But it’s what hotel spas charge. Great stay overall close to everything.

8.0 / 10.0

Oct 2023

The property is small but very beautiful once you get familiar with it. The room smelled amazing and very cleanX When I arrived there were some stray dog they let roam on the property. Also some cat every once in a while you’ll see. Also I didn’t like that made me pay $40 deposit in cash on an excursion just for the excursion to make me pay full price plus some. Rip off. They did try to help so great customer service.

10.0 / 10.0

Sep 2023

Great stay!

10.0 / 10.0

Aug 2023

Had a 5 night stay and enjoyed it. Hotel was well located, clean and had a great staff (Edward was great to deal with). Highly recommended if you want to stay off the beach zone.

2.0 / 10.0

Jun 2023

It was ok and will not recommend any one.

4.0 / 10.0

Apr 2023

Hotel is located next to multiple construction sides, the area is basically under construction. Very far away from the beach, restaurant in the hotel as well as outside were super expensive. I hurt my finger by getting it between the unsafe terrace door - front desk did claim to not have bandaids (no first aid kits??) and sent me to convenience store. Felt pretty unsafe afterwards as they do not seem to be able to accommodate even the smallest emergencies. Absolutely not worth 260$ (!!!) per night.

2.0 / 10.0

Apr 2023

FLL airport was closed due to weather, I called this property to notify I couldn’t arrive for my girls trip. They wouldn’t accommodate with a credit and or refund, terrible customer service. How can one stay if the airport is closed, how can I arrive. Very disappointed 😢 that they couldn’t accommodate due to a rare issue of the whole airport being closed.

FAQs

How much does this hotel cost compared to others in Tulum?

The average price for a rental in Tulum is $339 per night. This rental is $182 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Kimpton Aluna Tulum, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Kimpton Aluna Tulum, an IHG Hotel. Enjoy the water!

Is Kimpton Aluna Tulum, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kimpton Aluna Tulum, an IHG Hotel?

We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Apartment

in Mexico

6 guests · 3 bedrooms · 3 baths

Pool · Pets allowed · Family friendly

Looking for a business stay, family stay, couples stay, getaway vacation, or traveling to Tulum, at $585 per night for your next great vacation.

$$$$

Kimpton Aluna Tulum, an IHG Hotel

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Balcony

Room, 1 King Bed (Essential)

Room, 1 King Bed, Balcony (Essential)

Suite, 1 Bedroom

Room, 2 Queen Beds (Essential)

Kimpton Aluna Tulum, an IHG Hotel

Hotel in Tulum

Reasons to book

About this hotel

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Suite, 1 Bedroom, Balcony

Room, 1 King Bed (Essential)

Room, 1 King Bed, Balcony (Essential)

Suite, 1 Bedroom

Room, 2 Queen Beds (Essential)

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Tulum?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Kimpton Aluna Tulum, an IHG Hotel pet friendly?

What amenities are available at Kimpton Aluna Tulum, an IHG Hotel?

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