Grand Mercure Belem do Para
Hotel in Belém
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Pets allowed, Air conditioner and more
About this hotel
The only 5 stars in Belém, Grand Mercure Belém provides modern rooms with cable channels and a 40-inch LED TV. Located in Belém's central area, it features a swimming pool and panoramic views of the city.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Belém
Available Rooms
2 Double • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Double • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 247 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
3.5
La cama
Los baños el ascensor y su olor, los pasillos oscuros
4.0
Ar condicionado, quarto, camas, amenidades excelentes, atendimento dos colaboradores sempre cordial e rápidos.
Café da manha sem muita variedade! sua as vezes não estava quente o suficiente.
2.0
localização excelente, estamos há 2 quadras do Theatro e num bairro lindo, limpo, arborizado e com ótimos restaurantes e cafés.
o atendimento, todo o time do hotel no possui nem empatia e nem profissionalismo , o que não falta são situações ruins.
por sinal, não condiz com a cidade, todos os locais fomos bem atendidos , menos no hotel.
A viagem é sempre um momento de refazimento, uma esperança de esquecermos um pouco as duras exigências do cotidiano e assim relaxarmos, na expectativa de na escolha de um bom hotel, termos dias de reis, com bons serviços e com muita presteza.
Foi assim, que escolhemos a rede Accor Gran Mercory.
Como estamos em tempos pandemicos, liguei antes para me certificar dos serviços e de sua efetividade, asseguram-me que estes estavam normais e em operação.
* No primeiro dia, o nosso wi fi, nao funcionou. Solicitamos a conecção ao atendente da recepção, que disse ter resolvido o problema por três vezes, sem sucesso. O caso somente foi resolvido com muita insistência. Soube wue se tratava de erros na digitação de nossos nomes.
* vale lembrar que entre as solicitações, por vezes no balcão, fomos totalmente ignorados por atendentes que se desdobrava em papéis e computador.
* Em um dos dias de nossa estada, o pratinho do café da manhã acabou. Na ausência de garçons disponível, solicitei um à senhora que fax os lanches, ela burocraticamente, decidiu que somente os garçons poderiam atender a minha solicitação.
* assinamos um documento, no check-in, sobre danos aos equipamentos do quarto, ao usar o secador, vi que havia uma peça solta, comuniquei à recepção, que disse que trocaria o equipamento, porem isso não aconteceu.
* na segunda-feira, dia 24 de janeiro, iria usar a piscina, porem havia um evento ema sala com porta abertas para a piscina e muito movimento. Fiquei inibido de usar do meu direito, em detrimento de estragar o referido e evento no terraço.
* resolvi ir à academia, porem, ao correr na esteira, quis beber àgua, porém, nso havia copo no local.
3.5
O café da manhã atendeu minhas espectativas. Bom! A localização é otima, perto de tudo
Custo beneficio nao compensou
2.5
Location was good , breakfast .
Staff was not well informed. No tourists information at all.
Super slow check in and out .
Tour recommended for Marajo was a disaster
4.5
Nice location
Breakfast
1.0
location.
internet, service, rooms
5.0
rooms, staff, food
all good
4.5
location
accomodation
not possible to eat on the terrace outside
5.0
I chose the hotel for its location and was happily surprised by the outstanding staff and service
I liked everything
5.0
location
staff
safety box was not working properly
3.5
This hotel has a great location., walking distance to several pubs and restaurants. The included breakfast was good and in a very nice space on the ground floor. The staff, for the most part, was helpful. Also, the parking attendant was very helpful and friendly.
The hotel is getting run down. Several areas of the walls were all marked up ( in the hallways). In our room, the veneer was coming of the furniture in several locations. The Split AC unit was dripping water all over the countertop. Maintenance had to deal with it twice while we were there..
5.0
Quality of Service
Gym
2.5
Shower
The Hotel looks like a old Hotel, smell old things.
4.5
Breakfast was great.staff was great.our staf was great.nice neighbourhood to walk.
Nothing
4.0
Good location. Near danceclubs, good restaurants and shoppingmalls.
One of the nicest looking hotel restaurants in town. Good price-quality ratio.
Maybe the lobby could use a lil more ambiance..music..lighting..(?).
4.0
I loved the location, staff, and the fact that there was a restaurant which great food and a really good bar. There was plenty of seating in the lobby area and I was close to everything.
I did not like the fact that my room was connected to another room and the bathrooms shared the same wall and vent and I could hear the other person taking a shower and urinating from sitting in my bed! I also did not like the fact that this hotel chain choose not to advertise their restriction on guest visitation nor did they respond to my emails asking about the restrictions a few days prior to my checking in.
4.0
breakfast is one-sided,need more variations on daily basis
3.5
Location is great, rooms are confortable but not a 5 star standard, there were amenities but not very good and you had to ask for more all the time. The pool is just fine, but there is not service direct there, you have to ask for room service if you want to drink a beer by the pool.
The check in was extremely slow, it took about 30 minutes. I've never seem that in my life!
4.5
Breakfast was far better than the Radisson Belem. I didn't have to ask for the staff to clean the room and everyone was courteous and respectful. I was very pleased with the service and cleanliness and the ambiance.
The room was slightly dated but very comfortable.
2.5
the junior suite is a good choice, spacious (as advertised) and well equipped. the door staff and bellmen are very professional, as expected for this kind of hotel
complete and total disrespect that I experienced on both stays. I have been around, do not wear a suit and believe that I am openminded.
I have never in my travels (station manager in french airport) been treated in this way. especially not in this range of hotel.
4.5
The room has a good size. The beds are comfortable.
I think the lighting's room should be a little better, but nothing very frustrating.
2.9
Good location, nice breakfast.
I booked Superior Room with a king size bed.
but I got a another size bed room and low floor.
The view on the lower floor is not good at all.
I was very disappointed by the room which was different from the reservation.
FAQs
How much does this hotel cost compared to others in Belém?
The average price for a rental in Belém is $61 per night. This rental is $22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Mercure Belem do Para. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Mercure Belem do Para. Enjoy the water!
Is Grand Mercure Belem do Para pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Grand Mercure Belem do Para?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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