Room was dirty. Cigarette burns on all the furniture, broken vanity, a blood stained, smelly comforter. We left early! Unfortunately we couldn’t get another hotel in the area, because there was an event.

Room was not available so I did opt for a handicap room, the room had been smoked in burn spots on the furniture shower had a leak in the head floors had no carpet completely completely concrete front door had an air gap in it room was if it was clean not properly clean I guess I’m used to staying in an upgraded hotel such as a Hilton or Marriott just wasn’t up to my standards

They didnt let me check in and supposedly i was getting a refund but never got one

We arrived on a Friday late afternoon. We were on 1st floor. There was no carpet, the tables and nightstand has some aticky resisue on them. I cleaned them off. There was a phone, but it want hooked up. It was pretty clean for the most part. The beds were very comfortable! The ac unit worked. Dint get to sleep much because of all the syreet noise! Sirens constantly going off all night. We finally put white noise on the tv to drown out the traffic noise but then the tv brightness lit up the room! Lol we left at 11am to go meet up with my son for the day and we returned back around midnight. We were getting ready for bed and found roaches crawling on the wall around our bed pillows! I went to the office to let them know n was offered another room. We did go to another room in another building but was put on 2nd floor. It was a nicer room, it had flooring. However, the tv was now little! But we were sleepy and tired. I dropped something on the floor n had to use my phone flashlight to see to pick it up and there were roaches that scattered! We wasnt offered any refund either. As i would've gone to a different hotel for the night. However, there was No traffic noise heard on the back side of the building! I would not stay here again. But the staff was friendly and tried accommodating. They said it was treated every Tuesday for pest control.

We had to change rooms. The first room we had was obviously not cleaned. The toilet was filthy, there were bugs in the shower, pubic hairs on the counter and in the sink, the bed was dirty, and the phone didn't work for me to call the front desk. I had to walk down to ask for another room, walk back to get my bag out of the room, walk back to the front desk again toget another key for a different room. The girl at the front desk assigned me a new room with no attitude or trouble. The second room was better but there were still bugs in the shower. It may not have been a 5 star hotel, but the rooms could till clean before they are rented out for a stay.

Great stay nothing to complain about. Great staff very accommodating. If i needed anything they were happy to help!

verry clean and kind service

First room had roaches second room was filthy. They offered a refund and we stayed somewhere else.